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I have a Samsung Front Loader model WV60M9900AV/A5

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Customer:

Hello, I have a Samsung Front Loader model WV60M9900AV/A5.

At one point, it displayed a UB code. It keeps spinning and stopping, spinning and stopping, especially towards the end when I set it to drain and spin only.

Answered by Austin in 1 hour 2 years ago

Austin

Factory Certified Technician

115,662 satisfied customers

Specialities include: Appliance, Australia Whitegoods, Electrical, Home Improvement, HVAC, Landscaping, Plumbing, Pool and Spa, Small Appliance, Small Engine, UK Appliance, UK Plumbing

Appliance Technician: Austin

Hello, I would be glad to assist you. I apologize for the inconvenience you're experiencing. I understand how frustrating it can be, and I will do my utmost to help you resolve this issue. Please allow me a few minutes.

Okay, thank you. Is it the front or the top that is displaying the code?

Customer

Front

Appliance Technician: Austin

Alright, thank you. Has it been becoming unbalanced?

Customer

I didn't run a full load; I only did the drain and spin cycle. She mentioned this to me.

Appliance Technician: Austin

Alright, thank you. Could you please give me a few minutes?

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I have a Samsung washer model wv60m9900av/a5-01 that won’t start

Samsung washer LC1 error model WV60M9900AV/A5

Austin working on Samsung washer model number WV60M9900AV/A5 version 05. The center bearing is noisy. Can I just change

Customer

I notice that when it attempts to spin, I can hear the beatings.

Appliance Technician: Austin

Alright, thank you. Is it producing a loud noise?

Customer

You can hear the bearings grinding before it stops spinning.

Appliance Technician: Austin

Ok, thank you. Could you please give me a few minutes?

Customer

Appliance Technician: Austin

Thank you. This indicates that the spinner support and bearing will unfortunately need to be replaced. You will need to order and replace the following part numbers: DC97-19266C and DC97-19647B. The part DC97-19647B comes with the rear tub and is much easier to replace. Click on this link; it may look different, but it disassembles in the same manner.

https://youtu.be/eMy9tYGl4iY

https://youtu.be/97QNK0d6H7E

You can purchase it from reliableparts.com, repairclinic.com, Searspartsdirect.com, partselect.com, or partsdr.com.

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Austin

115,662 satisfied customers

Contractor

Austin

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115,662 satisfied customers

Pearl Chatbot, Contractor's Assistant

Welcome! What's going on with your Samsung Front Loader?

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Welcome! What's going on with your Samsung Front Loader?

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Samsung WV60M9900AV/A5 Front Loader Washer Issues

WV60M9900AV/A5 may experience drainage failures and door lock malfunctions during cycles.

For drainage issues, check the drain pump and filter for blockages or debris. Inspect the drain hose for kinks or clogs. If the washer won’t start or stops mid-cycle, examine the door lock assembly for faults or misalignment. Clean the detergent drawer regularly to prevent buildup. Running a diagnostic mode can help identify error codes. Regular maintenance, including filter cleaning and hose inspection, ensures optimal performance and prevents common failures.

Disclaimer: This information is AI-generated and intended for general guidance only. For advice specific to your situation, please consult a verified expert on JustAnswer before making decisions.

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