Rakuten Mobile

Choose your language for Rakuten Mobile !

Our services are provided within the region and laws of Japan.

Our services are provided within the region and laws of Japan and we provide translations for your convenience.
The Japanese version of our websites and applications, in which include Rakuten Membership Rules, Privacy Policy or other terms and conditions, is the definitive version , unless otherwise indicated.
If there are any discrepancies, the Japanese version shall prevail.
We do not guarantee that we always provide translation.
The Japanese versions of all terms and conditions, policies, and other notices are the definitive versions. Any dispute related to the terms and conditions, policies, or other notices will be under the jurisdiction of Japanese law, regardless of any conflicting laws or principles.
Certain features or messages (including customer services) may not be available in the selected language.

Rakuten Hikari

Exclusive to Diamond Rank: Get 2,700 Points When You First Apply for Rakuten Hikari!

Always on

* Bonus Point may change in the future.
Those who apply for Rakuten Hikari from any other page will not be eligible for the above campaign benefits.

* Initial fees and other charges are not included. Contract cancellation fee will be charged during the contract period (renewed every two years). * Term Limited Points will be awarded when Rakuten Hikari is activated. * Visit our website for details. on other conditions.
*1 Point will be awarded at the end of the fourth month, starting from the month of activation. For a monthly basic fee of 4,180 yen for the Mansion Plan, this will be equivalent to 6 months.

Apply for Rakuten Hikari

【Campaign Period】
From Tuesday, March 4, 2025, 9:00 AM to end date TBD

See campaign details

Campaign achievement conditions

STEP1
Please apply for Rakuten Hikari through the link below.
STEP2
Rakuten Hikari Activation
R POINT
27, 000
Points earned

* Contract cancellation fee will be charged during the contract period (renewed every two years). Term Limited Points will be awarded. * Initial fees and other fees not included. * Visit our website for details. on other conditions.

Plus! ​ ​Rakuten Hikari installation cost is also a great deal

First time using Rakuten Hikari
All those who have been opened

For construction costs up to​ ​22,000 yen

0 yen

  • Construction work is typically scheduled for the month following the application.
  • The standard installation fee for first-time fiber optic line users is as follows: ¥22,000 for dispatched installation (with wiring adjustment), ¥11,660 for dispatched installation (without wiring adjustment), and ¥3,300 for non-dispatched installation. The fee depends on the type of installation.
  • In addition to the standard installation fee, extra charges may apply for additional work due to home equipment conditions. Additional installation fees will apply for specified work hours, as well as for night, late-night, weekend, or holiday work. For more information, please click here.
  • If the construction cost exceeds ¥22,000 due to additional expenses, you will be responsible for the difference.
  • Those who applied for Rakuten Hikari and had their connection activated within the 4th month after the application month.
  • Rakuten Hikari Contract cancellation fee applies during the contract period (renewed every 2 years).
  • *Not eligible if Rakuten Hikari is activated in the same month as the application.
  • For details on other conditions, please click here
+
Exclusive to Diamond Rank Members
Rakuten Point
27,000
Points Gift

*Awarded in Term Limited Points. Check detailed conditions

Plus, shopping on Rakuten Ichiba
is a great deal!

Entry required Use Rakuten Hikari and Rakuten Mobile together to earn 7× Points every day for all members. Rakuten members earn 1× Point by default, plus 2× Points for using Rakuten Hikari and 4× Points for using Rakuten Mobile.

\ Click here to enter /

*1x points Rakuten member, +2x points for Rakuten Hikari users. +4x points for Rakuten Mobile users (Super Hodai, Combination Plan, and Comi Comi Plan are not eligible) * Rakuten Hikari does not qualify if you are subscribed to Rakuten Broadband as your only provider *The monthly maximum Point you can earn are 1,000 Point for Rakuten Hikari and 2,000 Point for Rakuten Mobile. Both are awarded as limited-time points. For details on SPU, click here.

What is Rakuten Hikari?
High-speed & stable optical line

Comfortable Anytime

Speedy performance
even during peak times like lunchtime or evening!

Comfortable Anywhere

Smooth connectivity even in densely populated areas!

Stable communication

Binge-watching your favorite dramas?
No interruptions!

Unlimited high-speed data

No need to worry about your data usage!

Steps to Get Started

STEP1

Apply Now

STEP2

Construction Notice

STEP3

Activation work

STEP4

Set up and start using

*The steps to start using the service may vary depending on your situation.

\ Get great deals on internet and smartphones together! /

Frequently Asked Questions

[Diamond Rank Members Only] 27,000 Points for Rakuten Hikari Signup Campaign

Campaign Code

2228

  • When inquiring about this campaign, please quote the above "campaign code."
Campaign Period

■ Rakuten Hikari Application Period

  • Web Tuesday, March 4, 2025, 9:00 AM – End date TBD
Campaign Application Conditions

Rakuten members who meet all of the conditions 【1】, 【2】, and 【3】 above within the specified period

【1】Apply for Rakuten Hikari

Those who apply for Rakuten Hikari through the application button on this page.

【2】Activation of Rakuten Hikari

Those who apply for Rakuten Hikari during the campaign period and have their first connection within the 4th month after the application month
*“Connection” refers to the following:

  • "Activation" refers to the following:
    Activation refers to the state in which an Internet connection has been established using Rakuten Hikari. Note that activation work is only available to those who are installing a new optical fiber line, and those who are already using FLET'S HIKARI (repurposing) or those who are using another company's optical fiber collaboration (changing service providers) will be activated without any in-house construction work. Customers who use VDSL or LAN wiring will be activated on the scheduled construction date.

【3】Those with Diamond rank at the time of Rakuten Hikari application

Campaign Benefits

■ Campaign Benefits

27,000 Points

■Point Granting Date

For the new Rakuten Hikari user, the activation month is considered the 1st month, and the points are awarded at the end of the 4th month.

  • For example, if you meet all the conditions in April, the Points will be awarded around the end of July, which is the second month after April.
  • Rakuten Points are awarded by Rakuten Mobile.
  • Rights cannot be transferred.

■Point expiration period

6 months including the Point awarding date

  • About Term Limited Points
  • Points used before the expiration date will not be refunded in the event of a cancellation or amount adjustment after the expiration date.
Rakuten Hikari contract for the campaign

■ Applicable services

Rakuten Hikari

All plans (Apartment Plan, Family Plan)

■ Contract period

Rakuten Hikari Mansion Plan, Family Plan

2 years (24 months) / Auto-renewal available

  • The contract period (2 years) starts from the month following the activation month.
  • After 24 months of use, a new contract period (2 years) begins from the 25th month, and this cycle repeats every 24 months thereafter.
  • If you apply for cancellation or request a carrier change within 24-28 months and the line is removed or switched to another provider's optical collaboration, no Contract cancellation fee will be charged.
  • For example, if a customer’s line was activated in March 2025, and they submit a cancellation request between March 1, 2027, and May 31, 2027, and the line is removed or switched to another provider’s optical collaboration within 5 months of March 1, 2026, no Contract cancellation fee will be incurred.
  • If you cancel during the installment payment period for the construction fee, you will be required to pay the remaining balance in a lump sum.

■ Contract cancellation fee

Rakuten Hikari

Contract cancellation fee: Family Plan (House) ¥5,280, Apartment Plan (Mansion) ¥4,180

  • Contract cancellation fee will be charged if you apply for cancellation and complete the cancellation outside the free cancellation application period (24th to 26th month) (including during the campaign benefit period).
Campaign benefits not applicable.

The campaign benefits will not apply if any of the following conditions are met:

  • If you are already using or have applied for Rakuten Hikari at the time this campaign starts.
  • If you have previously activated Rakuten Communications Hikari or Rakuten Hikari
  • If you cancel your Rakuten Hikari application
  • If Rakuten ID used to Sign in in when applying for Rakuten Hikari is different from the one registered with Rakuten Mobile
  • If you are currently using NTT East or NTT West's FLET'S HIKARI line and your provider is Rakuten Broadband, you are applying to switch
  • If you change the plan after Rakuten Hikari is activated (e.g., switching from Family Plan to Mansion Plan, or vice versa)
  • If you proceed with the cancellation of Rakuten Hikari
  • When a person living with an existing Rakuten Hikari user applies for a new Rakuten Hikari connection at the same installation address (including a contract name change)
  • When a former user of Rakuten Communications, Inc. Hikari or Rakuten Hikari, who lived with someone else, applies for Rakuten Hikari again at the same installation address as the previous location
  • If payment for our services is not made by the due date, resulting in arrears or unpaid amounts.
  • If purchased through channels other than Rakuten Mobile Online Shop
  • If you cancel your Rakuten membership before the campaign benefits are awarded
  • If you violate the terms and conditions set by us or Rakuten Group, Inc.
  • - If we reasonably determine that the applicant is not eligible for membership for any other reason.
Campaigns that can be used together

The following campaigns can be combined. Campaigns not listed below cannot be combined.

  • Rakuten Hikari Construction Fee 0 yen Campaign (Up to 22,000 yen discount) (Campaign Code: 2625)
Notes
  • This campaign is subject to change, cancellation, or extension without prior notice. Thank you for your understanding.
  • Campaign reward eligibility may be excluded or limited to the total prize amount within the scope of the Act against Unjustifiable Premiums and Misleading Representations or the Telecommunications Business Act if the customer is participating in other simultaneous campaigns.
  • If any violations are found, such as unauthorized use, such as forwarding to persons other than the campaign recipient, unauthorized resale, or if we determine that there is unauthorized use, you may not be eligible to receive bonus Point.
  • The information contained herein is current as of Friday, March 7, 2025.

Rakuten Hikari Construction Fee 0 yen Campaign (Up to 22,000 yen discount)

Campaign Code

2625

  • When inquiring about this campaign, please quote the above "campaign code."
Campaign Period

■ Campaign Application Period

  • Web March 4, 2025 (Tue) 9:00 AM – End date TBD
  • Shop (Rakuten Mobile Shop) Opening on Tuesday, March 4, 2025 – End date TBD
Campaign Application Conditions

Rakuten members who meet all the conditions of 【1】 and 【2】 within the above periods

【1】Apply for Rakuten Hikari

  • Those who apply for Rakuten Hikari through the campaign page's application button.

【2】Activation of Rakuten Hikari

  • Those who apply for Rakuten Hikari during the campaign period and have their first connection within the 4th month after the application month.
  • Activation refers to the state in which an Internet connection has been established using Rakuten Hikari. Note that activation work is only available to those who are installing a new optical fiber line, and those who are already using FLET'S HIKARI (repurposing) or those who are using another company's optical fiber collaboration (changing service providers) will be activated without any in-house construction work. Customers who use VDSL or LAN wiring will be activated on the scheduled construction date.
Campaign Benefits

■ Campaign Benefits

Installation cost Up to ¥22,000 discount

■ Discount amount

Discount up to ¥22,000 from the total of ① standard construction cost and ② additional/overwork costs.

①Standard construction fee

  • Dispatch work (wiring adjustment included): 22,000 yen (incl. tax)
  • Dispatch work (without wiring adjustment / line type / device change): 11,660 yen incl. tax
  • Non-sent-out construction: 3,300 yen (incl. tax)

②Additional/extra construction costs (optional)

<Hourly time slot specification>

  • 9:00~16:00: ¥12,100 incl. tax
  • 17:00~21:00: East Japan Area ¥19,800 (incl. tax), West Japan Area ¥22,000 (incl. tax)
  • 22:00~8:00: East Japan Area ¥30,800 (incl. tax), West Japan Area ¥33,000 (incl. tax)

<When specifying a time period during the night or late night>

  • Nighttime (17:00~22:00): (Daytime construction cost - ¥1,100) × 1.3 times + ¥1,100 (incl. tax)
  • Late night (22:00~8:30): (Daytime construction cost - ¥1,100) × 1.6 times + ¥1,100 (incl. tax)

<Specify weekends and holidays>

  • Sat, Sun & Holidays: 3,300 yen (incl. tax)
  • Additional installation costs may be incurred due to the conditions of your home equipment. When the Rakuten Hikari installation reception center contacts you to confirm the start of service, they will inform you whether additional installation costs apply.
  • Rights cannot be transferred.
Rakuten Hikari contract for the campaign

■Applicable services

Rakuten Hikari

All plans (Apartment Plan, Family Plan)

■Contract period

Rakuten Hikari Apartment Plan, Family Plan

2 years (24 months) / Auto-renewal available

  • The contract period (2 years) starts from the month following the activation month.
  • After 24 months of use, a new contract period (2 years) begins from the 25th month, and this cycle repeats every 24 months thereafter.
  • If you apply for cancellation or receive a carrier change approval number between the 24th and 26th months, and then remove the line or change carrier to another Hikari Collaboration company between the 24th and 28th months, no Contract cancellation fee will be charged.
    Example: For customers who had their service opened in March 2025, if they apply for cancellation between March 1, 2027 and May 31, 2027, and the line is removed or the service provider is changed to another Hikari Collaboration service provider within five months from March 1, 2027, no Contract cancellation fee will be charged.
  • If you cancel your contract while having an outstanding balance for construction fees not covered by this campaign, you must pay the remaining balance in a lump sum.

■Contract cancellation fee

Rakuten Hikari

Contract cancellation fee: Family Plan (Detached house) ¥5,280, Apartment Plan (Collective housing) ¥4,180
If the cancellation application is submitted and completed outside the free cancellation application period (24th to 26th month), a contract cancellation fee will be incurred (including during the campaign benefit period).

Campaign benefits not applicable.

The campaign benefits will not apply if any of the following conditions are met:

  • If Rakuten Hikari is activated in the same month as the application
  • If you are already using or have applied for Rakuten Hikari at the time this campaign starts.
  • If you are currently using NTT East or NTT West's FLET'S HIKARI line and your provider is Rakuten Broadband, you are applying to switch
  • If you proceed with the cancellation of Rakuten Hikari
  • When a person living with an existing Rakuten Hikari user applies for a new Rakuten Hikari connection at the same installation address (including a contract name change)
  • When a person who has previously used Rakuten Hikari applies for Rakuten Hikari again at the same installation address as their previous Rakuten Hikari service, and is living with someone else
  • If the number of times the "Rakuten Hikari 0 Yen Installation Fee Campaign (Maximum Discount of 22,000 Yen)" is applied exceeds one time per person per contract, it will not apply.
  • If purchased from sources other than Rakuten Mobile Shops or Rakuten Mobile Online
  • If you cancel your Rakuten membership after applying for the campaign
  • If you fail to pay the fees for our services or those provided by Rakuten Group by the payment deadline.
  • If you violate the Terms and Conditions or other regulations set by us or Rakuten Group, Inc.
  • In addition, if the Company reasonably determines that a user is not eligible for membership
Cannot be combined with other campaigns

There are no campaigns that cannot be used in combination.

Notes
  • This campaign is subject to change, cancellation, or extension without prior notice. Thank you for your understanding.
  • Participants in this campaign may be excluded from other simultaneous campaigns or the total campaign rewards may be limited to the scope of the Prize Display Law and the Telecommunications Business Act.
  • The campaign benefits may be excluded if any unauthorized use, such as forwarding to non-targeted customers, or unauthorized resale, is found, or if deemed fraudulent by the company.
  • The information contained herein is current as of Tuesday, March 4, 2025.
日本語
English
Bahasa Indonesia
한국어
Português
Tiếng Việt
简体中文
繁體中文