Chapter 1 General Provisions
Article 1 (Definition of terms)
Definition of terms used in the present convention will be as follows.
(1) "target event", a concert that becomes the subject of the present service, it refers to the events and the like. However, a concert that is held in Japan, but only in the event, and the like.
(2) "target ticket", it refers to the ticket of the target event.
(3) “Eligible Ticket Electronic Data” refers to Eligible Tickets converted to electronic data.
(4) “Member” means a person who has applied for membership to the Service in accordance with these Terms and has been approved by the Company. In addition, it is necessary to become a member of this service in order to sell or purchase tickets using this service, distribute the purchased tickets to accompanying persons, and obtain the distributed tickets.
(5) and "ticket purchaser" is, as a member of the Association, and would like to purchase the target ticket and apply for purchase, or refers to the person who has purchased.
(6) The "ticket seller", as a member of the Association, himself is willing to sell in this service the ticket, such as a concert event becomes the impresario or organizer, or refers to the selling to the person.
(7) “Accompanying person” means a person who Take part in an event together with the ticket purchaser as a member of the Association.
(8) and "User" refers to a person who use this service, visitors of this site, the ticket purchaser, ticket seller, including for travel companions like.
(9) "This site" refers to the website (https://t.livepocket.jp/) for providing this service.
(10) The "event page", provided within this site, the ticket seller, refers to the web page that posted the content and ticket sales conditions, etc. of the Target event advertising.
(11) "Ticket delivery emails, etc." refer to emails and communication app messages sent through the Service containing information necessary for obtaining Target Ticket Electronic Data.
(12) "Distribution" refers to the act of a ticket purchaser allocating the purchased target ticket to a companion.
Article 2 (Terms of Service)
1. This agreement applies to any use of this service. When the user applies for membership in this service or uses this site, N/A Is deemed to have been accepted.
2. Notifications to be made by the Company to users, and separately provided by the Company in addition to these Terms Terms of Use, Usage guides, etc. Terms of Use Etc. " ) That Given name Regardless of its name, it forms part of this Agreement.
3. As defined in the text of this Agreement Terms of Use If the provisions are different, the relevant Terms of Use The provisions such as are applied with priority.
4. The original text of these Terms shall be the Japanese version, and in the event of any discrepancies in interpretation between the Japanese version and the translated version, the Japanese version shall prevail.
Article 3 (the Services)
The main contents of this service is as follows.
1. Target Tickets PurchaseTicket purchasers can Buy eligible tickets using this service. Ticket Purchasers may obtain Target Tickets electronically by using the Service.
2. Target Tickets Sale ofTicket sellers may use this service to sell eligible tickets. Ticket Sellers may use the Service to electronically produce and sell Subject Tickets.
3. Distribution of eligible ticketsTicket purchasers may use this service to distribute eligible tickets if they have accompanying persons. Ticket purchasers may use this service to have their companions acquire the target tickets electronically. However, depending on the type of target ticket, it may not be possible to distribute the target ticket.
4. Electronic authentication by QR code attached to target ticket electronic dataIf the ticket seller chooses to attach a QR code to the target electronic ticket data, the ticket purchaser and accompanying person will be electronically authenticated by the QR code attached to the target electronic ticket data acquired by this service, You may enter the Event, and the Ticket Seller may electronically authenticate the relevant QR code presented by the Ticket Purchaser or accompanying person upon entry to the Event.
5. Notice to members, etc.Ticket sellers may use the functions of this service to provide ticket purchasers who have previously purchased the applicable tickets sold by the ticket seller with various information such as announcements of upcoming events. increase.
Article 4 (notification)
1. The Company will notify users of necessary information at any time by e-mail, display on this site, display on the website operated by the Company, Other method that the Company deems appropriate.
2. If the Company notifies the user by e-mail to the e-mail address registered when using this service, the notification to the user is completed at the time when the Company Send (an) email to the e-mail address. shall be deemed to have been made.
Article 5 (subscription)
1. In order to sell or purchase tickets through the Service, distribute purchased tickets to accompanying passengers, and obtain distributed tickets, it is necessary to Membership registration of the Service in accordance with these Terms.
2. Incomplete Year The person must obtain the consent of the parental authority when joining.
3. Of this service Membership registration Is Free of charge is. However, the user shall bear the communication costs for the use of this service.
Article 6 (approval of admission)
1. The Company accepts the application for membership in a separately defined method and approves the membership after passing through the necessary examinations and procedures.
2. The Company may not approve the membership if it is determined that the person who applied for the membership falls under any of the following.
(1) If in the past (including the time in which the membership application) to the Terms of violation, etc., membership approval to the Service is canceled, or that it has been withdrawal disposal
(2) false and described the contents of the membership application, clerical error, or if there is an omission
(3) If you apply for membership with a so-called disposable e-mail address that is valid only for a certain period of time or with an invalid e-mail address.
(4) When there are multiple membership applications with the same e-mail address
(5) Other, when the Company determines that membership is inappropriate.
3. Even after approving the membership, the Company may withdraw the approval if it becomes clear that the approved member falls under any of the items of the preceding paragraph.
Article 7 (effective period of membership)
There is no validity period to membership of this service. In accordance with this Agreement, members withdraws, it becomes a forced withdrawal, or it is valid until the service is terminated.
Article 8 (withdrawal, etc.)
1. Membership from this service Leave service If you wish to do so, we will notify you in the prescribed manner.
2. Regardless of the provisions of the preceding paragraph, Tickets Buyer or Tickets Until the seller decides to hold or cancel the event, Leave service The procedure cannot be taken.
3. Member Leave service If the member has already paid in Tickets The purchase price will not be refunded unless there is a reason to be attributed to the Company.
Article 9 (use environment)
The user, in the burden and self-responsibility, we need to prepare communication equipment required to use this service, software, and the like communication contract (telephone subscription Internet connection contract, etc.).
Article 10 (corresponding terminal)
Supported OS and the corresponding terminal of this service will be as follows.
Corresponding terminal List
This service cannot be used on non-compatible terminals. In addition, please note that if the user's smartphone is no longer compatible with this agreement as a result of changing the model, etc., the service will not be available.
Article 11 (corresponding at the time of use environment change)
1. This service is available from the time the ticket purchaser starts the purchase procedure for the target ticket (for accompanying persons, from the time the ticket purchaser confirms with the accompanying person based on this agreement). It is assumed that you have the same phone number and email address until you enter. If the ticket purchaser or accompanying person changes their phone number, e-mail address, or smartphone between the purchase of the target ticket and the implementation of the target event, we will follow the method specified separately by our company to change the registrant information of this service. procedure shall be taken.
2. This service Tickets Seller is eligible Tickets From the start of sales of, Event end Same phone until later checkout is complete Number, E-mail address, and bank account registered with this service. Tickets The seller makes a phone call during this period Number, Registration information for this service such as email address, bank account, etc. Change If this is the case, the registrant information of this service will be Change Shall be followed.
Article 12 (vesting)
1. All data, text, audio, video, photos, illustrations and information provided through this service (Tickets(Including information related to the target event provided by the seller)Tickets All rights, including copyright, trademark rights, and portrait rights, related to electronic data and this service-specific application belong to the Company or a third party that has the rights.
2. The Company may send information on events picked up by the Company to users by email, post on this site, post on the Company or external media such as SNS for promotional purposes, and for Other sales promotion purposes. You may use the information (text, photos, images) posted on this site, or the event content posting site yourself or provide it to a third party without obtaining the consent of the user who posted it. Masu.
Article 13 (Prohibitions)
The user, upon use of the service, by performing the act of the following items you want and shall not.
(1) Acts that infringe or may infringe on intellectual property rights such as copyrights and trademark rights of our company or others
(2) Acts that infringe or may infringe the property, privacy or portrait rights of others
(3) unduly discriminatory or to slander, insult others, it is conducive to unfair discrimination to others, or to damage the honor or credit act
(4) fraud, child prostitution, high risk that can lead to the illegal purchase and sale of the crime of the savings account and a mobile phone, or lead Acts
(5) Indecent acts or acts equivalent to child pornography or child abuse. And images, video, audio or documents equivalent to these Send Or the act of displaying, the act of selling media containing these, or the Send, Display advertisements reminiscent of display, sales or Send action
(6) drug crime, can lead to abuse, such as a controlled substance, or can lead fear of high action, or the act of performing the sale or advertising of such unapproved drug
(7) act to perform lend money act and its advertising
(8) opened infinite chain lecture (the Ponzi scheme), or to solicit this act
(9) illegally rewrites the stored information to our facilities, or to erase act
(10) the act of using the Service pretending to others
(11) act of sending or me for a harmful computer program such as a virus
(12) without permission in advertising to others, the act of sending an email advertising or solicitation, or cell in the conventional wisdom on others inspire disgust, or the act of sending an email with the fear
(13) Acts that may or may impede the use or operation of other facilities, etc. or Internet connection service equipment
(14) was carried out illegal gambling, gambling, or to solicit participation in illegal gambling, gambling activities
(15) illegal activities (transfer, such as handguns, illegal manufacture of explosives, the provision of child pornography, official document forgery, murder, intimidation, etc.) to undertake, act to mediate death or attractant (including that to ask the others)
(16) brutal information such as an image of the murder scene of people, information such as an image to kill, abuse animals, and send the information to inspire a remarkable aversion to other conventional wisdom on others to an unspecified number of people Acts to
(17) act to attract or recruit people to suicide, or act it, such as to introduce the means or the like of the high suicide at risk of reach of harm to a third party
(18) knowing that the act falls under any of the preceding items, the act of a link in a manner or purpose to promote the act
(19) lead to crime and illegal activity, or high information and of that fear, you can unfairly slander, insult others, the information or violate the privacy, be published, etc., to an unspecified person to encourage the act
(20) act to be registered or published false information as information about the information or subject events related to the user
(21) Acts of Register so-called disposable e-mail addresses that are valid only for a certain period of time or invalid e-mail addresses as user information
(22) Acts of reselling eligible tickets or the right to participate in eligible events using this service.
(23) Acts of providing eligible tickets or the right to participate in eligible events to third parties through internet auctions, scalpers, coupon shops, etc.
(24) Acts of using this service to provide tickets acquired outside of this service or the right to participate in events.
(25) Acts of using this service using automated means such as bots
(26) Acts of demonstration or acts of nuisance against other users
(27) Acts of using this service in ways other than those specified in these Terms of Use
(28) Acts that our company deems to violate laws and regulations (limited to this section, including laws and regulations of users of this service and event venue) or public order and morals, or infringe on the rights of others.
(29) Other acts that our company deems to interfere with the operation of this service.
Article 14 (measures against prohibited acts, etc.)
1. If the user falls under any of the following items, the Company will correct the prohibited act, stop or stop providing this service to the user without prior notice, or force the member Leave service Shall be allowed to
(1) If you have made the prohibited acts set forth in this Agreement
(2) In addition, if it is in violation of this Agreement
(3) other preceding two items, when the stop of this service is determined by the Company to be appropriate
2. In the event that the Company suspends or suspends the provision of the Service to the Ticket Purchaser or forces the Ticket Purchaser to Leave service based on the preceding paragraph, the Company shall notify the Ticket Purchaser All eligible tickets that have been purchased may be invalidated, the ticket purchaser and accompanying persons may be prohibited from entering, or may be expelled, and the applicable tickets shall not be canceled or refunded.
Article 15 (Management of e-mail addresses, etc.)
1. Ticket purchasers and their companions shall store the e-mail address, password, etc. registered when using this service, and ticket sellers shall store the e-mail address, password, etc. registered when using this service and the issued business code, etc. shall be managed responsibly.
2. If there is any change in the registrant information of this service, the user shall promptly follow the procedure for changing the registrant information of this service by the method separately determined by our company. Distribution of target tickets, acquisition of target ticket electronic data, electronic authentication of QR codes attached to target ticket electronic data at the time of admission, admission procedures, refunds due to event cancellation, etc., ticket sales as a result of the user neglecting the relevant procedures The Company shall not be held responsible for any failure to receive the provision of this service, such as remittance of the ticket purchase price after payment.
3. The user shall not be able to change the e-mail address in the registered user information of this service to a so-called disposable e-mail address valid only for a certain period of time or an invalid e-mail address. The Company shall not be held responsible for any damages suffered by the User as a result of the User changing the e-mail address in the registered user information of the Service to a disposable e-mail address or an invalid e-mail address.
4. The notification stipulated in paragraph 2 shall be the person who is registered as the registrant information of this service at the time of notification for ticket purchasers and accompanying persons, and the person who is registered for this service at the time of notification for ticket sellers The administrator who is registered as information (hereinafter referred to as "administrator") can only do so, and requests for disclosure, changes, etc. regarding the registrant information of this service from persons other than the person himself/herself, In any case, including when the person has been delegated by the person, we will not respond.
5. If multiple administrators are registered as registrant information for this service with respect to ticket sellers, the notification provided for in paragraph 2 by one of them will be deemed to be the notification by the ticket seller. Even if the person who made the notification did not obtain permission to make the notification from the ticket seller who registered that person as an administrator, the Company shall not be held responsible.
6. In the event that the registrant information of this service is changed, the change will be made by a person other than the person registered as the registrant information of this service for ticket purchasers and accompanying persons, and by the administrator for ticket sellers Even if it is discovered that it was done by someone other than the person himself/herself, we will not take any responsibility.
Article 16 Change)
1. The Company shall comply with the general interests of the User or shall not violate the purpose of the Terms. Change You must to do something before you go on. In this case, the user Change After Terms of Use Will be applied.Change Examples include, but are not limited to:
① Revision of this agreement
② Addition of this service and Change
③ Addition of functions and Change
④ System version upgrade
2. When the Company makes any changes under the preceding paragraph, the Company will determine the effective date of the changes and will notify users of the fact that these Terms are being changed, the content of the changed Terms of Use, and the effective date of the changes by displaying the changes on the Company's website or by Other appropriate means.
Article 17 (Suspension, etc., of Service and Termination)
1. The Company may temporarily suspend or interrupt the provision of the Service for reasons such as system maintenance and inspection, with prior notice to the User. However, in the event of any of the following circumstances/unforeseen circumstances on the part of the Company, the provision of the Service may be temporarily suspended or interrupted without prior notice.
(1) When urgent inspection or maintenance work is required for the system related to this Service.
(2) When the Company determines that suspension or interruption is necessary due to a failure, incorrect operation, excessive concentration of access, unauthorized access or hacking of the systems or communication lines related to the Service.
(3) If the Company determines that suspension or interruption is necessary due to force majeure, such as fire, power outage, or natural disaster.
(4) If a service other than this Service experiences a problem, interruption or cessation of service provision, cessation of integration with this Service, or a change in specifications, etc.
(5) In addition to the above, in any case where the Company determines that emergency suspension or interruption is necessary.
2. The Company shall not be liable for any damage suffered by the User in relation to the temporary suspension of the provision of the Service pursuant to the preceding paragraph, except in cases where the Company is attributable to such damage.
3. The Company may discontinue the Service after notifying the User in advance due to the operational status of the Service or Other unavoidable circumstances.
Article 18 (the handling of personal information)
1. Our company may acquire the following user information through the following methods:
(1) User information obtained directly from usersA. Information entered or sent by the user through an Inquiries form Other methods specified by the Company
(2) Information provided by external services when a user permits linking with such external services in using the ServiceIf, when using this Service, the User permits linkage with external services such as social networking services, the following information will be obtained from the external service in question, based on the consent given at the time of such permission:
A. ID used by the user in the relevant external service (including au ID).
User information linked to au ID or Other ID (name, gender, Address, telephone number, financial institution account information, etc.)
C) Other information that the user has permitted to be disclosed to the partner through the privacy settings of the relevant external service
(3) Information acquired by the Company when the User uses the ServiceA. The user’s name, Date of Birth, gender, Address, occupation, email address, and financial institution account information.
Identification documents (such as a driver's license, health insurance card, or copy of resident registration) used to verify the user's identity and the information contained in such documents.
User profile information (icon image, display name, description, etc.).
Information relating to tickets sold by users (such as details of tickets and events, advertising text for tickets, notes on selling events, etc.).
Information regarding the sales contract between the ticket seller and the ticket purchaser (sale price, product details, transaction date and time, etc.)
Information regarding the use of the Service and behavioral history, such as access logs
(g) Transaction information and payment information for the Service (including information required for payment);
AuthToken (Authentication Ticket)
Cookies
Information about the terminal or network (OS version, language and time zone settings, IP address, browser information, etc.)
2. Information about users provided to the Company when using the Service will be used only for the following purposes.
(1) In order to send an e-mail about this service to the user
(2) To issue electronic ticket data to ticket purchasers and accompanying persons.
(3) For electronic authentication of the QR code attached to the electronic ticket data of ticket purchasers and accompanying persons at the target event venue.
(4) The fan club ID and password (hereinafter referred to as "fan club member information") entered by the ticket purchaser at the time of ticket purchase shall be transferred to the ticket seller and the operator of the applicable event (hereinafter collectively referred to as the "ticket seller To determine whether or not the applicable ticket can be purchased by comparing it with fan club member information held by
(5) To provide various information to users ((i) to analyze information such as users' browsing history, purchase history, and sales history to conduct marketing according to the users' hobbies and preferences, (ii) to conduct campaigns and prize draws, (iii) to distribute information about our services by email or other means, or (iv) to distribute, display, or measure the effectiveness of advertisements).
(6) To confirm the user's identity when changing models
(7) To understand the usage status of users and use it for improving this service and planning new events, etc.
(8) For Other uses related to the provision of the Service ((i) for the provision, maintenance or protection of the Service, such as recording user settings, executing transactions and settling fees, (ii) for the provision of user support or after-sales service, (iii) for responding to Inquiries, or (iv) for the exercise of rights and performance of obligations under contracts with users or laws and regulations, etc.)
(9) To provide personal information of users to ticket sellers, etc. in the manner set out in paragraph 4 of this Article.
3. We may provide or receive information about users to credit card companies and payment processing companies for various payment-related confirmations, such as confirming the validity of credit cards and checking purchase and payment histories.
4. We will provide all or part of the following items of information on the ticket purchaser and accompanying persons provided to us to the ticket seller, etc., by posting them on a website and app that can be accessed only by the ticket seller, etc., for the purposes of use set forth in Article 42, Paragraph 2. If requested by the ticket purchaser or accompanying persons, we will stop providing the information to the ticket seller, but in this case, you may not be able to use the Service.
① name
② Place of residence
③ Gender
④Date Date of Birth
5. Personal information provided to Ticket Sellers, etc. in accordance with the preceding paragraph will be handled by the Ticket Sellers, etc. Although the Company requires Ticket Sellers, etc. to comply with the Personal Information Protection Act under these Terms and Conditions, the Company does not guarantee that Ticket Sellers, etc. will comply with such obligation.
6. Our company provides users' personal information to advertising distribution companies for the purpose of distributing advertisements on this site through server-to-server communication. Furthermore, if we receive a request from a user, we will stop providing the relevant information to the advertising distribution company, but in this case you may not be able to use this service.
7. This site may use "Google Analytics" to understand user usage status. Google Analytics uses cookies to collect website trend data without identifying individuals. You can refuse the collection of this function by disabling cookies, so please check your browser settings. For Terms of Use and privacy policy of Google Analytics, please see the Google website.
・Google Analytics Terms of Usehttps://marketingplatform.google.com/about/analytics/terms/jp/
・Google Policy and Terms pagehttps://policies.google.com/technologies/ads?hl=ja
8. For the purpose of electronic authentication by ticket sellers, etc. of the QR code attached to the electronic data of the target ticket at the time of entry, authentication in lieu of or in addition to said electronic authentication when said electronic authentication is difficult, and authentication by matching against identification documents or other means independently conducted by ticket sellers, etc., we will provide the names of the ticket purchaser and accompanying persons and information about the target ticket to Avex Entertainment Inc. and Avex Live Creative Inc., which provide the dedicated application for the Service that enables ticket sellers, etc. to perform such authentication.
9. In addition to the provisions of the preceding paragraphs, the handling of information about users shall be governed by the "LivePocket Inc. Privacy Policy" applies.
Article 19 (Disclaimer)
The Company shall not be liable for any damages incurred by the User in relation to the Service, unless there is a reason attributable to the Company. However, even if the Company is liable for damages due to a reason attributable to the Company, unless there is willful misconduct or gross negligence on the part of the Company, the Company's liability for damages shall be limited, in the case of a ticket purchaser, to the total amount of the price, etc. paid by the ticket purchaser to the Company for the Target Event in which the reason occurred, and, in the case of a ticket seller, to the total amount of the posting registration fee stipulated in Article 36, Paragraph 2 and the sales commission stipulated in Article 37, Paragraph 1 paid by the ticket seller to the Company for the Target Event in which the reason occurred.
Article 20 (Damages)
If a user causes damage to our company, business partners, or Other third parties through reasons attributable to the user in connection with the use of this service, the user shall be liable to compensate for such damage.
Article 21 (elimination of anti-social forces)
1. The user expresses that he / she does not correspond to any of the following in the present or the future and promises this.
① gang, gangster, gang quasi-members, gang related companies
② racketeers, social movements such as advocating grounder, special intelligence violence population
③ have not passed the five years from the time that no longer corresponds to the preceding items, other before equivalent in each item of the person
2. The user falls under any of the following with the anti-social forces listed in the preceding paragraph or those who are in close friendship with the anti-social forces (hereinafter referred to as “anti-social forces, etc.”) You represent that you do not have a relationship and you commit to this.
① anti-social forces and the like dominate the management, or substantially to have the accepted relationship is involved.
② self, our own or is such as to have a third party the purpose of adding the damage to the purpose or a third party attempt to illicit gain, unfairly to have a relationship that is deemed to have utilized the anti-social forces and the like.
③ provide funds to anti-social forces, or the like, or that you have a relationship that is deemed to have been involved, such as donating convenience.
④ officer or substantially a person to be involved to have a relationship that should be condemned in anti-social forces, etc. and social management.
3. If it is found that the user falls under any of the items of the preceding two paragraphs, the Company may immediately cancel all or part of the contract based on this Agreement without requiring any notice or notification. It shall be possible.
Article 22 (Transfer of contractual status, etc.)
1. 1. The user shall assign, transfer, set collateral, Other dispose of the contractual status based on this agreement or the rights or obligations based on this agreement to a third party without the prior written consent of the Company. You can not.
2. 2. When the Company transfers the business related to this service to another company, the transferee of the business transfer will transfer the contractual status based on this agreement, the rights and obligations based on this agreement, and the user's information in connection with the transfer of the business. It shall be possible to transfer to, and the user shall consent to such transfer in advance in this section. In addition, the business transfer specified in this section shall include not only ordinary business transfer but also any case of company split Other business transfer.
Article 23 (Governing law / jurisdiction)
1. Use of the Service and the application and interpretation of these Terms Day Comply with this Act.
2. 2. The user agrees that the Tokyo District Court or the Tokyo Summary Court shall be the exclusive jurisdiction court of the first instance if there is a need for a proceeding with the Company regarding this service or this agreement. ..
Purchase of Chapter 2 ticket
Article 24 (Purchase of tickets)
1. Tickets The purchaser is subject to the terms and conditions registered in the service. Tickets The Buy can do.
2. Minors must obtain the consent of their parental authority when purchasing eligible tickets. Even if it turns out that the minor has not obtained the consent of the parent after the sales contract for the target ticket is concluded, the target ticket cannot be canceled or refunded.
3. If there is a companion, before Buy target ticket, the ticket purchaser confirms that all the companions meet the usage qualifications stipulated in this agreement, and asks all the companions to use this service Notify that you will Buy ticket, that this agreement will apply to your companion, and that you will Register Register 's phone number and email address to use this service. After confirming that it is correct, we will obtain its approval.
4. Even if it turns out that the companion cannot use this service or does not approve the use of this service after the sales contract for the target ticket is concluded, the target ticket cannot be canceled or refunded.
Article 25 (Sale by ticket seller)
1. 1. The effect of the sales contract of the target ticket shall occur directly between the ticket seller and the ticket purchaser when the sales contract is concluded.
2. Target Tickets In addition to what is stipulated in this agreement, sales method, application period, sales Quantity Etc. Tickets Sellers may set individual conditions or restrictions.
3. The conditions or restrictions in the previous section will be posted on the “Event Page”.
4. Any issues relating to the content of the Subject Event and any conditions or restrictions set by the individual Ticket Seller shall be resolved between the Ticket Seller and the Ticket Purchaser, and the Company shall not We shall not be held responsible for any damages suffered by ticket purchasers in relation to any conditions or limitations that we have established.
Article 26 (Payment)
1. The amount to be paid for the purchase of the target ticket is the total amount of the purchase price of the target ticket, the tax related to the ticket purchase, and the fee (hereinafter referred to as the "price, etc."). However, a communication fee will be charged separately.
2. The following Payment method are available. (Some methods may not be available depending on the user's Place of residence or the target event.)
(1) Payment by the ticket purchaser a credit card
(2) Payment by various prepayment (convenience store payment)
(3) LivePocket postpay payment powered by atone
3. Payment of fees, etc., shall be made in accordance with the provisions of the contract separately entered into between the ticket purchaser and the credit card company (hereinafter referred to as the "credit company") or payment agency.
Article 27 (Payment method for ticket fees)
Ticket purchaser, in a way that the Company specifies otherwise, and shall pay the price for the target ticket to the Company.
Article 28 (Conclusion of Contract)
1. Target Tickets The time for establishing a sales contract is as follows.
・ About Lottery sales When the winning of the ticket is confirmed
・ About first-First-come-first-served sales When the ticket application is confirmed
2. 2. Even if the conclusion of the contract is significantly delayed or impossible due to reasons attributable to us such as communication failure or incorrect registered e-mail address, we will cause it to the user or a third party. We do not take any responsibility for any damage caused.
Article 29 (Ticket exchange, change and cancellation)
A sales contract was established Tickets Will be replaced, unless the event is canceled or there is a reason to be attributed to our responsibility. Change, Cancel You can't.
Article 30 (Distribution of Eligible Tickets)
1. If the purchased target ticket can be distributed, the ticket purchaser distributes the target ticket by sending a ticket delivery email etc. to the accompanying person on "My Page" on this site. will do.
2. Ticket purchasers shall distribute the target tickets at their own responsibility, and complaints due to the inability of the accompanying person to participate in the target event due to incorrect distribution or delay in sending the ticket delivery email, etc. We will not be held responsible for any damages, etc.
Article 31 (Acquisition of Electronic Ticket Data by Accompanying Persons)
1. After receiving the ticket delivery email, etc. stipulated in the preceding article, the companion shall promptly obtain the target ticket electronic data distributed to themselves in accordance with the method described in the same email, etc. Please be careful that the target ticket electronic data cannot be obtained after the target event ends.
2. Subject acquired regardless of reason or means Tickets Prohibits copying electronic data. The Company is subject to duplication or suspected duplication Tickets Electronic data can be invalidated.
Article 32 (Change of accompanying person)
The ticket purchaser may change the accompanying person once distributed to another accompanying person, even after the accompanying person has acquired the target ticket electronic data, in accordance with the change procedures separately determined by the Company.
Article 33 (Electronic authentication of QR code attached to electronic ticket data at the time of entry, etc.)
1. If the ticket seller chooses to attach a QR code to the target electronic ticket data, the ticket purchaser and accompanying person must display the QR code attached to the target electronic ticket data when entering the target event. In the prescribed case, it shall include a document with the QR code printed.) and receive electronic authentication.
2. Tickets When purchaser and accompanying person correspond to each of the following items, to target event Admission May be refused.
(1) If you do not have a smartphone regardless of the reason such as loss or misplacement
(2) When the QR code attached to the target ticket electronic data cannot be displayed on the smartphone or the document printed with the relevant QR code cannot be presented, regardless of the reason such as malfunction, dead battery, radio interference, etc.
(3) If the customer refuses to present the QR code attached to the target ticket electronic data for any reason.
(4) If the ticket purchaser or accompanying person cannot be authenticated by the presented QR code
(5) When presenting the QR code attached to the target ticket electronic data that has been invalidated based on these Terms
3. In the event that duplicate QR codes attached to the subject ticket electronic data with the same seat number are presented, or when duplication of the subject ticket electronic data is suspected, the Company, the ticket seller, or the subject event operator shall All ticket purchasers or accompanying persons may be requested to present registration information such as name and phone number, and ticket purchasers or accompanying persons shall comply with this request. If the submitted registration information is different from that held by the ticket seller, the ticket seller may, at its own discretion, refuse the user's entry or request that the user leave.
4. If the ticket purchaser or accompanying person cannot enter or leaves the venue due to the preceding paragraph, we will not refund the price, etc., or compensate for transportation expenses, accommodation expenses, etc.
5. Issues related to the inability of the ticket purchaser or accompanying person to enter shall be resolved between the ticket purchaser or accompanying person and the ticket purchaser, unless there is a reason attributable to the Company, and the Company shall , We will not be held responsible for any damages suffered by the ticket purchaser or accompanying person due to the inability to enter, unless there is a reason attributable to our company.
Article 34 (Refunds due to event cancellation, etc.)
1. If the applicable event falls under Article 39, the ticket seller will refund the purchase price of the applicable ticket to the ticket purchaser. However, there are cases where the Company will make the refund on behalf of the ticket seller. Please note that the refund of various fees will differ depending on the applicable event, so the refund will be designated by the ticket seller if the ticket seller makes the refund, or by the Company if the Company makes the refund, on each refund.
2. If we issue a refund, we will also refund the ticket purchaser for the accompanying person, and we will not refund the accompanying person to the accompanying person.
3. Even in the case of paragraph 1 of this Article, transportation expenses, accommodation expenses, etc. will not be compensated.
4. Refunds from the Company shall be made by the method specified by the Company, and if requested by the Company, the ticket purchaser must Register information such as bank account information in the format specified by the Company.
5. If the bank account information in the preceding paragraph is not registered by the date specified by the Company, or if the refund cannot be made due to incompleteness or errors in the registered information, a separate fee will be charged for the refund procedure again. , shall be borne by the relevant ticket purchaser. If the refund is withheld due to incomplete registration information, etc., the ticket purchaser shall re-register or correct the information that can be refunded within 24 months from the time of suspension and receive the refund. Also, if you do not re-register or correct within the period, it will be considered that you have waived the refund.
6). The Company may entrust the refund service to this refund agent.
Chapter 3 Ticket Sales
Article 35 (Ticket Sales)
1. Tickets Sellers are subject to this Agreement using this Service Tickets Shall be sold.
2. The purchase and sale contract for the Target Ticket shall come into effect directly between the ticket seller and the ticket purchaser at the time the contract is concluded as stipulated in Article 28 of these Terms and Conditions.
3. Tickets The seller is required to participate in the event Tickets Purchase conditions, etc. Tickets When making various contracts and arrangements with the purchaser, this shall be done at your own risk and expense. However, even in this case, N/A Contracts or arrangements that conflict with or contradict are not allowed.
4. Any issues regarding the content of the Target Event, conditions for participating in the Target Event agreed upon by the Ticket Seller, conditions for purchasing the Target Ticket, etc. shall be resolved between the Ticket Seller and the Ticket Purchaser. We are not responsible for any damages suffered by the ticket purchaser regarding the content of the event, the conditions for participation in the target event arranged by the ticket seller, the purchase conditions for the target ticket, etc.
5. The ticket seller shall check the sales status of the target ticket on the "management screen https://owner.livepocket.jp/" of this service.
Article 36 (Listing of Target Events and Registration Fees)
1. Target Tickets To sell Day Time, venue, Tickets Of target events such as price Overview Must be registered with this service and posted on the event page.
2. 2. A registration fee may be incurred for posting in the preceding paragraph, and the amount shall be determined separately by the Company.
Article 37 (Sales Commission and Settlement)
1. 1. Tickets seller shall pay the Company a sales commission related to the sale of Tickets The sales commission shall be determined separately by the Company.For sales commission
2. The Ticket Seller may choose from the following two methods of payment of the sales commission set forth in the preceding paragraph.
① Tickets purchaser Tickets seller the amount equivalent to the sales commission(Example) If the ticket cost is the sales commission is 150 yen at 3,000 yen, the ticket purchaser will pay 3,150 yen at the time of purchase.
How ② ticket seller to bear the sales commission(Example) If the ticket cost is the sales commission is 150 yen at 3,000 yen, the ticket purchaser will pay only 3,000 yen ticket price. Sales commission 150 yen ticket seller will pay.
3. After the taking of the Target Event is confirmed, the Company will settle the total purchase price of the Target Ticket paid by the Ticket Purchaser to the Company by deducting the posting registration fee set forth in Article 36 and the sales commission set forth in Paragraph 1 of this Article, and will remit the remaining amount to the payee designated by the ticket seller by Payment method separately determined by the Company. Bank transfer fees for the remittance will be separately determined by the Company and will be borne by the ticket seller.
4. As a result of the settlement in the preceding paragraph, if the amount to be paid to the ticket seller is less than the transfer fee, the Company shall not be able to pay it. If the amount to be paid to the ticket seller continues to be less than the transfer fee even after 12 months have passed since the event was held, our payment obligation for that payment will be extinguished. will do.
5. If, as a result of the settlement under the preceding paragraph, the total purchase price of the Target Tickets paid by the Ticket Purchaser to our company is less than the total of the listing registration fee set forth in Article 36 and the sales commission set forth in paragraph 1 of this Article, our company may claim the difference from the ticket seller.
6. If the information required for remittance, such as bank account information, is unregistered or inaccurate when making the payment in this section, the Company may withhold the payment until it is registered or corrected. In addition, if the information required for remittance is inaccurate and we cannot remit, a transfer fee will be charged again for remittance after correction.
7. Tickets seller, 12 months than the previous section of Retained point Month to register or correct information that can send money within a period of, will make a settlement. If you do not register or make corrections within the period, the Tickets seller will be deemed to have waived the right to receive the money after payment as stipulated in Paragraph 3.
Article 38 (Liability for the Target Event)
1. Responsibility to host the event, event N/A Any responsibility for the event, including the legality and ethics responsibility Tickets The seller shall bear.
2. 2. The ticket seller shall be liable for damages caused to the ticket purchaser due to the failure to fulfill the liability set forth in the preceding paragraph.
Article 39 (Obligations of ticket sellers in the event of event cancellation, etc.)
If a Target Event falls under Item 1 below, the Ticket Seller shall immediately notify the ticket purchaser of the Target Event after performing the procedures prescribed by the Company as soon as it becomes clear that the event falls under Item 1. shall be In addition, if the Target Event falls under any of the following Items 2 through 4, the Ticket Seller shall immediately notify the Company and the ticket purchaser of the Target Event as soon as it becomes clear that the applicable event is applicable. shall notify you
① If you want to cancel the target event, if it cannot be held
② If you want to postpone the target event
③ If you want to change the contents of the prior to the announcement the target event
④ other, if the grounds that it is deemed appropriate to be notified by sensible judgment occurred
Article 40 (Refunds in the event of cancellation of the applicable event, etc.)
1. If the event falls under the preceding article, the ticket seller shall refund the ticket purchase price to the ticket purchaser at the same time as the procedure and notification specified in the preceding article. In addition, various fees will be refunded after notifying the ticket purchaser of whether or not the refund will be made each time a refund is made. However, in the event that the ticket seller requests the Company to issue a refund to the ticket purchaser in a manner designated by the Company, if the Company accepts the request, the Company will, on behalf of the ticket seller, refund the ticket purchaser. will issue a refund.
2. If the Company determines that the Target Event falls under the preceding article, the Company may, at its discretion, notify the ticket purchaser and issue a refund without notifying the ticket seller in advance.
3. When a refund is made by our company, the ticket seller shall, in accordance with our instructions, bear the sales fee set forth in the following article, as well as the refund fee and settlement fee and other fees related to the purchase of the ticket, as described below. Even if the ticket purchaser is deemed to have waived his/her right to a refund pursuant to Article 34, Paragraph 5, the ticket seller shall not be relieved from bearing the refund fee and settlement fee and other fees related to the purchase of the ticket, as described below, related to that ticket purchaser, and the entire amount remaining after such waiver (the amount that was to have been refunded to the ticket purchaser) shall belong to and be acquired by our company.
[Refund fee charged to us by the ticket seller]
800 yen per payment by ticket purchaser (consumption tax included)
(Example) If a ticket purchaser purchases 3 eligible tickets in one payment, the refund fee is 800 yen.
Article 41 (Handling of Sales Commission in Case of Cancellation of Target Event, etc.)
1. In cases where the method of making the ticket purchaser pay the amount equivalent to the sales commission has been adopted, and if the Company issues a refund to the ticket purchaser pursuant to the preceding article, the Company shall refund to the ticket purchaser the amount equivalent to the sales commission together with the ticket price, and such sales commission shall be borne by the ticket seller. Therefore, in such cases, the Company shall request the ticket seller to pay such sales commission together with the refund fee and settlement fee, etc., related to the ticket purchase, as set forth in the preceding article. Please note that even if the ticket purchaser is deemed to have waived the right to receive a refund pursuant to Article 34, Paragraph 5, the ticket seller shall not be exempt from bearing the sales commission for that ticket purchaser.
2. In cases where the ticket seller has borne the sales commission itself, and we issue a refund to the ticket purchaser pursuant to the preceding article, we will request the ticket seller to pay the sales commission in addition to the refund fee and payment fee and other fees related to the ticket purchase as set forth in the preceding article. Please note that even if the ticket purchaser is deemed to have waived the right to receive a refund pursuant to Article 34, Paragraph 5, the ticket seller will not be exempt from bearing the sales commission for that ticket purchaser.
Article 42 (Handling of personal information of ticket purchasers)
1. When a ticket seller receives personal information of the ticket purchaser and accompanying party from our company pursuant to Article 18 of these Terms and Conditions, and when a ticket seller acquires personal information of the ticket purchaser and accompanying party through the Service, the ticket seller must comply with the obligations of a personal information handling business entity set forth in the Personal Information Protection Act in regard to the handling of such information, regardless of whether or not the ticket seller is a personal information handling business entity under the said Act, and must ensure that the operator of the applicable event complies with said obligations.
2. When Ticket Sellers, etc. receive personal information of the Ticket Purchaser and accompanying persons from our company pursuant to Article 18, Paragraph 4 of these Terms and Conditions, the purpose of using the personal information of the Ticket Purchaser and accompanying persons provided thereto shall be limited to authentication in lieu of or in addition to the electronic authentication in cases where a system problem occurs, where the electronic ticket data is suspected to have been copied, Other where electronic authentication of the QR code attached to the electronic ticket data is otherwise difficult, and to authentication carried out independently by the Ticket Sellers, etc. by matching the personal information against identification documents, etc.
3. Ticket sellers, etc. have a fan club authentication function that compares the fan club member information entered by the ticket purchaser at the time of selling eligible tickets with the fan club member information held by ticket sellers, etc. to determine whether or not to sell eligible tickets. When using , you guarantee that the fan club member information you provide to us is lawfully obtained and provided lawfully with the consent of the fan club members.
Article 43 (Cessation of Publication)
If the Target Event falls under any of the following conditions, or if the Company determines that it does, the Company reserves the right to remove the Target Event from the Site and, at its discretion, to refund ticket purchasers. In such cases, Article 40 Paragraph 3 and Article 41 shall apply mutatis mutandis.
① If you violate the Terms of prohibitions, or when there is a violation to fear
② If you want to violate the other Terms and Conditions
③ If there is unclear description of the event information
If ④ event departs of is not possible, or are extremely difficult
⑤ case unsuitable as a target event of other this service
Article 44 (Ensuring an environment for electronic authentication of the QR code attached to the electronic ticket data at the time of entry)
1. The applicable tickets are electronic tickets. In order to complete the admission procedure at the time of the applicable event, a PC connected to the Internet or a compatible device with the dedicated application (free) of this service installed is required. Ticket sellers, etc. shall, at their own responsibility and expense, prepare an environment for electronic authentication of the QR code attached to the applicable ticket electronic data at the time of admission.
2. Ticket sellers, etc. shall, at their own responsibility and expense, electronically authenticate the QR code attached to the electronic ticket data at the time of entry, and any issues related to the inability of the ticket purchaser or accompanying person to enter shall be resolved between the ticket sellers, etc. or accompanying person and the ticket purchaser, except in cases where there are reasons attributable to our company.
Article 45 (Tax Payment)
Please Inquiries the tax authority having jurisdiction over your region regarding taxation on amounts earned by Ticket Sellers from the sale of Eligible Tickets.
Article 46 (Ticket sales by corporations)
If the ticket seller is a corporation, in addition to the acceptance of this agreement on the WEB, "Application Form" (corporate representative, or requires a signature and seal of the person with the agency. However, is residing in overseas and that person is also available at the sign.) There is a case of obtaining the submission.
Chapter 4 Supplementary Provisions
Article 47 (Contact Information)
Contact the Company relating to the service and this Agreement will be as follows. (However, as long as Japanese and English.)
LivePocket Inc.
E-mail:cs@livepocket.jp
Article 48 (Establishment and Revision)
The enactment Day and revision Day of this agreement are as follows.
Date of enactment 2013 April 10
Revision Date 2013 November 11
Revision Date 2014 May 14
Revision Date 2015 January 22,
Revision Date 2019 January 17
Revision Date September 18, 2019
Revision Date January 20, 2020
Revision Date July 1, 2020
Revision Date March 1, 2021
Revision Date June 14, 2021
Revision date July 13, 4th year of Reiwa
Date of revision: September 20, 2020
Date of revision October 20, 2020
Date of revision March 15, 2023
Date of revision June 12, 2023
Date of revision August 1, 2023
Revision date: January 25, 2020
Revision date: June 17, 2024
Revision date: June 28, 2024
