Business

ONDC: Why India’s Open Digital Bazaar Is Not Taking Off

Karan Kamble

Jul 18, 2025, 01:14 PM | Updated 01:45 PM IST


ONDC has lofty goals and is falling short. (Designed over the illustration by Toms Štāls on Unsplash).
  • ONDC is experiencing a rough ride trying to democratise e-commerce in India. The 'UPI of e-commerce' seems a long way away due to user glitches, falling numbers, and platform fatigue.
  • It is a compelling idea, even carries an air of nobility: wrest back control of digital commerce from the few who dominate it and return it to the masses.

    Led by the government, backed by various trusted public and private partners, and tried out by many who gravitated to its promise, the idea is seen as a potential successor in terms of impact to the Unified Payments Interface (UPI) in India’s digital infrastructure-building journey.

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    Karan Kamble writes on science and technology. He occasionally wears the hat of a video anchor for Swarajya's online video programmes.


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