Killswitch Joycon Connection
💬 Discussion / Opinion
Not sure if this is/will be common once everyone starts getting their orders, but here’s how my locking mechanism is with the grips on. Towards the end of the third clip, simply holding the switch with 1 hand made the connection a bit loose.
While normal use won’t lead to the joycons getting fully dislodged/losing connection to the console, it is definitely noticeable. I do wonder how prolonged usage of this will affect the connection in the far future.
In the last clip, I did not have the lip of the grip fully wrapped around the joycon, and this made the connection as solid as without the grips so this is probably how I’ll have the grips on the joycons, unless there is an issue with mine.
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Thanks for raising this.
Mechanically speaking, the inner lip of our Joy-Con Grips is coincident with (if not slightly thinner than) the air gap between the Joy-Cons and the center body of the NS2. That means the Grips don’t press the Joy-Cons any further out than their stock seating position.
Given that we genuinely haven’t experienced this (but also haven’t actively wrenched the Joy-Cons off the console in a folding motion), we checked with the engineering team. Here’s what they had to say:
Also worth noting: the added structure works in both directions. That same "air gap" on the stock console makes the Joy-Cons feel wobbly - like they're jiggling forward and backward when held in handheld mode (see: “My nintendo switch 2 wobbles at the joycon ports. Is this normal?” and “The joycons on the Switch 2 is very wobbly when connected.”)
Once that space is filled by the Grips, the entire system feels more rigid and cohesive. Structurally, it's a net positive for the feel under normal use. Of course, if you actively fold the Joy-Cons away from you, the leverage we described above comes into play.
To validate that the magnetic connection is not any weaker, try pulling the Joy-Cons straight off, parallel with the console. It'll feel just as tight as stock, albeit with a bit more grip due to the ergonomic handles.
Speaking really candidly, the reason this hasn't come up in our internal testing or from any independent critic reviewers is because it's not a motion anyone performs during actual console use. It's also no more or less likely to result in Joy-Con detachment when, for instance, picking up your console by one Joy-Con - because the Switch 2 is nowhere near heavy enough to generate the force required to detach the Joy-Con (and again - the force required hasn’t changed, only the position of the fulcrum).
Having just tested this a few times ourselves, to truly get the Joy-Cons to detach under this levered motion, it honestly feels like you're trying to snap them off. We can't imagine a real use case where someone would be doing that.
That said, if you still think something’s off with your unit, we’re happy to take a look. Just DM us your Order # and we'll walk you through a quick check.
I just got Killswitch today. Mine is NOT this loose at all. In fact, when i try to yank my Joycon off the tablet, the Killswitch grips slip off before my Joycon magnets get loose from the tablet (this is pulling is hard).
I’ve been trying to replicate your issue with no luck. Only closest thing I’ve been able to do is yank it so hard, the grip comes off the Joycon and hits the release button, but that is not under any sort of normal use at all.
Mine is the same way as yours. Absolutely no issues for me
I have no issue with the joy con grips, they’re perfect.
I do, however, have issues with the dock adapter. But I guess that’s a whole different thread.
Yea the dock adapter needs a fix.
Did you try bending, rather than yanking it straight? Maybe this is just a one-off defect...
Yea I did. Tried doing a bunch of angles, including the same angle the OP was doing.
Ok that's a relief. Hopefully OP just received a defective unit (I'm sure Dbrand will send them a new one), and that's all this is.
OP didn't put his on right lmao.
This my current assumption based on other users tests
I tried - absolutely no issues
This may have to do with tolerances on the joycons themselves I suspect? I really don't know though, just thinking out loud. In any case, suepr grateful for you taking the time to explain your experience.
That’s what I suspect as well. It’s an issue with their unit and not with the Killswitch case itself.
I don't have either one, the console or the case, but my first thought was that their console has a defect. They should see if they can test the case on a friends switch. Though it is also possible that the faulty magnets (if that is the issue) could affect a whole area's units as they're likely from similar batches.
I think with that extra leverage you have with the grip let's you do that easier then without
They should've kept the air gap with the case.
They mentioned that they have done that at the top
Update as I felt it was necessary with the number of posts coming in.
I started a ticket to support, and their response was that it shouldn’t be that extreme and that they were gonna investigate further if there was anything wrong with my particular unit.
They also asked if I had a caliper or something that could measure the millimeters of the lip and if I could send photos of my joycons/switch body without anything attached.
I had to borrow a caliper from a friend but I was able to send them the pictures, to which they have acknowledged they have received and will be investigating, will send another update once I receive a response from them!
I installed mine today, same issue. I'm so disappointed! When playing handled if I take my left hand off the joycon to scratch my nose for example the right one instantly pops off causing the Switch to fall. I'm going to email them tomorrow. Please let us know when you have an update!
The issue is the attempt to not use any adhesive to secure the joycon grip ( I know some is apparently included).
The built in gap is filled in with the lip required to wrap around the edges of the joycon. They would have to make a revision without the lip and require adhesive to keep it secure. This would allow for a small gap and it would be just as good as oem.
Yeah the lip is def the issue, since it leaves essentially no gap, not having the lip fully wrapped around the joycon, like in the last clip in the video, seems to be a temporary workaround. I hope others can comment on their cases to see how common this is.
They will all be the same.
Same magnet, same gap tolerance. This isn't a loose mechanical connection.
Mumba Blade and Mumba Titan. Thank me later. Known brand and case maker in the Nintendo Switch community for years
Pretty sure anyone getting the dbrand doesn’t want those cases
I'm test driving mumba blade rn. If it has killswitch's travel cover it'd be hard to beat, esp considering price.
Loss of kickstand and travel cover are the big things I'm missing.
The air gap is structurally important. I believe this is stated in Welcome Tour.
“In other words, if the edge of the Joy-Con 2 was flush with the console, the edges of each would form a lever that would facilitate the controllers folding over.”
https://www.howtogeek.com/i-bought-the-switch-2-paid-tutorial-and-its-full-of-interesting-discoveries/
u/robot036 ...?
Oh hell no. Dbrand please tell me this is uncommon. Spent $100 on this thing.
Seriously. Reading all sorts of fucked up fitment issues. Time to consider cancelling this overpriced garbage and buy something with far better fit and finish for much cheaper off Amazon that will arrive literally tomorrow.
To be fair, I’ve spoken to a few people on the sub saying that theirs functions fine.
Good to know
I have the Killswitch cases for my Steamdecks and my ROG Ally and Ally X. Hands down, the best cases I've owned. Fit and finish are top notch, durable and the travel case is perfection. Might be expensive but not over priced. Worth the money.
Lmao "overpriced garbage" should have never bought it in the first place.
For those ppl down voting I alreabkufht bought mine. I'm saying that person should have never bought it if they thought so lowly of dbrand.
Right? It wasn't "garbage" until someone learned that changing the mechanical properties of something results in the mechanical properties being changed.
Is it really that bad? Mine is still not sent though it's been paid already and I did preorder pretty fast.
It was expensive I hope I won't regret it, but I see more and more complains...
Mine was not like this
On mine at least it is, hoping that by posting this others can comment on their experience to see if this is widespread. Hopefully Dbrand sees this also so they can comment on if I just got a defective case or if my switch itself is defective lol.
I would not say it’s defective but the way manufacturing tolerances work some switch 2’s will have a worse fit with some kill switches. It comes down to if it’s a widespread issue that affects most people or if it just happens when the worst case of smallest possible joy con gap and widest possible Killswitch clip meet.
The disappointing part is they said they're not going to be available on release date due to double checking the tolerances and we see how it ends anyway, damn I can't even cancel my order now...
you can if you go the the dbrand website go to the bottom were it says contact us. One of the options is cancel order. You can put in your order number and they will cancel it
Do people even QC shit anymore?! I'ma be heated.
I wouldn't say the case is defective after looking at your full video or the switch 2 either. Sorry to say it but I think you just mabye are a bit too rough with your stuff/bored with just receiving your product and decided to bend it in ways no one else would ever inorder to achieve a worthy video to get likes/comments.
It was very enjoyable. But still no one ever will do their console like that ever. Other then you. And fear mongering doesn't help all the OCD ppl on the Internet you have caused to worry for no reason at all.
Edit: let me explain further, the fact that in your video you "lightly" seem to apply just your thumb only to the joycon and wiggle barely with the case off, only to apply your full thumb and grip the joycons with your palm as additional leverage for when the case is back on the system.. trying to allude to the fact your case is causing this when it's just you adding actual pressure to the joycons when you add the case simulating a problem that doesn't exist.
If you really think I care about likes or comments on my 8 year old account with this as my 3rd post then sure!
https://streamable.com/zwmdfj
I hope I exerted enough pressure here!
It's definitely bad considering what the price for this shit is.
OP doesn't need a case because they're going to snap this thing in half in a year regardless
That sucks. But let’s wait until we get some more cases in people’s hands before jumping to conclusions stating that the product is flawed. This may just be a defective item that dbrand will replace.
I’m getting mine later today. I can report back
Please update here
Installed. Everything works perfectly. The joycons connect and detach just as easily as before and do not do what OP is experiencing. The dock works as described. And most importantly - extremely comfortable.
Thank you for the report! My pre-order will remain!
I literally see 5 to 10 posts about flaws everyday and comments are always defending product. You are customers guys, not the ceo.
The case is to help protect from accidents, and stupid behavior. To not thoroughly test the product for as many use cases as possible is poor product development. Grabbing the console by its first touch point is just going to happen at some point, even with those that are super careful and protective of their devices. Even if you’re super careful with it, doesn’t mean everybody in your home will be.
I can see the pros and cons of the design that Nintendo and Dband respectively choose. The purpose of Nintendo putting an "air gap" was to reduce the fulcrum point. Dband filled in the gap because they are making a protective case.
For people that hold the switch 2 and apply uneven force to the controller and main tablet, the Dband case design could be a problem. It will be easier to accidentally detach due to the laws of physics.
I hope they send a fix version to all pre order like with every new product.
They better...
That’s why Nintendo designed the gap in between the joycons and the screen so to prevent any leverage from the casing being too close accidentally releasing them when pressure is applied.
fuckong no please.... better not be a common thing
That doesn't seem incredible...
Can i just sand it down then 😂
my dock died day 3, i was lucky to find a whole console at target a week later. I later connected my first dock, and herd a pop, smalled like something burned. that switch is on its way for a return, i hope they follow through, something makes me think i should have just taken it back to walmart and got a refund.
Hopefully this isn't widespread. None of the reviews I watched mentioned that, and it seems like too big of an issue to just not mention in a review.
A lot of the "reviews" were sponsored
Pretty much all were sponsored
Which reviews were sponsored? Not flaming, would just like to see them.
Which reviews weren’t sponsored? The first video up was some <100k subscriber guy who said he got it directly from them. Same with Sunbro Nation and others that went up
Ok, I should note, when people say "reviews" I figure they mean publications that wrote about it, not YouTube influencers.
Yup, and even the ones that weren't might've missed something like this. No big deal. If this is a widespread issue, they're gonna have to replace/refund.
The skates/wrist grips not fitting was the first warning sign of figment issues.
I wonder if sanding down a mm or so off of the sides of the screen case would fix this. Seems like the issue is that there’s no gap. Obviously this isn’t a great solution though and hopefully DBrand can send replacements
Yeah, this unfortunately will be an issue. Good catch.
This is why there is a slight gap on the nakid switch. If there was zero spacing (like on the killswitch ), the issue would also happen due to leverage created.
At least its in a case when it drops 🫠
Did you play welcome tour as well? 😀
No, I wish it was a pack in.
Ah they mention this exact design feature (the gap to prevent a pivot point).
Yikes. Don’t want to cancel my order, but if there’s a QC issue like this, will dbrand allow returns?
they might just send replacements, only time will tell
Not they “might,” they will if this issue is widespread. They have to fix it or they’ll be getting a mound of chargebacks lol
This isn’t a QC issue. There’s the video of how he’s lifting it up on the discord. Super unnatural. Who’s picking up their switch by the joy con only and swinging it around? That’s how it detached.
Makes sense! I’ll have to check it out. I’m not too worried about it anyways, figure they’ve done plenty of testing before clearing the design
That's not looking good...
Total user error, just saw another user forcefully try to remove like you did and his didn't budge.
Do you have a link to the video?
discord video
This video shows the OP swinging the switch around by the right joycon without the case which is why it didn’t detach. When he did it with the left side that had the case on, it came apart easily. His previous video of the right joycon with the case on also showed it coming off easily. Another user in the discord also posted a video of him swinging the switch around from the joycon with the connection staying firm without the case. The connection is weakened overall by the case because the gap is filled creating a fulcrum point. It may still take some force, but it’s significantly less force than when there was no case on.
worrysome
Can anyone else that got one, confirm this?
Oh fuck no
Are you kidding me?! Damn it.
I'm thinking about getting a cheap case off Amazon and waiting to see if DBrand does an updated version of the Killswitch like that did for the Steam Deck.
I got a mumba case and it works with the dock.. no issues, no mushy edge at the bottom, no loose joycons
Just ordered yesterday... Almost $100 CAD, gonna cancel unless someone else who got this can confirm if this happening to them.
I’m fucked. Mines already shipped. lol.
Same here I’m nervous as is already and these posts aren’t helping lol I haven’t even took my switch out the box yet just to keep it safe from scratches dust etc
Yep, for the price and supposed QC they did this is unacceptable. I’ve just sent a ticket to cancel hopefully it comes through.
The dock adapter, and possible issues related to it, caused me to cancel my pre order. That and it seemed the pressure to rush the launch might cause QC issues. I also don't like the fact that the joy cons won't fit into the nintendo grip included with the system when detached. I went with a dockable case that also releases joy cons with a hinge. Couldn't be happier. Best to use the dock as intended.
Where is the kill switch for the Lenovo Legion Go
Have you tried doing this same maneuver with the case off your S2? Wondering if it is an issue with your S2 from factory, or if the case is just improperly installed.
He posted a video on the discord along with another user. Without the case they were swinging the switch2 around by the joycon and the connection stayed firm.
Shouldnt dbrand try out during development stage? They seemingly always fails at their first launch of new product
Dbrand got rid of the gap between console and joy con so it works like a lever. That's the reason Nintendo has a tiny gap there.
I need to work out more to pull this off. Mine are locked without any space to move.
Canceled 3 times already until i read 4 people having the same issue im decided not getting one ended getting neogrip+ skin instrad 😭 really wanted one sad to say my OCD cant handle a wiggle
They address it pretty well in this post . Doesn't seem like it will be an issue for me
Just got mine. Left joy con is manageable - right joy con completely comes off if I pick it up with one hand. Deal breaker for me.
This could explain why previously, before the Killswitch, I could hold the console with one hand via a joycon, and why I am unable to do that after the Killswitch.
Holy shit a bunch of over reactors in this chat. This is one report and I see no other reports of this.
Someone else had to have gotten theirs. Please can more people post with theirs and testing this before we jump to massive conclusions?
I wouldn’t say these are overreactions based on the potential severity of this issue. It’s not a cheap case by any means, so people have certain expectations. With this as a potential design flaw, and the potential for faulty dock adapters, I feel like a lot of these reactions are valid.
This seems like it will be a widespread issue as without the case it takes significant force to pull the joycon off of the switch 2 without using the release button. The added leverage that is being created by the lip is not something that will be limited to a few cases. Yes there are certain allowable tolerance values during production, and maybe this user’s case has a slightly thicker lip, but if the production is as high quality as one would expect for the price point, then the lip is off by at most a few nanometers.
How will others be any different.
The magnets are identical on all of our units. Same with the gap purposely created by Nintendo to prevent this . All killswitches are created from the same molds and tolerances.
This entire sub is filled with over reactions and entitles cry babies dude.
The more I read the more I’m just laughing.
Normal people send an email and work with support. People here do that and then come here and bitch about it. At first you think maybe it’s to get their tickets to the front of the line because dbrand will do hook you up but then you realize it’s just because they are Karens.
Makes me sad that they got their cases first. What a waste. Not even playing their switch 2s... Just making bullshit videos fear mongering instead lol
Bro is 100$ down the drain if you received a overprice case oike that that 2 AAA game already
uh oh..I’m just gonna go full skin for now, and see how this turns out.
Yah I'd go with a skin if I were you TBH. Their skins are phenomenal.
Considering cancelling my order... Still hasn't shipped yet but this does NOT look good for an $80 case.
That looks awful
Wow wasn’t expecting that…
The meme possibilities with the name killswitch are excellent if this becomes a mainstream issue 😂
To think I almost finished my checkout this morning. Going to let them iron this out first. That sucks...
I feel like this would be uncommon among Killswitches because there is no way they DIDNT test the case on an actual Switch and NOT notice an issue like this. Maybe I am wrong, but I really feel like they must've tested the case before shipping them out.
there's a whole post talking about their testing process so yes lol they def did but defects can still happen
Oh sorry didn't see it I guess. I should have checked beforehand.
But that basically confirms that this is just a defect in some units no? If they didn't encounter this issue themselves
What a terrible response by Dbrand. Just blaming the user for their lack of testing and not catching a design flaw in their case. I kind of want to cancel my order now.
Jesus. I don't want to judge too quickly and I know generally Dbrand makes great stuff and will surely make this right - but I'm glad I didn't end up being an early adopter of this case.
Thanks for saving me $100. I am going to wait until someone finally gets a grip. Get it? grip. Ok to soon..
NEW POST FROM ANOTHER USER HAS CONFIRMED JOYCON 2 CONNECTION STILL STRONG. Neither post is directly indicative of any issues, just something to keep in mind!
tl;dr Treat the device like you paid $500 for it and you won't have any of these problems
Stop ripping the joycon off with a twisting motion there is no way the connection is any less secure when its seated
wow. I was going back and forth between this or the savage raven stand grip case…literally had the kill switch in my cart multiple times ready to click order. Ended up going with savage raven due to the case and front cover bundle being only $22 and told myself i’ll spend the $80+ on this case if i feel like I really need it after a few months. Glad I waited
I got the Savage Raven Stand Grip (no cover) just until the dbrand comes in. One issue I have with it is the cut by the game card slot isn’t great and I can’t open the card slot when it’s on.
Just make sure you check that on yours when you get it.
does the left do the same?
Yup, 0:22 is when I show the left as well, clips show me testing the right mainly cause that's my dominant hand lol.
Worrisome... so worrisome that I logged in to try to cancel my order but looks like I don't have the option. Fingers crossed that this is a fluke or dbrand makes it right
I got some hate when I said I am going to wait and see how this case goes when I got burnt by the steam deck case.
I am getting closer to pre-ordering the satisfye grip/ case combo.
Still thinking of getting a skin and the thumbstick grips though.
Is it possible to cancel a preorder if it hasn't shipped yet?
Yup. Just cancelled mine. Submit a ticket here: https://dbrand.com/contact
Thanks, just cancelled my order
So we're in the "It's a feature not a bug" stage already
Going to cancel mine thanks
I've seen enough issues to move away from the killswitch 2 for now. I will stick with the dockable MUMA or SUPCASE for the time being. I may reconsider down the road when they run a sale, but I've seen too many issues and negative posts to spend the $80 on a case.
Yeah just canceled my order. I don’t won’t my switch failing from height if I pick it up by the joycon because I have a protective case on it. Seems like dbrand should have left the air gap between the joycon and screen.
Yikes. Glad I didn't decide to order one.
Classic case of dbrand not testing the edge cases.
Sounds like this is gonna be my temporary grip until my satisfye grip ships.
Other brands have accomplished it. Are their solutions as sophisticated, not really, but the cases still provide full coverage, the air gap is intact, and the joy con are removable. SUPCASE/Mumba/i-Blason all have utilized the hinge mechanism, where the joy con enclosure wraps around the side of the joy con, and would pop back when you want to remove the joy con. The fit around the joy con feels good and secure with the SUPCASE Unicorn Beetle Pro. The trade off is that when you remove the joy con the ergonomic grip doesn’t come with it.
Dbrand could’ve considered a vertical band that wraps around the front of the joy con that helps secure the case while minimizing the lip over the edge, therefore preserving as much of the air gap as possible. Is it a valid solution, I don’t know because I’m not on their engineering team. I will say the answer the engineering team provided was insufficient. It amounted to the “it’s a feature not a bug. We promise”
Lol this thing is a piece of shit.
Dude. The switch 2 joy cons without the case are like this. When I play in hand held, I feel like I can break it in half. Disappointing.
Not to this level though. The joycons have some play in handheld, but not to the point where they would disconnect this easily. The added leverage the lip of the case is creating is allowing for this to happen to this degree
Yeah.. I’ve held the entire Switch up multiple times by just one of the joycons and never had a disconnect issue.
yea, im canceling my order, the problems ppl are having with the dock adapter, this, and I expect more problems to come.
I'll cancel and wait til they work out the kinks. I'm sure Dbrand is doing their best and will make things right for those who are having problems.
The hype and the rush, things like this are bound to happen. Already gambled buying a Switch 2 a week after launch lol
eta: I'm not tryna instill panic, I'm just in no rush to get a case for my switch and could use the money to spend on other things atm.
one person posted a dock issue and one person posted this. We're talking out of hundreds of thousands of units sold and a very small subset of people post here from that group. Seems arbitrary to start panicking.
These people getting them are also some of the first ones to receive them and we are already seeing issues, wait to the vast majority of people that pre ordered get them. I only see more and more having issues.
I'm sure you're right. I do hope everyone who got their killswitch case enjoys it and doesn't have any problems!
How did you cancel I don't see an option on my order to cancel?
You have to contact them directly. They don’t give you an option to cancel the order regardless of how it was purchased.
Submit a ticket: https://dbrand.com/contact
I'm waiting for the Switch 2 lite, I've rarely used my Switch in docked.
Spending an extra $80-100 for a case to fix the trash ergonomics of a $450 MSRP game console is completely F’ing mind numbing to me.
If it’s a case issue then that’s rough, but this seems like it’s a Switch issue.
This is definitely a dbrand case issue. I haven’t had any issues with the switch 2 itself, nor with any of the random cases I tried from Amazon.
It’s not a switch issue. They didn’t make the switch with this case in mind, it’s the other way around.
At first I was like whatever looks fine.
Then when you showed the front facing angle I was like holy F, that’s TERRIBLE
It looks like you have to force it to do this..
These posts are making me happy that I decided to wait. I'll give Nintendo a few years to build their game library and work out the bugs with the hardware.
He is using way more force with the Grip on than with it off.
Hey OP, I'm sure people have mentioned this, but I'm just gonna say it to be sure. Have you tested your case with another switch 2? Friends, family's, maybe you go buy a second one just to test with and then return it? Maybe there is a defect with the console and not the case, and the case just amplifies and makes the defect obvious? I know it's easier to accept that the smaller lesser known company with a cheaper product is the issue, but there is a possibility that the larger better known company with the more expensive product is the issue. Not saying you're wrong that dbrand is the issue, but wouldn't it be better to test it further? Especially since if the issue is the console, getting another Killswitch case wouldn't fix the issue, you would need a replacement console.
Edit to add: I don't have the console or the case, just trying to give a suggestion to hopefully help find the source of the problem. I know no one wants to hear they might have a defective console, but it's possible.
This post should be deleted.
No it should not. So many people pick up their OG switches, OLEDs, and now Switch 2s by the joycon. Dbrand may believe this to be an edge case, but Nintendo did not, hence the shift to a magnetic connection as a failsafe, and the air gap to ensure that only with significant force would a fulcrum point be created to cause detachment.
The magnetic connection isn't a failsafe, it's the only thing that holds the joycon to the controller.
Just because it’s the way it connects to the console doesn’t mean it can’t double as a failsafe. They moved away from the rails because people would snap the rails off inside their og or OLED switches. They went magnetic to not only create a strong connection, but in the chance of significant force being applied it would “fail safely” by disconnecting without damaging either entity, hence failsafe.
I feel sorry for the engineers, they had hope in humanity.
video of supposed failure The guy is swinging it so unnaturally. Who’s picking up their switch like that? This is a non issue
You are wrong tho if doing this without the case doesn’t cause the joycons to fall off and only happens when the case is installed then the case is the issue…
This is an issue. Nintendo realized that many users grab the switch/OLED by the joycon and that it wasn’t an edge case like dbrand believes. To protect the joycon and switch2 from damage they switched to a magnetic connection. The intentional air gap ensures that a significant amount of force would need to be applied for a fulcrum point to be made between the joycon and the main part of the console. The case now fills the gap allowing for the fulcrum point to be created with significantly less force allowing the opportunity for detachment. If you look at the videos OP put on the discord, with the case the joycon would detach repeatedly. Without the case the joycon remained connected. Another user posted a video right after of swinging his switch2 around by the joycon (without the case) and the connection stayed firm.
Yeahhhhh this might actually be enough to make me cancel...
Am I misunderstand this or will it only really happen when lifting up a facedown console by the joycon or pushing the joycon into the switch both of which are kinda weird situations. Like when you hold it normally or lift a switch that is face up or standing the force will twist towards the front which still has the intended gap. Seems like an annoying but unavoidable compromise to me.
If you were to pick it up from flat using the joycons and it experienced any force, heck maybe even too much momentum when picking it it would disconnected from the system and fall.
And since the grips are big you're not expected to support the back of the screen as well when playing (since you'll be holding it by the grips only). This means the screen will solely rely on the magnets and may risk detaching.
There won't be an issue when holding it with both hands.
The lateral force to remove the joycons would be identical to not having the case on. It's the slight bending of the joycon ( such as holding only one joycon as you take it out of a backpack ) could cause it to separate much easier.
I stand corrected that makes much more sense. Holding it with both hands would mean you're not bending it in any way.
Following this post for future updates and curious about dbrand’s response… preordered with reservation code and now I’m a bit worried.
Ohh d-brand I really wanted one, but kind of want to wait for a revision till that issue is fixed now.
Why didn’t reviews cover this? Wtf
Because almost every review out there has been sponsored.
With this I decided to just order NeoGrip with the case. I'm in the UK, so I can get it on Amazon next day delivery.
Screw that.
Don’t rush my order. Fix that first then send mine. Thanks in advance.
We need more feedback from killswitch owners. This is like a worst case scenario!
Mine is currently on route.. if this is true. I'm going to be highly dissatisfied.
Does anyone know what is the best way to cancel an order?
You have to submit a ticket through the contact us page.
https://dbrand.com/contact
Can’t you do the same thing with the Killswitch off?
Not nearly this easily.
With significantly more difficulty
Damn. Hopefully not a widespread issue. Personally I wish they just made it a unibody design. Because if this ends up being a bust I’ll return and get the Satisfye grip which doesn’t let you detach joycons anyway.
What happened to the QC they were doing that prevented shipping for release???
Failswitch
Oof. Sorry OP 😔
Arrgg might cancel mine
No such problems with mine - Just got it today
I cancelled my order and pre-ordered the zengrip 2
I'm glad I waited for the first batch to go out before buying into one... hopefully they get it sorted and there is a revision that eliminates this risk.
This is concerning. Going to see if I can cancel this. 5-10 business day response to requests lol odds are they’ll mark it as shipped and then conveniently reply to my request an hour later.
Edit: took less than 15 mins after submitting for a cancellation confirmation of refund. Thanks. Will keep an eye out for a v2. Really wanted this tbh
Apparently OP is only having this issue, everyone else's Killswitch does not have this issue.
Looks like OP's Killswitch is a bit defective 😭
Glad I saw this!! Not ordering now
i don't think this has anything to do with the grip, ive seen videos of people pulling them off without the button and there's something about the gap in the joycons on that welcome tour, i briefly saw it posted on a Nintendo post but since i didn't purchase welcome tour.
So without the case, while possible, it takes significant effort to remove the joycon without pressing the release button. Nintendo realized that many users grab the switch/OLED by the joycon and that it wasn’t an edge case like dbrand believes. To protect the joycon and switch2 from damage they switched to a magnetic connection. The intentional air gap ensures that a significant amount of force would need to be applied for a fulcrum point to be made between the joycon and the main part of the console. The case now fills the gap allowing for the fulcrum point to be created with significantly less force allowing the opportunity for detachment. If you look at the videos OP put on the discord, with the case the joycon would detach repeatedly. Without the case the joycon remained connected. Another user posted a video right after of swinging his switch2 around by the joycon (without the case) and the connection stayed firm.
Wow thanks for saving me a hassle. Don't want to risk anything like that.
I see you answered that text message😭
I thought you had to press the release button to remove the joycons. Can you bend them this way without the killswitch on and remove them without pressing the release?