High quality voices from TTS enhance customer self-service, increasing automation and reducing workload for call center agents. By vocalizing dynamic content, you can further automate customer service calls. There’s no need to record responses in a studio, because the TTS will vocalize all dialogs automatically, saving you time and money.
High quality voices with TTS capture customers’ attention and greet them with personalized, natural conversation. This provides an intuitive experience, much like speaking to a live human. Customers can speak to a single voice they know and trust—fluent in their language—across multiple contact points, solidifying their trust and relationship with your business.
Text-to-speech provides high quality voices to Internet of Things devices, dramatically changing the way humans interact with machines. These devices improve user quality of life, such as mobile virtual assistants, GPS navigation and more. TTS is also essential to those with disabilities or special needs. The technology reads out text from everyday devices and interfaces for better accessibility (such as screen readers for the visually impaired). Its application extends further into the educational sector, helping to improve students’ understanding of pronunciation, reading and language skills.