1. Are regular audits/risk assessments conducted to identify hazards, evaluate who may be harmed and implement control measures to reduce risks and prevent accidents or illness? *

2. Is there a documented Emergency Plan to deal with a fire, power failure, security/terror incidents, inclement weather, natural disasters and customer-related accidents? *

If 'No', please explain how you would deal with these situations:

3. Does the documented Emergency Plan deal with how guests and staff with reduced mobility, learning difficulties, disabilities and/or other accessibility needs are cared for in an emergency, including fire evacuation procedures?

If 'No', please explain how you would care for these people in an emergency:

4. Do all staff receive emergency response/evacuation/incident management training including how to report and escalate potential incidents? *

If 'No', please explain how you would respond to an emergency or the need to evacuate the building/s, e.g. in the event of a fire:

5. Is there at least one (1) staff member on duty 24 hours a day at the property to assist guests in the event of an emergency? *

6. Are staff members trained in first aid and is there at least one (1) staff member trained in first aid on site at all times? *

If 'No', please explain your staff first aid training provision: