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Our services are provided within the region and laws of Japan.

Our services are provided within the region and laws of Japan and we provide translations for your convenience.
The Japanese version of our websites and applications, in which include Rakuten Membership Rules, Privacy Policy or other terms and conditions, is the definitive version , unless otherwise indicated.
If there are any discrepancies, the Japanese version shall prevail.
We do not guarantee that we always provide translation.
The Japanese versions of all terms and conditions, policies, and other notices are the definitive versions. Any dispute related to the terms and conditions, policies, or other notices will be under the jurisdiction of Japanese law, regardless of any conflicting laws or principles.
Certain features or messages (including customer services) may not be available in the selected language.

Rakuten Drive Get 50GB of free Cloud Storage with Rakuten Mobile! Perfect for backing up important data and freeing up space on your smartphone!

Rakuten Drive is a Cloud Storage service that allows you to easily save photos and videos from your smartphone.
If you sign up for Rakuten Mobile, you can use up to 50GB of data free of charge, forever.

* Applies to subscribers of Rakuten SAIKYO Plan or Rakuten SAIKYO Plan (Data Type).
*If you sign up for Rakuten Mobile without using a Rakuten ID, you will not be able to use the special services available to Rakuten member. Visit our website for details.
* Separate communication fees will be incurred when using this service.
There is a limit to storage capacity.
*Services may be discontinued or changed without notice.

Have you ever experienced this?

  • My important data is gone.

    Important data, such as photos and videos saved on my smartphone, accidentally got deleted...

  • Not enough free space

    My smartphone is running low on storage space, and I can't save any more photos or videos...

With Rakuten Drive!

  • 50GB up to “forever” free!
    Large capacity ensures reliable backups.

    If you're a Rakuten Mobile subscriber, you can enjoy up to 50GB of data “always” for free!

    If it’s a photo,
    About 17,000 images (3MB per image)
    With videos,
    About 170 hours (5MB/min)

*We may suspend or change the service without prior notice.
*Available to subscribers of Rakuten SAIKYO Plan or Rakuten SAIKYO Plan (Data Type).
*If you need more capacity, you can also use plans with 100GB or more (from 220 yen/mo. incl. tax). Learn More

  • Easily save photos and videos on your smartphone.

    It also has a feature that automatically syncs (uploads) data from your smartphone to Rakuten Drive, allowing for effortless saving.

    *Some restrictions apply, such as supported OS. View specifications

  • Top-notch security!

    All data is securely stored on server infrastructure based in Japan.
    We have also obtained certification for "ISO/IEC 27001" and "ISO/IEC 27017", international standards for information security management systems.

    *Used only in Japan, and stored on domestic servers.

How to use Rakuten Drive

How you use Rakuten Mobile may vary depending on your contract status.

*This facility is not available to guests under the age of 14.

  1. 1. Apply for Rakuten Mobile.

  2. 2. Download the Rakuten Drive app.

    Get it on Google Play
    A QR code for accessing the Google Play download page.
    Download on the App Store
    QR code for accessing the App Store download page.
  3. 3. Sign in with your Rakuten ID.

    Please Sign in with the same Rakuten ID used for your Rakuten Mobile contract.

    *If you are unable to Sign in, please check "What should I do if I can't Sign in to "my Rakuten Mobile" app?"
    *If you sign up for Rakuten Mobile without using a Rakuten ID, you will not be able to use the special services available to Rakuten member. Visit our website for details.

  4. 4. Start using!

    *After the activation of your Rakuten Mobile line, please note that it may take up to 24 hours before you can start using the service.

Notes

\​ ​For Those Who Want to Make More Use of It​ ​/ Information on Large-Capacity Plans

For those who want to make more use of Rakuten Drive, we also offer paid plans with over 100GB of storage (from 220 yen/mo. incl. tax).
New subscribers to a paid plan can enjoy a 30-day free trial.

Rakuten Drive 100GB
¥220 (incl. tax) / month
Rakuten Drive 200GB
¥374 (incl. tax) / month
Rakuten Drive Unlimited *
¥1,100 incl. tax / month

*For the "Rakuten Drive Unlimited" plan, we will impose restrictions on the browser version's data upload function for customers whose data upload capacity reaches 1TB. However, the app version's data upload function will remain unlimited, regardless of data usage (effective September 24, 2024).

Specifications

Supported OS
iOS (App)
iOS 13 or later

Android (App)
Android 6 or later
Rakuten SAIKYO Plan

※Product and additional option fees are billed separately. *1 Unlimited calling is available through Rakuten Link. Some numbers excluded. *2 Speed may be restricted due to fair service provision or network environment.​ *3 Points are rewarded as time-limited points after conditions are met, around two months later. *4 Some numbers excluded. Domestic calls only. Conditions apply to each service. *5 Some numbers excluded. ¥22/30s without Rakuten Link app.​ *6 Excludes call charges and related fees. Speeds are capped at 128 kbps after 2GB.Coverage areas and conditions are subject to change. *7 The maximum monthly point earning is 2,000 as time-limited points. Click here for more details on SPU.*8 Use of this service incurs separate communication charges. While designed to provide high reliability and security, it does not guarantee complete or indefinite data protection. *9 Campaigns may be subject to change or termination without prior notice. Other conditions apply. Click here for more details. 

Related Services

Recommended
Option Services

※1 The first month free applies to the initial application for unlimited calls. Conditions apply. There is a daily limit on SMS sending. Please check the usage precautions.

※2 Wi-Fi connection is required.

※3 For new Rakuten Mobile users: Apply for Rakuten Turbo for the first time. Term Limited Points will be awarded around the end of the second month after the month in which usage of both Rakuten Turbo and Rakuten SAIKYO Plan is confirmed. Points are valid for 6 months from the date of award.

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