UNLUCID.AI

Privacy Policy

Last updated: May 20, 2025

Introduction

At unlucid.ai ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

By accessing or using the Service, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Service.

Information We Collect

Personal Information

When you register for an account, we collect information provided through Google Sign-In, which may include:

  • Email address
  • Name
  • Profile picture

Device and Analytics Information

We automatically collect certain information about your device and how you interact with our Service, including:

  • Device type and operating system
  • Browser type and settings
  • IP address
  • Time and date of access
  • Pages visited and features used

Payment Information

When you purchase gem packages, payment information is collected by our third-party payment processors (credit/debit card processors, Telegram, or cryptocurrency payment processors). We do not directly collect your payment card details.

How We Use and Share Your Information

Use of Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and manage your account
  • Respond to your comments and questions
  • Monitor and analyze usage patterns and trends
  • Protect the security and integrity of the Service
  • Comply with legal obligations

Marketing Communications

We may send you promotional emails about new features, offers, or other information we think may interest you. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in the emails.

Information Sharing

We may share your information with:

  • Third-party service providers who help us operate our business (such as payment processors and authentication services)
  • Legal authorities when required by law, legal process, or to protect our rights or the rights of others
  • A successor entity in the event of a merger, acquisition, or corporate reorganization

No Sale of Personal Information

We do not sell your personal information to third parties.

Data Storage and Security

Content Processing

Content that you upload for processing (images, videos) is stored temporarily in cloud storage for up to 7 days after processing. This temporary storage allows us to provide you with a better user experience and access to your recently processed content. After this period, the content is automatically deleted from our storage systems.

Browser Storage

Content may be stored on your device using browser storage technologies to allow you to view your creations. This data is stored locally on your device, not on our servers.

Account Information

When you choose to delete your account through the website interface, your account is first deactivated. Deactivated accounts are then permanently deleted during our regular account deletion processes. If you require immediate deletion of your account information, you may contact us directly at unlucidai@gmail.com.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights and Choices

Access and Control

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to certain exceptions)
  • Object to certain uses of your information
  • Withdraw consent where applicable

Exercising Your Rights

To exercise these rights, please contact us at unlucidai@gmail.com. We may need to verify your identity before responding to your request.

Browser Storage Management

You can clear locally stored content at any time through:

  • The website interface
  • Your browser's settings for clearing site data

Additional Information

Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Policy. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of the changes.

Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at unlucidai@gmail.com.

We process your personal information based on:

  • Your consent
  • The necessity to perform our contract with you
  • Our legitimate interests in providing and improving the Service
  • Compliance with our legal obligations

This Privacy Policy is designed to provide clear information about our data practices while respecting your privacy rights under applicable law.