- Account Management
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This article provides the list of entities OneTrust uses as Subprocessors. The Subprocessors listed below apply to OneTrust’s services. Please refer to the EQS Subprocessor List for information related to Convercent Subprocessors.
For more information about Subprocessors' control, see OneTrust Subprocessor Controls Whitepaper.
Core ServicesCopy Link
|
Third-Party Entity |
Purpose |
Corporate Location |
Hosting Location |
Contacts |
Applicable Services* |
|---|---|---|---|---|---|
|
Microsoft Corporation |
Azure Hosting Services |
One Microsoft Way, Redmond, WA 98052-6399, U.S.A. |
As specified in the agreement between Customer and OneTrust |
Microsoft EU Data Protection Officer, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland +353 (1) 706-3117 |
|
|
Amazon Web Services, Inc. |
Hosting and Infrastructure |
410 Terry Avenue North, Seattle, WA 98109-5210, U.S.A. |
As specified in the agreement between Customer and OneTrust |
Amazon Web Services EMEA SARL, Data Protection Officer aws-EU-privacy@amazon.com |
|
|
Confluent Inc. |
Data streaming and messaging platform |
899 W. Evelyn Ave., Mountain View, CA 94041, U.S.A. |
Azure data center as specified in the agreement between Customer and OneTrust |
privacy@confluent.io |
|
|
Databricks, Inc. |
Data processing and analytics platform |
160 Spear St 15th floor, San Francisco, CA 94105, U.S.A. |
As specified in the agreement between Customer and OneTrust |
Databricks privacy team privacy@databricks.com |
|
|
Cloudflare, Inc. |
Content Delivery Network (“CDN”) and DDoS Protection |
101 Townsend Street, San Francisco, CA 94107 U.S.A. |
United States* European Union* for Customers using Cloudflare Localization Services * Hosting location for Customer-generated Cloudflare logs |
Emily Hancock, Data Protection Officer Cloudflare, Inc. 101 Townsend Street San Francisco, California 94107, legal@cloudflare.com |
|
Additional ServicesCopy Link
|
Third-Party Entity |
Purpose |
Corporate Location |
Hosting Location |
Contacts |
Applicable Services* |
|---|---|---|---|---|---|
|
Salesforce, Inc. |
Product Feedback, and Support |
415 Mission Street, 3rd Floor, San Francisco, CA 94105, U.S.A. |
United States |
Lindsey Finch EVP, Global Privacy Salesforce Salesforce Tower, 415 Mission St. San Francisco, California 94105, privacy@salesforce.com |
|
|
Twilio, Inc. |
SendGrid services Voice, E-mail, and SMS services |
375 Beale Street Suite 300 San Francisco, CA 94105, U.S.A. |
United States |
Twilio Privacy Team, privacy@twilio.com |
|
|
Gainsight, Inc. |
Product Feedback and customer Success |
350 Bay Street Suite 100, San Francisco, CA 94133, U.S.A. |
European Union |
Dave Swarthout, Head of Legal (Data Protection Officer), privacy@gainsight.com |
|
|
Elasticsearch, Inc. |
Documentation Search Engine |
800 West El Camino Real, Suite 350, Mountain View, CA 94040, U.S.A. |
Azure data center closest to Customer’s environment location as specified in the agreement between Customer and OneTrust |
Legal Department, legal@elastic.com Elasticsearch Privacy Team, privacy@elastic.com Elasticsearch Data Protection Officer, dpo@elastic.com |
|
|
Microsoft Corporation |
Web Application Open Platform Interface (WOPI) -Document Online Editing |
One Microsoft Way, Redmond, WA 98052-6399, U.S.A. |
Azure data center closest to Customer’s environment location as specified in the agreement between Customer and OneTrust |
Microsoft EU Data Protection Officer One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland +353 (1) 706-3117 |
|
|
Pendo.io, Inc. |
End User Behavior Analysis |
150 Fayetteville Street, Suite 1400, Raleigh, NC 27601, U.S.A. |
United States |
Data Privacy Office, gdpr@pendo.io |
|
AffiliatesCopy Link
Based on your location and the services you purchase, OneTrust may also use one or more of the following Affiliates as Subprocessors.
|
Affiliate Entity |
Purpose |
Corporate Location |
|---|---|---|
|
OneTrust LLC |
Implementation, maintenance, support and other related services |
505 North Angier Avenue NE, Suite 9000, Atlanta, GA 30308, U.S.A. |
|
OT Technology Inc. |
Implementation, maintenance, support and other related services |
505 North Angier Avenue NE, Suite 9000, Atlanta, GA 30308, U.S.A. |
|
OneTrust Technology Limited |
Implementation, maintenance, support and other related services |
82 St. John Street, London, England, EC1M 4JN |
|
OT Technology Spain S.L.U. |
Implementation, maintenance, support and other related services |
Plaza Ruiz Picasso 11, 3rd floor, 28020 Madrid, Spain |
|
OT (Australia) Privacy Ltd |
Implementation, maintenance, support and other related services |
Level 3, 162 Collins St, Melbourne VIC 3000 |
|
OT Privacy Software Pvt Ltd. |
Maintenance and Support |
Godrej Centre Indiranagar, Building No 1-15, 3rd Floor, Old Madras Road, Old Baiyyappanahalli, Indrinagar, Bangaluru 560038 |
|
OneTrust Canada Inc. |
Implementation, maintenance, support and other related services |
724 11th Ave. Ste. 200, Calgary, Alberta T2R OE4, Canada |
|
OneTrust Germany GmbH |
Implementation, maintenance, support and other related services |
Friedenstraße 22B, 2.Stock Munich 81671 Germany |
|
OneTrust Singapore PTE Limited |
Implementation, maintenance, support and other related services |
9 Straits View #06-07, Marina One West Tower, Singapore 018937 |
|
OneTrust SAS |
Implementation, maintenance, support and other related services |
1 rue Favart, 75002 Paris, France |
|
OneTrust Netherlands B.V. |
Implementation, maintenance, support and other related services |
HOFF c/o OneTrust, Strawinskylaan 357, 1077 XX, Amsterdam, The Netherlands |
Things to KnowCopy Link
* Please note the following changes to our solution names:
-
The Privacy and Data Governance Cloud now includes:
-
Consent & Preferences
-
Privacy Automation
-
Data & AI Governance
-
-
The GRC and Security Assurance Cloud, Policy Management (GRC) Services and Tugboat Services now fall under:
-
Tech Risk & Compliance
-
-
The GRC and Security Assurance Cloud is now covered under:
-
Third-Party Management
-
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This article provides the list of entities OneTrust uses as Subprocessors. The Subprocessors listed below apply to OneTrust’s services. Please refer to the
Mar 24, 2025- Article
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