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System Frameworks & Compatibility

List of Subprocessors
24 Mar, 2025 . Article

This article provides the list of entities OneTrust uses as Subprocessors. The Subprocessors listed below apply to OneTrust’s services. Please refer to the EQS Subprocessor List for information related to Convercent Subprocessors.

For more information about Subprocessors' control, see OneTrust Subprocessor Controls Whitepaper.

Core ServicesCopy Link

Third-Party Entity

Purpose

Corporate Location

Hosting Location

Contacts

Applicable Services*

Microsoft Corporation

Azure Hosting Services

One Microsoft Way, Redmond, WA 98052-6399, U.S.A.

As specified in the agreement between Customer and OneTrust

Microsoft EU Data Protection Officer, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland +353 (1) 706-3117

  • Consent & Preferences

  • Privacy Automation

  • Data & AI Governance

  • Tech Risk & Compliance

  • Third-Party Management

Amazon Web Services, Inc.

Hosting and Infrastructure

410 Terry Avenue North, Seattle, WA 98109-5210, U.S.A.

As specified in the agreement between Customer and OneTrust

Amazon Web Services EMEA SARL, Data Protection Officer aws-EU-privacy@amazon.com

  • Tech Risk & Compliance

Confluent Inc.

Data streaming and messaging platform

899 W. Evelyn Ave., Mountain View, CA 94041, U.S.A.

Azure data center as specified in the agreement between Customer and OneTrust

privacy@confluent.io

  • Consent & Preferences

  • Privacy Automation

  • Data & AI Governance

  • Tech Risk & Compliance

  • Third-Party Management

Databricks, Inc.

Data processing and analytics platform

160 Spear St 15th floor, San Francisco, CA 94105, U.S.A.

As specified in the agreement between Customer and OneTrust

Databricks privacy team privacy@databricks.com

  • Consent & Preferences

  • Privacy Automation

  • Data & AI Governance

  • Tech Risk & Compliance

  • Third-Party Management

Cloudflare, Inc.

Content Delivery Network (“CDN”) and DDoS Protection

101 Townsend Street, San Francisco, CA 94107 U.S.A.

United States*

European Union* for Customers using Cloudflare Localization Services

* Hosting location for Customer-generated Cloudflare logs

Emily Hancock, Data Protection Officer Cloudflare, Inc. 101 Townsend Street San Francisco, California 94107, legal@cloudflare.com

  • Consent & Preferences

  • Privacy Automation

  • Data & AI Governance

  • Tech Risk & Compliance

  • Third-Party Management

 

Additional ServicesCopy Link

Third-Party Entity

Purpose

Corporate Location

Hosting Location

Contacts

Applicable Services*

Salesforce, Inc.

Product Feedback, and Support

415 Mission Street, 3rd Floor, San Francisco, CA 94105, U.S.A.

United States

Lindsey Finch EVP, Global Privacy Salesforce Salesforce Tower, 415 Mission St. San Francisco, California 94105, privacy@salesforce.com

  • Consent & Preferences

  • Privacy Automation

  • Data & AI Governance

  • Tech Risk & Compliance

  • Third-Party Management

Twilio, Inc.

SendGrid services Voice, E-mail, and SMS services

375 Beale Street Suite 300 San Francisco, CA 94105, U.S.A.

United States

Twilio Privacy Team, privacy@twilio.com

  • Consent & Preferences

  • Privacy Automation

  • Data & AI Governance

  • Tech Risk & Compliance

  • Third-Party Management

Gainsight, Inc.

Product Feedback and customer Success

350 Bay Street Suite 100, San Francisco, CA 94133, U.S.A.

European Union

Dave Swarthout, Head of Legal (Data Protection Officer), privacy@gainsight.com

  • Consent & Preferences

  • Privacy Automation

  • Data & AI Governance

  • Tech Risk & Compliance

  • Third-Party Management

Elasticsearch, Inc.

Documentation Search Engine

800 West El Camino Real, Suite 350, Mountain View, CA 94040, U.S.A.

Azure data center closest to Customer’s environment location as specified in the agreement between Customer and OneTrust

Legal Department, legal@elastic.com Elasticsearch Privacy Team, privacy@elastic.com Elasticsearch Data Protection Officer, dpo@elastic.com

  • Consent & Preferences

  • Privacy Automation

  • Data & AI Governance

  • Tech Risk & Compliance

  • Third-Party Management

Microsoft Corporation

Web Application Open Platform Interface (WOPI) -Document Online Editing

One Microsoft Way, Redmond, WA 98052-6399, U.S.A.

Azure data center closest to Customer’s environment location as specified in the agreement between Customer and OneTrust

Microsoft EU Data Protection Officer One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland +353 (1) 706-3117

  • Tech Risk & Compliance

Pendo.io, Inc.

End User Behavior Analysis

150 Fayetteville Street, Suite 1400, Raleigh, NC 27601, U.S.A.

United States

Data Privacy Office, gdpr@pendo.io

  • Consent & Preferences

  • Privacy Automation

  • Data & AI Governance

  • Tech Risk & Compliance

  • Third-Party Management

 

AffiliatesCopy Link

Based on your location and the services you purchase, OneTrust may also use one or more of the following Affiliates as Subprocessors.

Affiliate Entity

Purpose

Corporate Location

OneTrust LLC

Implementation, maintenance, support and other related services

505 North Angier Avenue NE, Suite 9000, Atlanta, GA 30308, U.S.A.

OT Technology Inc.

Implementation, maintenance, support and other related services

505 North Angier Avenue NE, Suite 9000, Atlanta, GA 30308, U.S.A.

OneTrust Technology Limited

Implementation, maintenance, support and other related services

82 St. John Street, London, England, EC1M 4JN

OT Technology Spain S.L.U.

Implementation, maintenance, support and other related services

Plaza Ruiz Picasso 11, 3rd floor, 28020 Madrid, Spain

OT (Australia) Privacy Ltd

Implementation, maintenance, support and other related services

Level 3, 162 Collins St, Melbourne VIC 3000

OT Privacy Software Pvt Ltd.

Maintenance and Support

Godrej Centre Indiranagar, Building No 1-15, 3rd Floor, Old Madras Road, Old Baiyyappanahalli, Indrinagar, Bangaluru 560038

OneTrust Canada Inc.

Implementation, maintenance, support and other related services

724 11th Ave. Ste. 200, Calgary, Alberta T2R OE4, Canada

OneTrust Germany GmbH

Implementation, maintenance, support and other related services

Friedenstraße 22B, 2.Stock Munich 81671 Germany

OneTrust Singapore PTE Limited

Implementation, maintenance, support and other related services

9 Straits View #06-07, Marina One West Tower, Singapore 018937

OneTrust SAS

Implementation, maintenance, support and other related services

1 rue Favart, 75002 Paris, France

OneTrust Netherlands B.V.

Implementation, maintenance, support and other related services

HOFF c/o OneTrust, Strawinskylaan 357, 1077 XX, Amsterdam, The Netherlands

 

Things to KnowCopy Link

* Please note the following changes to our solution names:

  • The Privacy and Data Governance Cloud now includes:

    • Consent & Preferences

    • Privacy Automation

    • Data & AI Governance

  • The GRC and Security Assurance Cloud, Policy Management (GRC) Services and Tugboat Services now fall under:

    • Tech Risk & Compliance

  • The GRC and Security Assurance Cloud is now covered under:

    • Third-Party Management

 
 

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