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Patents
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Item Recognition
Issued AU 2019201132
A computer-implemented method including receiving device identification information and images. Using the account data and image recognition on a set of one or more items, identify a second item that is different but has an attribute value that is the same.
Other inventorsSee patent -
Video-Integrated User Interfaces
Issued US 15/222,141
A system that generates a dynamic user interface and video. This can be applied to a self-install process for telecommunication customers, where the troubleshooting experience impacts key customer service KPIs, such as decreasing field technician requests and call incident volume.
Other inventorsSee patent -
Interactions Platform
Issued US 62/619,279
This specification describes systems and methods that include a retail interaction platform (RIP) that integrates data from multiple devices, such as Internet of Things (IoT) devices, and sensors. The RIP system can collect and analyze data relating to in-store interactive behavior of a customer.
Other inventorsSee patent
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