San Francisco, California, United States
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Experience & Education

  • Accenture

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Patents

  • Item Recognition

    Issued AU 2019201132

    A computer-implemented method including receiving device identification information and images. Using the account data and image recognition on a set of one or more items, identify a second item that is different but has an attribute value that is the same.

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  • Video-Integrated User Interfaces

    Issued US 15/222,141

    A system that generates a dynamic user interface and video. This can be applied to a self-install process for telecommunication customers, where the troubleshooting experience impacts key customer service KPIs, such as decreasing field technician requests and call incident volume.

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  • Interactions Platform

    Issued US 62/619,279

    This specification describes systems and methods that include a retail interaction platform (RIP) that integrates data from multiple devices, such as Internet of Things (IoT) devices, and sensors. The RIP system can collect and analyze data relating to in-store interactive behavior of a customer.

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  • Personalized Visual Object Recognition

    Filed US 15/343,424

    A system that uses visual object recognition to detect items depicted in an image. For example, the system may determine an identity of a person and obtain data from his/her social network profile to recommended an item.

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