Skip to content

System update breaks bluetooth, wifi and audio drivers (linux-modules-6.9.3-76060903-generic) #3376

New issue
New issue
Open
Open
System update breaks bluetooth, wifi and audio drivers (linux-modules-6.9.3-76060903-generic)#3376
@rbakker-bscglobal

Description

@rbakker-bscglobal
rbakker-bscglobal
opened on Sep 26, 2024

Distribution (run cat /etc/os-release):

NOTE: I have updated the contents of this file for compatibility with Microsoft InTune. Please advise if this file is informational only, or could affect the update process.

NAME="Ubuntu"
VERSION="22.04 LTS (Jammy Jellyfish)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 22.04 LTS"
VERSION_ID="22.04"
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
VERSION_CODENAME=jammy
UBUNTU_CODENAME=jammy
LOGO=ubuntu-logo 
#NAME="Pop!_OS"
#VERSION="22.04 LTS"
#ID=pop
#ID_LIKE="ubuntu debian"
#PRETTY_NAME="Pop!_OS 22.04 LTS"
#VERSION_ID="22.04"
#HOME_URL="https://pop.system76.com"
#SUPPORT_URL="https://support.system76.com"
#BUG_REPORT_URL="https://github.com/pop-os/pop/issues"
#PRIVACY_POLICY_URL="https://system76.com/privacy"
#VERSION_CODENAME=jammy
#UBUNTU_CODENAME=jammy
#LOGO=distributor-logo-pop-os

Related Application and/or Package Version (run apt policy $PACKAGE NAME):

linux-modules-6.9.3-76060903-generic:
  Installed: 6.9.3-76060903.202405300957~1721174657~22.04~abb7c06
  Candidate: 6.9.3-76060903.202405300957~1726766035~22.04~4092a0e
  Version table:
     6.9.3-76060903.202405300957~1726766035~22.04~4092a0e 1001
       1001 http://apt.pop-os.org/release jammy/main amd64 Packages
 *** 6.9.3-76060903.202405300957~1721174657~22.04~abb7c06 100
        100 /var/lib/dpkg/status

Issue/Bug Description:

Updating the package and restarting results in unavailability of these modules:

  • Bluetooth (no dongle detected)
  • Audio (dummy device)
  • Network (no adapter)

Rolling back with Timeshift restored the system to a working state.

Steps to reproduce (if you know):

  1. Install the recommended system updates from Pop!_Shop
  2. Update the linux-system76 meta-package, or the linux-generic meta-package

Broken version: 6.9.3-76060903.202405300957~1726766035~22.04~4092a0e

Expected behavior:

Drivers continue to work as expected.

Other Notes:

Updating the Linux kernel image, intel-microcode and other packages worked fine. I just pinned the linux-modules-6.9.3-76060903-generic package to prevent breakage on updates.

I am running a Dell Precision 3551 notebook.

Activity

migxmac

migxmac commented on Oct 3, 2024

@migxmac
migxmac
on Oct 3, 2024

I also lost sound and bluetooth. Luckily, network adapter is still functional.

NAME="Pop!_OS"
VERSION="22.04 LTS"
ID=pop
ID_LIKE="ubuntu debian"
PRETTY_NAME="Pop!_OS 22.04 LTS"
VERSION_ID="22.04"
HOME_URL="https://pop.system76.com"
SUPPORT_URL="https://support.system76.com"
BUG_REPORT_URL="https://github.com/pop-os/pop/issues"
PRIVACY_POLICY_URL="https://system76.com/privacy"
VERSION_CODENAME=jammy
UBUNTU_CODENAME=jammy
LOGO=distributor-logo-pop-os

linux-generic:
  Installed: 6.9.3.76060903.202405300957~1726766035~22.04~4092a0e
  Candidate: 6.9.3.76060903.202405300957~1726766035~22.04~4092a0e
  Version table:
 *** 6.9.3.76060903.202405300957~1726766035~22.04~4092a0e 1001
       1001 http://apt.pop-os.org/release jammy/main amd64 Packages
        100 /var/lib/dpkg/status
     5.15.0.122.122 500
        500 http://apt.pop-os.org/ubuntu jammy-security/main amd64 Packages
        500 http://apt.pop-os.org/ubuntu jammy-updates/main amd64 Packages
     5.15.0.25.27 500
        500 http://apt.pop-os.org/ubuntu jammy/main amd64 Packages

My system is:
MB: MSI B450M PRO-VDH Max
CPU: AMD Ryzen 5 3600
Display Card(HDMI Audio): Radeon RX 550

rquinlivan

rquinlivan commented on Nov 18, 2024

@rquinlivan
rquinlivan
on Nov 18, 2024

I've experienced similar problems with this 6.9.3 version. My Bluetooth controller doesn't start about half the time on system startup, and audio is "garbled" or "jumbled." Will post more system details.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

      Development

      No branches or pull requests

        Participants

        @migxmac@rquinlivan@rbakker-bscglobal

        Issue actions
          System update breaks bluetooth, wifi and audio drivers (linux-modules-6.9.3-76060903-generic) · Issue #3376 · pop-os/pop