DARIELYS TERRERO
6783387469 DARIELYSTERRERO@GMAIL.COM OBJECTIVE To utilize my expert skills to deliver error-free, engaging, and high-quality content for a variety of clients and industries. All while ready to go every day to learn something new and to build success in relationships with others, the company, my peers, and myself. SKILLS & ABILITIES -
Communication: Strong written and verbal communication skills, including the ability to provide constructive feedback and collaborate effectively with writers, editors, and other stakeholders. -
Leadership: Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality. -
Sales: Experience in selling credit cards, memberships, upgrades, programs, and conversing with customers. -
Management/Leading: Retail management, supervision, and leadership in customer service, sales, and loss prevention. -
Languages: Fluent in Spanish and English. -
Inventory Control / Packaging: Inventory restocking and organizing the store, along with packaging, labeling, and reading labels correctly. -
Cash Handling: Counting, dropping/adding tills, along with sourcing the shortages of money. -
Cleaning Experience: Extreme organization and cleanliness in everything I do, wiping down areas, sweeping, deep cleaning, etc. -
Customer Service/Invoicing: Customer conversing with difficult situations, concerns, support, and sales. EXPERIENCE May 2019 -
June 2020
Home Goods Sales Associate This began my journey in stocking and customer service, I experienced every department between guiding customers in customer service, handling money in cashiering, stocking in the sales floor, and lastly transporting into the warehouse/truck. June 2020 -
July 2021 Burlington
Customer Service Associate This strictly furthered my customer service skills. (Cashier and returns/Customer Service) July 2021 -
November 2022 Old Navy Lead Associate Launched my career in management as a lead associate, while specifically working in sales to sell credit cards, loyalty programs, etc. As well as working alongside managers and gaining their same duties in watching over the store, money handling, customer service situations, and more. December 2022 -
July 2023 Tommy Hilfiger Sales Lead Specialist