(cache)Drivers' site|Expressway/ Highway Information is NEXCO CENTRAL

重要なお知らせ

[Apologies for the inconvenience] Request for toll payment procedures due to ETC failure on April 6th: A failure occurred in the equipment controlling ETC at an interchange (hereafter referred to as "IC") managed by Central Nippon Expressway Company Limited between Sunday, April 6th and Monday, April 7th.

We sincerely apologize to our customers, including those using Expressway, for the inconvenience caused.

Customers who continued to pass through the toll gate where the ETC failure was occurring are asked to pay their tolls online.
Customers who use the ETC usage inquiry service (registration required) can check here to see if the amount they have been charged is correct.

[Procedure flow]
① "NEXCO CENTRAL ETC charges" Search
②Please agree to the collection of your personal information and then fill out the following form.
(Please scan the QR code below)

*The flyers regarding toll payment that were distributed at toll booths during certain hours contained information regarding the deadline for payment procedures, but please complete the payment procedure regardless of the stated deadline.

*If you pay by cash and bank transfer, we will cover the bank transfer fee.

[Payment deadline]

The flyers providing information about toll payment that were distributed at toll booths during certain hours contain information about deadlines for payment procedures, but please complete the payment procedure regardless of the stated deadline.

[About bank transfer fees]
If you pay by cash and bank transfer, we will cover the bank transfer fees.

[List of applicable toll gates and smart ICs]
* Emergency restoration work was completed at all toll gates by 2:00 PM on Monday, April 7th, and tolls have since been collected via ETC wireless communications.
We will continue work towards full restoration, but please be mindful of your safety when passing through.

・ NEXCO WEST Official Website Due to a malfunction in the ETC control equipment at interchanges (hereinafter referred to as "ICs") managed by Central Nippon Expressway Company Limited, Ltd. Tokyo Regional Head Office, Hachioji Regional Head Office, and Nagoya Regional Head Office on Sunday, April 6, ETC cannot be used. However, regular lanes and support lanes can be used.

We apologize for any inconvenience caused to our customers, and ask that you use a nearby IC.

For the latest traffic information, please check iHighway Central Japan (https://www.c-ihighway.jp/). Due to a malfunction in the ETC control equipment at interchanges (hereinafter referred to as "ICs") managed by Central Nippon Expressway Company Limited, Ltd. Tokyo Regional Head Office, Hachioji Regional Head Office, and Nagoya Regional Head Office on Sunday, April 6, ETC cannot be used. However, regular lanes and support lanes can be used.

We apologize for any inconvenience caused to our customers, and ask that you use a nearby IC.

For the latest traffic information, please check iHighway Central Japan (https://www.c-ihighway.jp/).

we,
Safe Expressway
We will continue to provide this to our customers.

Sasago Tunnel ceiling panel collapse All employees will not forget, based on deep remorse and strong determination to never cause such an accident again, giving top priority to customer safety and taking action doing.