Closed
Description
i cant backup data of any app suddenly. some days ago it worked. but after the app hang on a backup this error comes up.
error:
BackupAppAction$BackupFailedException: com.machiav3lli.backup.actions.BaseAppAction$ScriptException occurred on data backup: com.machiav3lli.backup.actions.BaseAppAction$ScriptException: /system/bin/sh: nsenter: not found - /system/bin/sh: nsenter: not found
what can i do? reinstall didnt help
Expected Behavior
i expect the backup of data
Neo Backup's Version
8.3.11
Installation Source
Official F-Droid repo
Last Known Working Version
No response
Relevant information
- Device: Galaxy S8
- Android Version: 9
Activity
nutpantz commentedon Feb 4, 2025
Looks the same as mine maybe
2025-02-03-13-45-42-736.log.txt
Android 9 blackview
8.3.8 seems to work fine
machiav3lli commentedon Feb 5, 2025
Seems to be related to nsenter not existing on A9. This should be already fixed for next releases, a workaround for now is: Settings → Advanced settings → Developer settings → Advanced Users → change suCommand to
su --mount-master,suorsh.Lonelysoulman commentedon Feb 5, 2025
thanks. that did the trick
ts-ts commentedon Feb 12, 2025
#940 (comment)
Changing the command will force close the app...
tecufanujacu commentedon Feb 12, 2025
Same problem here with same error in Android 9, I had to roll back to v8.3.8 to make it working again.
ts-ts commentedon Mar 23, 2025
Same problem on 8.3.12.
machiav3lli commentedon Mar 23, 2025
@tecufanujacu was it fixed with 8.3.12?
@ts-ts what's your setup again?
ts-ts commentedon Mar 23, 2025
My device is Android 8.1, but I get the same backup error even after installing 8.3.12. Do I need to make the following settings?
machiav3lli commentedon Mar 25, 2025
@ts-ts this shouldn't be needed on 8.3.12, but you can gladly check if any of the commands would fix it.
ts-ts commentedon Mar 25, 2025
@machiav3lli
Thank you for your reply.
After installing 8.3.12, the suCommand input field was blank.
When I entered "su --mount-master" in the suCommand input field, I was able to back up normally.
Thanks for the app fix.