Intel Security Vulnerabilities Regarding Intel® Management Engine (ME), Intel Server Platform Services (SPS), and Intel Trusted Execution Engine (TXE)
Intel Security Vulnerabilities Regarding Intel® Management Engine (ME), Intel Server Platform Services (SPS), and Intel Trusted Execution Engine (TXE)
Acer is aware of the Intel ME/TXE Elevation of privileges vulnerability, and we are diligently working to provide updates for all impacted models. Intel has recently conducted a comprehensive security review that has identified a vulnerability that could allow an attacker to gain unauthorized access to platform features that are protected by Intel Management Engine (ME), Intel Server Platform Services (SPS), or Intel Trusted Execution Engine (TXE). Due to potential platform key exposure and third party services dependency on those keys, existing platform keys will be revoked. As a result, some third parties may require that those platform keys be re-issued to avoid interruptions in their service.
The security and privacy of customers' information are priorities for Acer. Acer is working closely with Intel to address the situation and are working to release firmware updates to fix the security vulnerability. Please see below for further details.
Impact Scope:
Systems using ME Firmware versions 11.0/11.5/11.6/11.7/11.10/11.20, SPS Firmware version 4.0, and TXE version 3.0 are impacted. These firmware versions may be found on certain 6th, 7th, & 8th Generation Intel® Core™ Processor Family, Intel® Xeon® Processor E3-1200 v5 & v6 Product Family,
Intel® Xeon® Processor Scalable Family, Intel® Xeon® Processor W Family, Intel® Atom® C3000 Processor Family, Apollo Lake Intel® Atom Processor E3900 series,
Apollo Lake Intel® Pentium™ and Celeron™ N and J series Processors.
For additional information, please visit the Intel Security Center.
Resolution:
Step 1: Check below to see if your system has been impacted.
Step 2: Download and install the latest firmware update.
Affected Acer Models
Notebook
Desktop
Server
Gateway
| Model Name | ME FW Version | ME Driver Version | BIOS Version |
| Gateway EN LG81AP | N/A | 3.1.50.2222 | 1.14 |
| Gateway EN TE69AP | N/A | 3.1.50.2222 | 1.14 |
| Gateway NE527 | 11.8.50.3399 | 11.7.0.1045 | N/A |
| Gateway NE574 | 11.8.50.3399 | 11.7.0.1045 | N/A |
Packard Bell
| Model Name | ME FW Version | ME Driver Version | BIOS Version |
| Packard Bell EN TE69SK | 11.8.50.3425 | 11.7.0.1045 | N/A |
| Packard Bell NE533 | N/A | 3.1.50.2222 | 1.14 |
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