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- Pixel 7a [Used (unused)]
Pixel 7a [Used (unused)]
Charcoal
- Apply for a contract on this device
Purchase at the same time as signing up for AEON MOBILE -
Click here to purchase only the device
(Go to Yahoo! Shopping) -
Click here to purchase only the device
(Move to Qoo10)
Screen size
約6.1
in-
RAM
8
GB -
ROM
128
GB -
out camera
6,400
万画素 -
SIM card
×1
(nano+eSIM) -
SD card
-
| Compatible communication networks (available communication companies) | NTT Docomo | au | SoftBank | Rakuten |
* AEON MOBILE does not offer services on SoftBank or Rakuten networks.
Main unit price (lump sum payment)
49,280 yen including tax
AEON Card 24-month interest-free installment payment
初月税込2,061円+月々税込2,053円×23回
（お支払い総額：税込49,280円）
- * AEON Card's 24-month interest-free installment plan does not apply to Yahoo Shopping or other e-commerce sites.
2/1 9:00～4/1 8:59まで期間限定特別価格
2/1 9:00～4/1 8:59までMNPと同時購入で3,000WAONポイントプレゼント。
Features
Details (specifications)
| Terminal name | Pixel 7a [Used (unused)] |
|---|---|
| Maker | |
| body size | 幅 約72.9mm x 高さ 約 152mm x 厚さ 約 9mm |
| Color | チャコール / シー / スノー |
| OS | Android™ 13 |
| CPU | Google Tensor G2 Titan M2™セキュリティ コプロセッサ |
| display | 約 6.1インチ2,400×1,080（FHD+） リフレッシュレート90Hz |
| Main memory/RAM | 8GB |
| Storage/ROM | 128GB |
| out camera | 約6,400万画素 広角(f/1.89) 約1,300万画素 ウルトラワイド(f/2.2) |
| In-camera | 約1,300万画素 (f/2.2 ) |
| battery | 4,385mAh |
| weight | Approximately 193.5g |
| SIM card | nanoSIM / eSIM |
| SD card | ー |
| Charging cable/charging adapter/case | 〇 / ー / ー |
| Safe pack | × |
| Peace of mind guarantee | × |
| Charges when requesting warranty service | × |
| tethering | 〇 |
| Fingerprint authentication/face authentication | 〇 / 〇 |
| Remarks | ー |
| Bluetooth | 〇 |
| Compatible band: 5G | n1/2/3/5/7/8/12/20/28/38/40/ 41/66/77/78/79 |
| Compatible band: 4G | B1/2/3/4/5/7/8/12/17/18/19/ 20/21/28/38/39/40/41/42/66 |
| Wifi | IEEE802.11b/g/n/ax IEEE802.11a/n/ac/ax IEEE802.11ax |
| Mobile wallet | 〇 |
| NFC | 〇 |
| Connecting terminal | USB Type-C（USB 2.0） |
| earphone terminal | ー |
| GPS | 〇 |
| Waterproof standard | IPX7 |
| Dustproof standard | IP6X |
| Notes regarding waterproof/dustproof/MIL standard compliance | 完全な防塵または防水ではありません。 |
[About waterproof/dustproof]
- Close the IC card/microSD memory card tray firmly. Do not immerse it in seawater, pools, or hot springs. Do not place it on sandy beaches, etc.
- IP6X refers to the degree of protection and means that the phone has a function that prevents dust from entering the inside of the phone after it is placed in a device containing dust with a diameter of 75 μm or less for 8 hours and agitated. .
- The waterproof function of this unit is only compatible with fresh water and tap water at room temperature (5°C to 35°C). Do not splash or immerse yourself in liquids such as those listed below (e.g. hot water/soap).
- (Water containing detergent, bath salts, etc./sea water/pool water/hot springs/boiling water, etc.) Also, do not allow sand or mud to adhere to it.
- Please use within the ambient temperature range of 5℃ to 35℃ and humidity range of 35% to 85%.
- This device maintains its waterproof performance when the IC card/microSD memory card tray is tightly closed.
- Accessories and optional items are not waterproof. Do not use in places where it may get wet.
Glass Coating
端末の液晶画面やガラス素材の表面をコーティングするサービスです。専用のコーティング剤を塗布することで極薄のガラス被膜を形成し、端末を傷から守ります。
（一部ガラスコーティングできない端末があります）
postage
If you apply for a communications contract (SIM card): Free
- *Free if you apply for a SIM card only, or if you apply for a SIM card and device set.
When ordering only products such as smartphones, tablets, accessories, etc. (including model changes)
| Total order amount | postage |
|---|---|
| Starting at 1 yen (tax included) | 774 yen including tax |
| Starting from 2,200 yen (tax included) | 570 yen including tax |
| Starting from 5,500 yen (tax included) | Free |
- *Even if you are an existing AEON MOBILE customer, the above shipping charges will apply if you order only products such as smartphones, tablets, and accessories (including model changes).
About the smartphone we deliver
- The smartphones, tablets, and other devices sold by our company are kitted according to our specifications before shipping. (Kitting refers to the process of installing and setting up the APN required to use AEON MOBILE Communication Services, apps provided by our company, recommended apps, shortcuts, etc. in advance. Please note that for some models, installation and setting may not be done due to device specifications, etc.)
- The package has been opened prior to shipping for kitting (the vinyl exterior is not attached and the VOID stickers have been cut).
- We do not ship products before they have been kitted.
About delivery address
- If you apply for a communication contract, the SIM card will be delivered to the address of your contract. Due to legal regulations, it is not possible to deliver each SIM card to a different address or to have the address forwarded to an address other than the contract address.
- If you are only purchasing a product such as a device, you can specify an address other than the contract address on the application screen.
- At the time of application, you cannot specify the delivery date and time or delivery company. We apologize for the inconvenience, but please use the delivery company's date and time specification service after the product has been shipped. (After completing the application, you can check your order and delivery status from AEON MOBILE My Page. For details, please see "Checking your order and delivery status.")
- Delivery is limited to addresses within Japan (delivery is not possible overseas).
Smartphone initial settings
- If you purchase this at the same time as signing up for AEON MOBILE Communications Service, you can choose whether to set up the device yourself or have it delivered with the initial settings already configured.
- The number of days until delivery and the procedures for switching carriers (MNP) vary depending on the delivery method, so please check the information below before applying.
Customers open the package and configure their settings themselves.
- The SIM card and device will be delivered separately.
- The delivery days are different for the SIM card for the transfer (MNP) and the SIM card for the new phone number.
- Customers are responsible for inserting the SIM card into their devices, switching carriers, and making initial settings.
- Even if you switch from another carrier (MNP), your contract with your current carrier will continue until you switch carriers, so there will be no period during which you cannot use calls or communications.
Delivered unopened and initialized by us (with call and communication available)
- After switching carriers, we will open the device, insert the SIM card, and deliver the device ready to use with data service.
- If you are switching from another carrier (MNP), your contract with your current carrier will end when you switch carriers with us, so there will be a period when you cannot use calls or communications.
- Initial settings for optional services are not performed (initial settings must be made by the customer).
At a store near you
You can try it out by touching it
At the store, you can try out the actual device by touching it. We offer free initial setup for optional services for customers who wish to do so. We also provide a variety of support services for a fee to customers who are purchasing a new smartphone (changing models) or using a smartphone for the first time.
- *Limited to AEON MOBILE shops in Honshu and Shikoku.
- *Depending on the store, the actual machine may not be available. Please contact the store you are using in advance.
About delivery days
Depending on the details of your application, the number of days it will take to receive your SIM card, smartphone, or other device/product will vary.
Apply for SIM card only
- The delivery times vary between transfer SIM cards (MNP) and SIM cards with new phone numbers.
- After delivery, customers will be required to switch carriers (procedures for starting use) and make initial settings.
- Even if you switch from another carrier (MNP), you will be able to use your current carrier until you switch carriers, so there will be no period of time when calls or communications are unavailable. (This is the date on which you terminate your contract with your current carrier.)
- Please click here for details on the procedure for starting use after delivery and initial settings.
<When including SIM card for transfer (MNP)>
- Transfer (MNP) SIM card: 3-6 days
- SIM card for new phone number: 3-8 days
- *As soon as our company's procedures are completed (within 2-3 days), the product will be delivered by courier from Osaka Prefecture, so please use the number of days it will take to deliver the product from Osaka Prefecture as a guide.
- *SIM cards for transfer (MNP) will be shipped as soon as our company's procedures (2-3 days) are completed, regardless of whether it is a weekday, Saturday, Sunday, or holiday.
- *SIM cards with new phone numbers will be shipped only on weekdays, so delivery will be delayed compared to the new SIM card.
<For SIM cards with all new phone numbers>
- In 1 to 3 days
- *Delivery will be made on the same day at the earliest, regardless of weekdays/weekends/holidays, by courier from Tokyo, so please use the number of delivery days from Tokyo as a guide.
Apply for a SIM card and device as a set
If you select [Open and initialize by yourself]
- The SIM card and device will be delivered separately.
- The delivery times vary between transfer SIM cards (MNP) and SIM cards with new phone numbers.
- After delivery, customers will be required to switch carriers (procedures for starting use) and make initial settings.
- Even if you switch from another carrier (MNP), you will be able to use your current carrier until you switch carriers, so there will be no period of time when calls or communications are unavailable. (This is the date on which you terminate your contract with your current carrier.)
- Please click here for details on the procedure for starting use after delivery and initial settings.
<When including SIM card for transfer (MNP)>
- Transfer (MNP) SIM card: 3-6 days
- SIM card for new phone number: 3-8 days
- Devices/products such as smartphones (in case of purchase): The next day to 3 days at the earliest
- *As soon as our company's procedures are completed (within 2-3 days), the product will be delivered by courier from Osaka Prefecture, so please use the number of days it will take to deliver the product from Osaka Prefecture as a guide.
- *SIM cards for transfer (MNP) will be shipped as soon as our company's procedures (2-3 days) are completed, regardless of whether it is a weekday, Saturday, Sunday, or holiday.
- *SIM cards with new phone numbers will be shipped only on weekdays, so delivery will be delayed compared to the new SIM card.
<For SIM cards with all new phone numbers>
- For both devices and products such as SIM cards/smartphones: the next day to 3 days at the earliest
- *Delivery will be made on the same day at the earliest, regardless of weekdays/weekends/holidays, by courier from Tokyo, so please use the number of delivery days from Tokyo as a guide.
If you select [Delivery opened and initial settings completed]
- After switching carriers, we will open the device, insert the SIM card, and deliver the device ready to use with data service.
- When we switch carriers, your contract with your current carrier will end, so there will be a period when you will not be able to make calls or receive communications.
- Initial settings for optional services are not performed (initial settings must be made by the customer). Please check here for the initial settings of optional services.
- For both devices and products such as SIM cards/smartphones: the next day to 3 days at the earliest
- *Delivery will be made on the same day at the earliest, regardless of weekdays/weekends/holidays, by courier from Tokyo, so please use the number of delivery days from Tokyo as a guide.
- You can also check the delivery status of your SIM card on My Page.
- The days listed are the normal delivery days. Delivery days may change during the year-end and New Year holidays and long holidays. Also, delivery may be delayed due to traffic conditions, etc.
- The SIM card and device will be delivered to the address specified in your contract. Due to legal provisions, delivery to different addresses for each SIM card or transfer to an address other than the one specified in your contract is not possible.
- Due to the characteristics of communication services and products, it is not possible to specify the delivery company or delivery date and time when making an application. We apologize for the inconvenience, but please use the delivery company's date and time designation service after the item has been shipped.
When ordering only products such as smartphones, tablets, accessories, etc. (including model changes)
- If your order is completed by 10:00am, the delivery times are as follows:
| Total order amount | postage |
|---|---|
| Hokkaido, Aomori Prefecture, Akita Prefecture, Tottori Prefecture, Shimane Prefecture, Okayama Prefecture, Hiroshima Prefecture, Yamaguchi Prefecture, Tokushima Prefecture, Kagawa Prefecture, Kochi Prefecture, Fukuoka Prefecture, Saga Prefecture, Nagasaki Prefecture, Kumamoto Prefecture, Oita Prefecture, Miyazaki Prefecture, Kagoshima Prefecture, Okinawa Prefecture, and all remote islands |
Two days after the order date |
| Prefectures other than those mentioned above | The next day after your order |
- *Orders placed before 10:00 a.m. will be shipped on the same day (delivery within the number of days listed above).
- *Orders placed after 10:00 am will be shipped the next day, so it will take an additional day on top of the above.
- *The above delivery times may not be available for the following areas. Shipping origin: The product will be delivered by courier from Tokyo, so please use the delivery times from Tokyo as a guide.
- ・Rishiri District, Rebun District, Hokkaido ・Ogasawara Village, Tokyo (Chichijima, Hahajima) ・Tsushima City, Nagasaki Prefecture
- ・Kagoshima Prefecture Amami City, Oshima District, Kagoshima District・Okinawa Prefecture Yaeyama District, Shimajiri District
Cancellations, returns, and exchanges
Cancellation of SIM card (data service)
Due to the nature of communication services, we cannot accept cancellations after the application is completed.
If you wish to cancel, you will need to complete the cancellation or initial contract cancellation procedures after receiving your SIM card.
- *Only SIM cards that allow voice calls are eligible for the initial contract cancellation system.
- *Even if you apply for cancellation or initial contract cancellation, you will still be billed for the fees used for communication services (the fees to be paid will differ depending on the cancellation or initial contract cancellation).
- *For details on cancellation procedures and initial contract cancellation, please click here.
Cancelling orders of devices and products such as smartphones (excluding SIM cards)
Cancellations can only be made before the device or product is shipped.
Please check the shipping status of the device and product on your My Page, and then contact the AEON MOBILE Customer Center (phone number: 0120-025-260 / business hours: 10:30-19:30 / open every day) in person who placed the order.
- * AEON MOBILE ID required to use your My Page will be sent to you in the email you receive when your order is completed (the password is the one you set when you applied).
- *After completing your application, it may take up to one day for your order/delivery status to be reflected. Shipping source: Delivery will be made by courier from Tokyo, so depending on your area, delivery may be completed before the order and delivery status is reflected on My Page.
- *Since we cannot verify your identity, we are unable to respond to your inquiries via chat or online inquiry counter.
Returns and exchanges of smartphones, etc. (excluding SIM cards)
If there is a problem with the delivered device or product
We take every possible measure to manage our devices and products, but if there is a problem with the device or product we have delivered or there is an error in the content, please contact the AEON Mobile Customer Center by the person who applied. Please contact us at (phone number 0120 -025-260/Business hours 10:30-19:30/Open 365 days. ) We will promptly replace the item at our expense or issue a refund.
- *After receiving the device or product, please check the contents and condition immediately and notify us immediately if you find any defects or errors. If too much time has passed between delivery and your request, we may not be able to accommodate your request.
- *If there is a problem with your communication device such as a smartphone, tablet, or router, please contact the manufacturer of the device you purchased yourself or check with your nearest AEON MOBILE shop. If the manufacturer or AEON MOBILE shop determines that the device is defective upon purchase, we will only accept exchanges or refunds within 31 days of the shipping date of the communication device.
- *We may not be able to fulfill your request if the item has already been sold out. In that case, we will refund your money. Thank you for your understanding.
- *Since we cannot verify your identity, we are unable to respond to your inquiries via chat or online inquiry counter.
Returns due to customer convenience
If you wish to return a device or product due to your convenience, please contact the Aeon Mobile Customer Center (Telephone number 0120-025-260 / Business hours 10:30-19:30 / Please contact us (Open 365 days). We accept returns as follows:
- Please make a request within 14 days of receiving the device/ product. We may not be able to accept depending on the time limit of your request.
- Shipping charges for delivery and return are the customer’s responsibility
- Stores cannot accept returns.
However, we cannot accept returns if any of the following apply.
- If 15 days or more have passed since you received the device/product
- If it has already been opened or used
- If the packaging and accessories of the device/product have already been disposed of
- Return of only part of the device/product that was sold as a set
- If the product is soiled or damaged due to customer negligence
- If the customer disassembles or modifies the product
- Other cases where the company determines that the item is not eligible to be returned
Please note that SIM cards (data services) cannot be returned (cancellation requires cancellation or early contract termination procedures to be completed).
If the company decides to suspend shipping or cancel
If we determine the contract to be inadmissible, we may suspend or refuse to provide services in the following cases even if you have completed your application
- If the documents submitted are not sufficient to confirm your identity (you may be asked to submit other documents).
- If it has been proven that a contract does not meet the terms and conditions, terms of each service, the content of any essential points, or any of the provisions and conditions etc. (false declarations by data service users, fraudulent use of documents, and other fraudulent acts)
- If the Company deems usage to be inadmissible based on past usage status (such as if there are unpaid usage fees)
- Other cases that our company deems inadmissible
If we determine that anything is inadmissible, such as in the following cases, we may stop shipping the device or product or cancel the order, even after the order for the device or product has been completed.
- If it is suspected that your credit card has been used fraudulently
- If we decide to suspend or refuse the providing data services that the customer has applied for concurrently.
- Other cases that our company deems inadmissible
If an item is returned to the company after exceeding the courier service’s holding period due to non-delivery, service will be automatically cancelled after one month from the shipping date. Please be aware that the company will not be held liable in such an event.
Refunds for devices and products
Once the returned device/product arrives at our company, we will process the refund with your credit card company.
- *Depending on your order completion date and request deadline, your credit card may be charged first. In that case, the timing of refunds will depend on the terms and conditions of your credit card company.
- *In the case of a return due to the customer's convenience, we will refund the product price (including consumption tax) minus miscellaneous expenses such as shipping fees and transfer fees.
- *Usage fees for communication services are not eligible for refund. Even if you apply for cancellation or initial contract cancellation, you will still be billed for the charges used for communication services (the charges that are subject to payment will differ depending on the cancellation or initial contract cancellation). For more information on cancellation procedures and initial contract cancellation, please click here.
About changing your device (buying a new one)
Procedures for changing your model (replacing your purchase) can be carried out at your nearest AEON MOBILE shop.
You can also complete the procedure when purchasing a device from the official website or My Page.
Precautions when changing (purchasing) your model
- Applications and services that you use on your current device may not be available on your new device. Please make sure to check the compatibility of applications and services with each device before purchasing.
- After purchasing, you will need to insert the SIM card of your current device into your new device and perform the initial setup before using it (devices sold by our company are shipped with the APN required for using AEON MOBILE communication services set up).
In addition, you will be responsible for transferring your contacts and other data, and for changing your model for apps and services. - The SIM card you are using in your current device may not be compatible with your new device.
- If you are using an eSIM, you will need to have your eSIM reissued (for a fee) as you will not be able to use your current eSIM on your new device. Also, if your new device does not support eSIM, you will need to change to a card-type SIM card (for a fee).
- If you are using two or more card-type SIM cards in your current device, please be aware of the number of SIM cards that can be used in your new device. If your new device supports eSIM, you can use two or more SIM cards by changing your card-type SIM card to an eSIM (fees apply).
- If the SIM card size of your current device is different from the SIM card size of your new device, you'll need to change the SIM card size (fees apply).
- For details on the procedure for changing/reissuing a SIM card, please see "If you need to change/reissue your SIM card" below.
- After delivery, you will need to insert the SIM card from your current device into your new device yourself, and if you have contracts for the AEON Smartphone Security Pack, Friendly Security Pack, AEON Smartphone Security Warranty, AEON Telephone Support, AEON Smartphone Security, or AEON MOBILE Security Plus on your current device, you will need to go through the process of continuing or discontinuing (cancelling) your optional services.
- If you are purchasing a new device at an AEON MOBILE shop, please inform the staff at the time of purchase.
- If you purchase a new device from the official website or My Page, please be sure to log in with your AEON MOBILE ID, select "Change model" on the procedure selection screen, and select whether to continue or discontinue (cancel) your optional services on the application screen.
For details, please see "How to change your model online" below. - Customers who purchased a device sold by our company on an e-commerce site other than our official website, such as Yahoo! Shopping, AEON MOBILE Online Shop, or AEON MOBILE Qoo10, must apply for a model change at their nearest AEON MOBILE shop within 14 days of the device's shipping date (applications cannot be made online or over the phone).
- If you do not change your device model, your contract for these optional services will continue with your current device, and you will continue to be billed for the monthly fee unless you request otherwise. Please note that you will also no longer be able to use these optional services on your new device.
When you need to change or reissue your SIM card
Reissuing an eSIM
You can reissue your eSIM from your My Page.
| eSIM reissue fee | |
|---|---|
| NTT Docomo Network | 440 yen including tax |
| au network | 220 yen including tax |
- * eSIM reissues on the same day are available until 5:00 p.m. Applications made after 5:00 p.m. will be reissued sequentially from 10:00 a.m. the following day.
- *After the card is reissued, you will need to complete the activation process yourself. Activation procedures are available every day from 9:00am to 8:00pm.
- *After activation, please download the eSIM to your new device (initial settings) and use it.
- *For details on the procedures for starting use (activating) and downloading (initial settings), please refer to "eSIM Activation and Download Method Guide" or the email News of the completion of reissue.
When changing from a card-type SIM card to an eSIM
You can complete the procedure through your My Page or at any AEON MOBILE shop nationwide.
| Fee for changing from a card-type SIM card to an eSIM | |
|---|---|
| For both NTT Docomo and au lines | 3,300 yen including tax |
- * eSIM reissues on the same day are available until 5:00 p.m. Applications made after 5:00 p.m. will be reissued sequentially from 10:00 a.m. the following day.
- *After the card is reissued, you will need to complete the activation process yourself. Activation procedures are available every day from 9:00am to 8:00pm.
- *After activation, please download the eSIM to your new device (initial settings) and use it.
- *For details on the procedures for starting use (activating) and downloading (initial settings), please refer to "eSIM Activation and Download Method Guide" or the email News of the completion of reissue.
When changing to a card type SIM card or changing the size of the SIM card
You can complete the procedure at any AEON MOBILE shop nationwide or on your My Page.
| Fee for changing card type to SIM card/size change | |
|---|---|
| For both NTT Docomo and au lines | 3,300 yen including tax |
- *If you change to a card-type voice call SIM card/change the size from My Page, your current SIM card will no longer be usable once the procedure is complete. Therefore, please note that there will be a period of time during which you will be unable to make calls or communicate until you receive your new SIM card.
- *The SIM card will be delivered to the address registered in your customer information. By law, we cannot forward the delivery or deliver to a different address. Please be sure to check the address registered before proceeding.
- *If you change to a card-type SIM card or change the size at AEON MOBILE shop nationwide during opening hours, you can receive the SIM card on the same day.
- *Data-only SIM cards (including SMS-enabled SIM cards) cannot be applied for through My Page. Please apply at your nearest AEON MOBILE shop.
How to change your device model online
1. Purchase the device you want to upgrade to from the official website or My Page.
- [Official website]
-
- When you proceed to the checkout, a screen will appear asking "Do you have an AEON MOBILE ID?" Select "Yes" and log in with AEON MOBILE ID.
After logging in, select "Change device" on the screen and select the phone number of the device you want to change to. - You cannot apply for model upgrades for multiple devices at the same time (please apply for each device one at a time).
- When you proceed to the checkout, a screen will appear asking "Do you have an AEON MOBILE ID?" Select "Yes" and log in with AEON MOBILE ID.
- [My Page]
-
- From the top page of your My Page, select the phone number (SIM card) of the device you wish to change to.
- The SIM card details screen will be displayed, so press the "Change model with this line" button (you will be taken to the application website).
- Please select the device you wish to purchase from the list on the application screen.
- You cannot apply for model upgrades for multiple devices at the same time (please apply for each device one at a time).
2. Select the optional services you want to sign up for, continue, or discontinue (cancel) on your new device.
- Optional services that can be selected on the model change application screen are "AEON Smartphone Security Pack," "Friendly Security Pack," "AEON Smartphone Security Guarantee," "AEON Smartphone Telephone Support," "AEON Smartphone Security," and "AEON MOBILE Security Plus."
- If you are currently subscribed to these optional services on your device, "Cancel" will be selected for all of them on the application screen.
- Select all optional services you want to continue on your new device.
- Do not select any optional services that you do not want to continue on your new device.
- Contract changes or rate plan changes for optional services other than "AEON Smartphone Security Pack," "Friendly Security Pack," "AEON Smartphone Security Guarantee," "AEON Smartphone Telephone Support," "AEON Smartphone Security," and "AEON MOBILE Security Plus" cannot be applied for at the same time as applying for a model change (please apply for this separately from the model change).
Optional service selection screen
| Optional services currently contracted for the device | Optional services available for your new device |
|---|---|
|
|
|
|
- *1 For the "AEON Smartphone Security Pack," "Friendly Security Pack," and "AEON Smartphone Security Guarantee," optional service fees and fees for paid replacement may vary depending on the price of the newly purchased device, so please check carefully before applying.
The monthly fees for the "AEON Smartphone Security Pack" and "AEON Smartphone Security Guarantee" for each device can be found in the details (specifications) on each device page, or in a list on the "AEON Smartphone Security Pack Plus" page. - *2 Customers who wish to subscribe (renew) to the "AEON Security Pack Plus" must select all three optional services: "AEON Security Guarantee," "AEON Telephone Support," and "AEON MOBILE Security Plus."
If you have signed up for all three optional services, you will receive a discount of 275 yen (tax included) at the time of billing (effectively paying 660 yen/770 yen (tax included) per month).
If you are signing up for these optional services for the first time, the first 31 days after application will be free of charge, and then you will be charged a pro rata amount from the 31st day until the end of the month. Discounts will begin at the time of billing from the month in which all three optional services are charged in full.
For more information, please see the "AEON Security Pack Plus" page.
3. Once you receive your device, please insert the SIM card from your current device into the new device and perform the initial setup yourself before using it.
- The devices we sell are shipped with the access point (APN) required for using AEON MOBILE Communication Services configured.
- Please be sure to transfer your contacts and other data, as well as change your phone model for apps and services, all on your own.
In addition, customers who have subscribed to optional services that require initial settings on the device, such as "AEON MOBILE Security Plus," will need to perform the initial settings again on their new device.
For details on the initial settings for optional services, please refer to each optional service in "Optional Services."
About electronic money WAON points
Receiving WAON Prepaid Points
Device and product price purchased on the official website
| Award Criteria | Product price: 1 point for every 200 yen (tax included) |
|---|---|
| Date of giveaway | 30 days after the product is shipped |
- *Products eligible for points are smartphones, tablets, and other devices, accessories, and glass coatings (as of November 2024). The SIM card fee (equivalent to the administrative fee: 3,300 yen including tax) at the time of contract is not eligible.
- * AEON MOBILE communication service charges are not included. (If you pay your charges with an AEON card, you will receive WAON POINTS according to the amount you spend. For details, please see "About AEON shared points "WAON POINT"" in the "Usage Guide.")
Terminal and product price for purchases made with WAON electronic money at AEON stores
| Award Criteria | WAON electronic money members (Mobile WAON/WAON card with registered owner information) |
Product price 2 points for every 200 yen (tax included) |
|---|---|---|
| Non-WAON electronic money members (If owner information has not been registered) |
Product price 1 point for every 200 yen (tax included) |
|
| Date of giveaway | Purchase date |
- *With the JMB WAON card, you earn miles instead of WAON points.
- * AEON MOBILE communication service charges are not included. (If you pay your charges with an AEON card, you will receive WAON POINTS according to the amount you spend. For details, please see "About AEON shared points "WAON POINT"" in the "Usage Guide.")
- *There are some service fees etc. that are not eligible for WAON points.
Fees for devices and products purchased with an AEON Mark Card
If you pay for the device, product, or various fees with an AEON credit card, you will earn WAON POINTS.
By using the "Manage your points together" service on the smart WAON website, you can combine and manage the points you have earned on multiple AEON cards and WAON cards into WAON POINTS. For more information, please click here.
Rewards from AEON Mobile’s promotions
| Award Criteria | vary depending on the promotion. |
|---|---|
| Date of giveaway | The last day of the next month after the first date of use (some campaigns may differ) |
- *For details, please check the campaign application conditions on each campaign site.
- *The conditions for the applicable benefits must be met at the time the electronic money WAON points are awarded. For benefits that are conditional on the continuation of the applicable contract at the time the electronic money WAON points are awarded, if the contract that is eligible for the benefit has been cancelled at the time the points are awarded, the points will not be awarded.
Using WAON Prepaid Points
WAON Prepaid Points can be used can be used at AEON locations and other participating stores nationwide at a rate of 1 point = 1 yen.
- You can check the electronic money WAON points you have received from AEON MOBILE on your My Page.
- Please register the WAON card you wish to use to receive WAON points from your My Page, then download the points from your nearest WAON station and use them.
- If you use Mobile WAON or a WAON card at an AEON store, points will be accumulated directly on your Mobile WAON/WAON card (no need to go through AEON MOBILE My Page).
- *The registration period for WAON cards on your My Page is up to 3 months from the date of receipt of WAON points. Points that have passed the registration period will expire.
- *You cannot register a WAON card if, at the time you register your WAON card on My Page, you have outstanding fees for the contract that is eligible for the benefit, or if the service has been suspended due to fraudulent use, etc. Also, please note that if you cancel the communication service itself, you will no longer be able to use My Page after a certain period of time.
- *Please note that if you register the wrong WAON card number, you will not be able to receive WAON points. Also, some WAON cards cannot be used. For details, please check the information on My Page.
- *To use electronic money WAON points as "electronic money WAON", you need to exchange (download and charge) WAON points for "electronic money WAON" using the mobile WAON app, a nearby WAON station, AEON Bank ATM, etc. For detailed information on how to exchange and use WAON points, please see this website.
- *There is a deadline for downloading electronic money WAON points. Electronic money WAON points that have passed their expiration date will expire and cannot be presented again regardless of the reason.
- *If you are using a WAON card for the first time, you will need to charge it with 1,000 yen or more.
- * WAON points cannot be transferred to a third party, nor can they be redeemed for cash.
About the contents of this page
- The contents of this page are based on the AEON MOBILE Service Contract Terms and Conditions, AEON MOBILE ID Member Terms of Use, AEON MOBILE Online Shop Terms of Use, and other terms and conditions, as well as the "Usage Guide."
- In the event that there is a discrepancy between the contents of this page and these Terms and Conditions and the "User Guide," the contents of the Terms and Conditions and the "User Guide" shall take precedence, except in the following cases:
- If there are separate provisions on the individual pages of each device or product
- If there are specific provisions in the campaign application conditions of each campaign site
- In addition, if there are individual provisions on our website or publications, etc.
- We may change these terms and conditions, the "User Guide", important matters, terms of service, campaign application conditions, etc. without prior notice. In such cases, the changed contents will apply based on the date of change. If we make any changes to these, we will inform you of the details in advance on our website.
- You can check the latest AEON MOBILE service contract terms, AEON MOBILE ID member terms of use, AEON MOBILE online shop terms of use, and other terms and conditions at "Before signing the contract (contract terms and conditions, important matters)". You can also check the "User Guide" here.
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