IBEX Limited specializes in AI-driven customer engagement and BPO, showing strong client retention and rapid expansion in sectors like HealthTech, Travel & Logistics, and Retail.
Despite record-breaking Q2 performance and strategic stock buybacks boosting EPS, IBEX faces challenges with flat revenue growth and rising operating costs.
The company's AI tools, like Wave iX AI Translate, enhance customer service but increasing expenses and cash flow concerns could impact future margins.
Trading at a low P/E ratio, IBEX appears undervalued; however, stronger revenue growth and better cash flow control are needed for significant upside.
VioletaStoimenova
Thesis
IBEX Limited (NASDAQ:IBEX) is a company that specializes in AI-driven customer engagement and business process outsourcing, or BPO, as it’s more commonly known. Over time, it has gained something of a reputation for providing high-quality omnichannel support and digital transformation services, particularly
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Analyst’s Disclosure:I/we have no stock, option or similar derivative position in any of the companies mentioned, but may initiate a beneficial Long position through a purchase of the stock, or the purchase of call options or similar derivatives in IBEX over the next 72 hours. I wrote this article myself, and it expresses my own opinions. I am not receiving compensation for it (other than from Seeking Alpha). I have no business relationship with any company whose stock is mentioned in this article.
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