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D351 Topic 1
Introduction to Human Resources Management (D351)
Western Governors University
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Topic 1: The Dynamic Environment and Roles of HR Manager
1 Introduction to the Dynamic Environment and Roles of HR Managers
Check Your Knowledge Answer
What role does the planning function of human resource management play within organizations?
how many/ what type of emplyees are needed. How firm obtains/ trains
What role does the staffing function of human resource management play within organizations?
recruiting/ selecting of wide range of canidates
What are the types of employee compensation? direct/ indirect
What is the role of performance appraisals? evluate employee performance/ basis for promotion, training raises and/or terms
How does HRM enhance human potential? training and develoment
HRM's work on improving the workplace environment focuses on what two environments?
physical and psycological
What must management be aware of in order to maintain effective work relationships?
employees rights
What impact has globalization had on HR practices? hrm policies need to be internationally diverse and congruent with orgs strategy
1 What is HR Management?
Check Your Knowledge Answer
What are the four implicit HR objectives? improve productivity/ improve qork life/ ensure legal compliance/ foster ethical behavior
How can HR managers make a significant contribution toward productivity improvements?
improve quality of work org & design
How do organizations improve the quality of work life? How have employees’ attitudes regarding involvement with their work shifted?
providing opportunities, employees want more involvement and to contribute
Why is it important that HR mangers and personnel be familiar with the laws and regulations?
bc laws impact all funstions/ activities health, safety and labor relations
Define the term “moral philosophy.” principles, rules values that one uses to decide right/ wrong
How can HR professionals create a culture where ethical behavior is encouraged?
createing org where ehtical behavior is encouraged/ cultivated
Define the term “business ethics.” values/ principles used to evaluate members of org is appropriate
1 HR’s Role in the 21st Century
Check Your Knowledge Answer
What are the six major trends have been identified as influencing the work environment?
competition, cost/ benefits for HR, productivity changes, increasing pace complexity of scoial cultural legal demographic edu changes, dysfunction in workplace, social trends
1 The Internal and External Environments
Check Your Knowledge Answer
Internal Environment: Define "culture" and identify who shapes an organization's culture.
orgs value system. HR policies and practices
Internal Environment: Define technology. eqp/ knowledge used for production
Internal Environment: How does technology influence an organization's structure?
Internal Environment: Organizational size is an important factor in determining ________________.
hr activities
External Environment: How does the economy influence HR activities?
local, state, national events. strong econo decreases unemployement, increase wages,recruitment competitive, increase desire for training. vise versa for weak economy
External Environment: How does international competition influence HR activities?
forced competition/ regulations
Define the term "SWOT". assess org internal capacities along with enviro forces. strengths, weaknesses, opportunities,threats
What is the purpose of a SWOT analysis? gain understand. form a plan for where org stands based on compt
1 What Competencies Do HR Professionals Need in the 21st Century?
Check Your Knowledge Answer
What are the six HR competencies? provide transformational leadership, collab/ resolve strategic challenges and decissions, encourage employee involvment, empower and facilitate learning, design process for performance systems, maintain global biz perspective
HR Characteristics: What knowledge of the Business and Industry must an HR professional possess?
understanding of org biz objectives and means that must be employed to attain them
HR Characteristics: Why is it important for an HR professional to have an understanding of the economy?
asked to advise orgs on productivity and issues based on stance of ecnomy
HR Characteristics: Why is it important for an HR professional to have analytical abilities?
increase in technology and manage processes to diagnos problems
HR Characteristics: Why is the ability to influence others a critical characteristic of an HR professional?
to sell/ defned a position and gain by in of leaders
HR Characteristics: Why is a propensity for action needed by an HR professional?
need to take proactive approach to discover/ resolve problems
HR Characteristics: Why is meant by "engagement?" foster motivatio nand retention
HR Characteristics: Why is it important for HR professionals to have political awareness?
integrating resources and rally employees to support org strategy
HR Characteristics: Why is it important for HR professionals to be customer focused?
corp social responsibilty balance service from external environment
1 HR Generalists and Specialists
Check Your Knowledge Answer
Define the term: HR generalist. guiandance and management support- comp, relations, benefits, record keeping compiance develop goals
Define the term: HR specialist. foused funcstin within ord- recuriting, labor relations, training, specific areas
1 The HR Department
Check Your Knowledge Answer
Why is it important that the HR managers be at the top of the organizational hierarchy?
to play critical role in policy formulation, provide power for fair implementation of policy
D351 Topic 1
Course: Introduction to Human Resources Management (D351)
University: Western Governors University
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