aboutJR-PLUSTotstomachhand
Message from the President
About the company name and logo
Origin of the company name
We want to be a company that can provide customers with exciting, positive experiences during their travels and in their daily lives. To achieve this, all of our employees will always be thinking about what positive value we can provide to our customers.
About the logo
The "excitement" we want our customers to feel, and the sense of expectation that the company will expand and develop into the future, are expressed in the traditional Japanese auspicious motif (shippo pattern), which also carries the meaning of the "+ (plus)" in our company name. The colors represent the business area along JR Central's lines, with blue representing the Shinkansen and orange representing conventional lines.
Company Profile
| Company name | JR Central Retailing Plus Co., Ltd. |
|---|---|
| Established | October 1, 2023 *Tokai Kiosk Co., Ltd. and JR Tokai Passengers Co., Ltd. merge |
| Capital | 700 million yen |
| Head Office Location | Two head offices in Tokyo and Nagoya (registered head office is Nagoya) |
| Representative | Representative Director and President Hajime Kobayashi |
| Number of Employees | Approximately 5,500 people (as of April 2024) |
| Business Contents | We operate a store business, Shinkansen in-car service business, franchise and licensing business, manufacturing business, e-commerce business, food and beverage business, etc. |
| Sales volume | 101.6 billion yen (FY2023) |
| Number of stores | 294 stores (as of April 2024) |
| Business location | ■ Head Office (Nagoya) ■ Head Office (Tokyo) ■ Kanto Region ・Kanto Branch Office Shin-Yokohama Branch Office ・Tokyo Train Sales Branch Office ・Tokyo Factory■ Shizuoka Region ・Shizuoka Branch Office Mishima Branch Office/Hamamatsu Branch■ Chubu Region ・Chubu Branch Office Kita Branch Office/Toyohashi Branch Office/Nishi Branch Office ・Nagoya Factory■ Kansai Region ・Kansai Branch Office Kyoto Branch Office ・Osaka Train Sales Branch Office ・Osaka Factory |
History
| Tokai Kiosk | J Diner Tokai | Passenger Services | |
|---|---|---|---|
| Showa 62 (1987) June |
In conjunction with the division and privatization of Japanese National Railways, the sales department of the Railway Kousaikai (foundation) was separated and established as a joint-stock company with its business base in the area of Central Japan Railway Company. | Passengers Service Co., Ltd. is established (a wholly owned subsidiary of Central Japan Railway Company). | |
| Showa 63 (1988) March |
Cafeteria train service begins (service begins on Shinkansen trains) | ||
| Showa 63 (1988) April |
Acquired Hamamatsu Sales Office from the Railway Kousaikai Foundation and opened Hamamatsu Branch | ||
| Showa 63 (1988) June |
Established J-Diner Tokai Co., Ltd. as a spin-off from Nippon Shokudo | ||
| Showa 63 (1988) August |
Acquired all shares of Rick Foods Co., Ltd. and made it a subsidiary. | ||
| 1989 (Heisei 1) February |
Cafeteria train begins operation | ||
| 1991 March |
In-train ticket inspection service begins | ||
| 1993 April |
Started on-board ticket inspection services Merged with Buffet Tokyo Co., Ltd. | ||
| 1994 February |
Central Japan Railway Company acquires all shares of the Company | ||
| 1995 April |
On April 1, the company acquired some of the stores (10 stores) within Shizuoka Station from the Railway Kousaikai Foundation and opened the Shizuoka branch. | ||
| 2000 March |
End of Shinkansen dining car service | ||
| 2001 (Heisei 13) April |
Acquired the entire Shizuoka Sales Office from the Railway Kousaikai Foundation | ||
| 2001 (Heisei 13) December |
Current Tokyo factory begins operation | ||
| JR Central Passengers | |||
| October 2002 | Merger with Passengers Services JR Tokai Passengers Co., Ltd. is established. J-Diner Tokai Foods Co., Ltd. changes its name to JR Tokai Delicious Foods Co., Ltd. |
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| 2003 (Heisei 15) April |
Bellmart stores will open new logistics consolidation centers to centralize product delivery | ||
| 2006 (Heisei 18) July |
Merged with JR Tokai Delicious Foods Co., Ltd. | ||
| 2006 (Heisei 18) December |
License agreement signed with Starbucks Coffee Japan Co., Ltd. | ||
| 2007 March |
New Nagoya factory begins operation | ||
| 2008 (Heisei 20) March |
Becomes a wholly owned subsidiary of Central Japan Railway Company | ||
| 2012 (Heisei 24) March |
Settsu Factory (currently Osaka Factory) New factory operation begins | ||
| 2012 (Heisei 24) July |
Merged with TOIN Co., Ltd. | ||
| 2015 April |
Absorbed subsidiary Rick Foods Co., Ltd. and unified the logistics division. | ||
| 2018 October |
Tokyo factory obtained JFS-B standard approval | ||
| Reiwa 1 (2019) May |
Osaka factory obtained JFS-B standard approval | ||
| Reiwa 2 (2020) February |
Nagoya factory obtained JFS-B standard approval | ||
| Reiwa 5 (2023) April |
Signed a franchise agreement with Soup Stock Tokyo Co., Ltd. | ||
| Reiwa 5 (2023) October |
Through a merger with JR Central Passengers Co., Ltd., JR Central Retailing Plus Co., Ltd. is established. |
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JR-PLUS in numbers
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For passengers using the Shinkansen
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Approximately 432,000 people/day
The Shinkansen Shinkansen is used by 158 million people annually(※), or about 432,000 people per day. We are developing our business within stations where many people come and go.
2023
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Number of customers visiting stores (Store Business)
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Approximately 230,000 people/day
The stores we operate, mainly around stations, serve approximately 87 million customers per year, with approximately 230,000 customers using them daily for business, travel, commuting to work or school, etc.
2023
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Store sales (all businesses)
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Approximately 240 million yen/day
We operate 294 stores in various locations, and the combined sales of all stores is approximately 240 million yen on a busy day. Some stores even make over 15 million yen in a day.
2023
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Number of stores (all businesses)
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294 stores
We operate 294 diverse stores, ranging from face-to-face stores to large stores, tailored to suit each location.
As of April 2024
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Souvenirs available
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Approximately 7,600 types
We currently do business with approximately 700 souvenir manufacturers and handle approximately 7,600 types of souvenirs.
2023
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Sales floor efficiency
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Approximately 6.8 million yen/tsubo(per month)
We boast extremely high sales floor efficiency through branding development tailored to the established business formats of station-based retailers, such as kiosks, convenience stores, gift shops, restaurants, cafes, etc. Some face-to-face stores have a sales floor efficiency of up to 10 million yen per tsubo.
2023
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Number of daily products manufactured
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Approximately 34,000 meals per day
The three factories produce approximately 34,000 daily deliveries (boxed lunches, rice balls, sandwiches)!
2023
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Daily product sales
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Approximately 110,000 units per day
The total number of daily deliveries (bento, rice balls, sandwiches) sold across all stores is approximately 110,000 per day! They support the stomachs of many people every day.
2023
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