Sergio eduardo Mataloto fale

𝗩𝗜𝗗𝗔 𝗣𝗟𝗘𝗡𝗔 𝗚𝗢𝗘𝗦 𝗜𝗡𝗧𝗘𝗥𝗡𝗔𝗧𝗜𝗢𝗡𝗔𝗟 Dear clients, team & everyone who helped make this dream possible, six years ago, we opened our first location, Café Janis, with my former partner Margaux Marcy, who is now focusing on her own project at @ofakarri.com. Back then, our experience in hospitality was mostly limited to student jobs. We opened Café Janis in five weeks, underestimating how long it actually takes to build something good back then. On opening day, I thought it was fantastic. My mom (the best ❤️) was kind enough to give me the impression that it was actually great. In reality, it was far from perfect — it was a disaster. Nothing went as planned. Yet, this rough start was a blessing in disguise. It forced us to confront the harsh truth: if the only people present there were Margaux, myself and a few sympathetic friends — was not due to poor promotion or a misunderstanding of the concept, but because we were simply not doing a good job. So we decided to close for 2 months, attributing it to an electrical issue and we kept nothing but our manager Ana, who's now co-managing Javá - she's killing it! This initial failure was pivotal. It taught me how challenging a failure could mentally be and opened the door for us to transform Janis into a place where I like to start my day — along with many others who aren’t just there out of pity, but actually enjoy what we created. Our journey taught us to adapt and improve. This growth helped us refine our vision of hospitality and what we wanted to offer our clients, team, and community. With solid company values and with more experience on our back, we can proudly announce that the time has come: 𝘄𝗲 𝗮𝗿𝗲 𝗲𝘅𝗽𝗮𝗻𝗱𝗶𝗻𝗴 𝗯𝗲𝘆𝗼𝗻𝗱 𝗟𝗶𝘀𝗯𝗼𝗻! 𝗪𝗲’𝗿𝗲 𝗵𝗲𝗮𝗱𝗶𝗻𝗴 𝘁𝗼 𝗟𝗼𝗻𝗱𝗼𝗻, a city known for its fierce F&B competition, from the most addictive fast food to upscale Mayfair establishments and everything in between, including the richest mix of Middle Eastern, Indian, and Asian influences… well, London has it all. So, why London? I assume part of it is ego — the will to prove that we can thrive in such a dynamic market. More importantly, it's the vibrant energy and opportunities the city presents. While we'll continue our operations in Portugal, we are confident that London will inspire us to elevate our standards and enhance our operations across both current and future venues in Lisbon. From the bottom of my heart, I thank everyone who has worked with us, supported us, and joined us on this journey. To all our team members, our customers, and especially our regulars — your presence has made our venues truly special. So, cheers to many more challenges, more learning, but most importantly to many more joyful moments in what is undeniably the best industry ever!  Pierre d'Andrimont

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As a company, there is nothing we love more than to help our clients create outstanding events. That is why we created The Ultimate Checklist For Your Event, a comprehensive guide containing useful information on how best to plan an event. Whether you are organising a company retreat, kickoff meeting, product launch, conference, office party, seminar or any other type of business event, our tips will help you plan effectively and make sure you don’t forget anything important. Download The Ultimate Checklist For Your Event on our website

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Need your help

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Discover the perfect module for managing a wide variety of events at your hotel, from conventions and seminars to receptions and workshops. With Erbon Events, you'll have at your disposal a tool that guarantees organization and practicality at every stage of the process. This module is fully integrated with your PMS, offering unified and efficient management. Want to take your hotel's event management to the next level? Click on the link erbonhospitality.com and schedule a DEMO. Discover how Erbon Events can boost your results and maximize your profitability. #ErbonHospitality #hotel #hotels #inns #technology #ComeToErbon #SoftwareForHotels #tourism #events

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🎯 Are you ready to rank your hotel in the top search results ? As a hotelier, staying ahead of the competition is key. Our SEO services make sure potential guests find you first by maximising your visibility on search engines! Building your hotel's website with native SEO offers numerous benefits, such as: 🔹 Attracting free organic traffic to your site. 🔹 Reaching highly interested customers who are actively searching for hotels or activities in your area, indicating their intent to book. 🔹 Securing commission-free reservations, increasing your direct bookings and profitability. Find out more 👉 https://lnkd.in/eTfMAxHm

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The Hospitality Concept Blueprint is our latest strategic and conceptual tool taught at leading universities such as EHL Hospitality Business School, ESSEC Business School and HEC Paris. It breaks down the 8 fundamental building blocks behind any successful hospitality concept. Download our free Blueprint to create your hospitality concept from the ground up. https://lnkd.in/e5dwf5iY #branding #brandmarketing #brandstrategy #hospitality #hospitalityindustry #hotelindustry #hotelmarketing

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🌟 5 Skills in High Demand in the Hospitality Industry ➡  The hospitality industry is evolving, and skilled professionals are more in demand than ever. Discover the 5 key skills that make a talent stand out an are essential for delivering exceptional guest experiences. 🔆 For more insights, visit the Brigad blog on our website! Link in comments. #hospitalityindustry #staffingsolutions #brigaduk #ukhospitality #customerservice #teamwork #leadership #shorttermstaffing #hospitalityskills #londonhospitality

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As we continue to celebrate National Learning and Development Month, we’re thrilled to explore the transformative impact of VR training in the #hospitality industry! 🏨 Virtual Reality is revolutionizing how hospitality staff are trained, and leading establishments are already reaping the benefits. One notable example is Accor, a French hotel group that has utilized VR to enhance staff training – ensuring they gain valuable experience without affecting real customers. Some ways VR can help the hospitality industry include: 🌟 Guest Experience Training: VR allows staff to practice real-life guest interactions, honing their service skills for exceptional customer care. 🌍 Cultural Sensitivity: VR experiences provide invaluable insights into diverse guest backgrounds, fostering understanding and respect among staff. 🚨 Crisis Management: Through immersive simulations, team members can learn to handle emergencies like fire safety and evacuations, ensuring a safe environment for guests. __________________________ By leveraging the power of VR, hospitality organizations are equipping their teams to deliver outstanding service in a competitive landscape. Read more about how Accor Hotels are using VR training: https://lnkd.in/dUf6vgud 🔍 Stay tuned as we continue to highlight how various industries are using VR for impactful learning and development throughout this month! #LearningAndDevelopment #VRTraining #Hospitality #GuestExperience

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🌟 Introducing Hestia: The Future of Guest Experience 🌟 We're excited to unveil Hestia—our latest innovation on the Alliants Guest Experience Platform! Named after the Greek goddess of hearth and home, Hestia is designed to elevate and personalize every guest's stay. 🏨✨ With Hestia, hoteliers can now enjoy: 📊 Data-Driven Personalization - Tailoring experiences to individual guest preferences. 🛠️ Operational Efficiency - Streamlining hotel operations with in-depth insights. 📱 Improved Guest Engagement - Enabling real-time, seamless communication. 📈 Comprehensive Reporting - Access to detailed performance metrics. 🔐 Enhanced Security and Compliance - Keeping guest data safe and sound. Join us in revolutionizing the hospitality industry one guest experience at a time! 🌍🎉 🔗 Learn more about Hestia and how it can transform your guest experience here!: https://lnkd.in/etW_T595 #Hospitality #GuestExperience #HotelManagement #DataDriven #Personalization #OperationalEfficiency #DigitalTransformation #Alliants #Hestia #Innovation #CustomerSatisfaction #TechInHospitality

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Just like a book needs a reader to bring its words to life, your hotel needs dynamic inventory to truly tell its unique story. Why keep your room attributes a silent secret when they can be the main characters of your guest's experience? With Dynamic Inventory, you can highlight the special features of each room in infinite ways, from cozy reading nooks to breathtaking views, ensuring every guest's stay is as compelling as their favorite novel. Let's turn the page on static inventory and bring your hotel’s story to life with personalization that speaks volumes. You can schedule a demo call and see how Dynamic Inventory can help your hotel: https://lnkd.in/d5Tc9bTs #DynamicInventory #HospitalityInnovation #HotelManagement #StorytellingInHospitality #WorldHospitalityAlliance #AttributeBasedSelling

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Smooth Operations: The First Step to Happy Guests 😌 Paris will be busy this summer, and a seamless guest experience will elevate your hotel and make all the difference. Picture this: your guests arrive at your hotel having already completed their pre-check-in online the day before. Now, they simply need to pick up their keys at a kiosk in a matter of seconds as soon as their room is ready before heading to their accommodation. With no added hassle upon arrival, your guests can immediately relax and leave behind the exhaustion of travel! 😎 What could be more comforting than minimal waiting time and a streamlined check-in process for your guests in these bustling times? Ensure satisfied guests and smoother operations for your hotel by opting for Ariane’s self-check-in solutions: https://bit.ly/4b0ccIP #arianesystems #selfcheckin #automation #hospitality #guestexperience

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You can stay at a hotel for less than 1,000 points per night...and here's how 👇 Attention, ThankYou point holders! 💳 There's now a 50% transfer bonus to Accor Live Limitless! Accor has a simple redemption system for hotels like Fairmont, Ibis, and Sofitel. With this bonus, 1,000 ThankYou points become 750 Accor points (offering around 1.6 cents per point in value). Just to put that in perspective...Accor, with brands like Fairmont and Sofitel, offers a straightforward redemption system where 2,000 points equal a €40 discount on hotel stays. A hotel room for less than 1,000 points per night?! Yes, please. While it may not match 1:1 transfers, it's still a solid deal (about 1.6 cents per point value). Just remember, redemptions start at 2,000 points. 

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Check-In to Your Future in Hospitality Management! 🌟 Watch as Sarosh Daruwalla, Country Head of Les Roches, Glion, and École Ducasse, unpacks the essentials for climbing the career ladder in hospitality. Discover how a degree in hospitality opens doors to a broad spectrum of career opportunities, from management to executive roles. Catch this mini clip on YouTube: https://lnkd.in/d7_xQ7pj Listen on Spotify and Apple Podcasts. #zista #thezistapodcast #industryinsights #hospitalitymanagement #hospitalitycareer

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🤝 Did you know that two of Brigad's core values are Care and Impact? 🎯 To make sure that we continuously emphasise these values in how we serve the hospitality industry, we've created 6 commitments - each with their own goals and KPIs which are reviewed yearly. 💥 Swipe through to find out what they are and how we performed in 2023! You can also visit our website (link in caption) to download and read more in our Impact Report. #brigaduk #impactreport #hospitality #hospitalitystaffing #hospitalityindustry #ESG #ourmission #hospitalitylondon

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New #dailytool 210 THE FORK Discover and book the best restaurants https://lnkd.in/eMsN-UBN A popular restaurant reservation platform to discover and book tables at restaurants around the world. View menus, make reservations, and receive confirmation of your booking. · Category : LEISURE · Functionality : Food and drinks · Mode : online, app · Device : win, mac, android, ios, linux · Licence : free #toolmate #startup #entrepreneur #business #marketing #technology #software #digital #tool #tools #digitaltools #digitalmarketingtools #digitaltoolsforyourbusiness

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La nouvelle video de notre motu privé luxe…. 🥰 For my Luxury students, do you remind our course on « emotions, feelings, 5 senses approach of video marketing in the Luxury World »? Sounds familiar? ;-) https://lnkd.in/dYWvGp7S

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