Auckland, Auckland, New Zealand Contact Info
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Experience & Education

  • The University of Auckland

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Licenses & Certifications

Projects

  • Implementation of DevOps & Agile Operating Model at Spark NZ

    Transition lead on the design and implementation of a strategic IT operational model change from a traditional model (Design, Deliver, Operate) to a DevOps model. Implemented across the entire technology organisation of 1'600 employees this initiative delivered improved efficiency in project & service delivery, significant reduction in operational spend and improved customer outcomes. This initiative also provided for the implementation of Agile methodology within Spark.

  • Network Operations and Engineering Insourcing (Spark NZ)

    Led the successful insourcing of network engineering & operations from Alcatel Lucent to Spark NZ, transitioning these services and 130+ employees without service disruption on August 1st 2014.
    This involved overseeing all program streams including HR, Commercial, Legal, Technical, Facilities, and Communication. This initiative netted circa $14M opex reduction and improved capital efficiency for delivery initiatives.

  • IT Operations Outsourcing (Orange Switzerland)

    Scoped, negotiated and led the successful outsourcing of IT Operations to EDS Switzerland. This was a strategic initiative for both Orange Communications and France Telecom Group.

    Outcomes Delivered:
    25% reduction in annual operating costs,
    50% reduction in the IT estate and consolidation from 4 Data Centres to 2.
    95% of all in scope employees transitioned to service provider
    No service disruption

    The scope of this initiative included infrastructure services…

    Scoped, negotiated and led the successful outsourcing of IT Operations to EDS Switzerland. This was a strategic initiative for both Orange Communications and France Telecom Group.

    Outcomes Delivered:
    25% reduction in annual operating costs,
    50% reduction in the IT estate and consolidation from 4 Data Centres to 2.
    95% of all in scope employees transitioned to service provider
    No service disruption

    The scope of this initiative included infrastructure services, application services, middleware and DB, client area services and network/telephony.


Organizations

  • IT Service Management Forum (UK), Kepner Tregoe (UK), Learning Tree Int. (UK)

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