Ellia

As always a fantastic experience at this hotel. Staff amazing and feel like family. Rooms of high standards. The gardens well kept and the new pool area so much improved with comfy sun beds Food in the restaurant a bit mixed but never left hungry and is very similar to the more expensive hotels. Staff work so hard to keep it all clean and tables wiped and all go out of their way to greet you and make sure you have everything you need. Undergoing even more renovations for the 2025 season so going to be a good choice. Bit saddened after 10 years that they will change the name but from the pictures it will look amazing. Not much entertainment but make your own Although Luca was fantastic, hope he’s back 2025. Food in beer and burgers was the best burger I have tasted and such good value for money staff are so nice and attentive and ready for a chat.

Traveling alone for 6 nights all inclusive for relaxation. Currently halfway through my stay and can't believe my luck this hotel for the price is a treasure. Room is more then adequate and clean with great wifi access. Pool main is lovely and refreshing everyday and loungers are great (not broken as some reviews say). Food for breakfast, lunch and dinner is absolutely superb and very high quality, the chef must be excellent and everything is varied and so tasty, better then most restaurants in London. If you want burger and chips, and pie everyday you won't be happy, but if you like a wide choice of continental dishes you are in heaven. If a veggie so many different salad options, if a meat lover god you are in for a treat every day. Even the cooked spinach is delicious! They even have fresh stuff cooked for you as well but the buffet has been enough for me. The comments about ice cream for kids only available for an hour is rubbish it's in large tubs and lunch and dinner everyday. Deserts are fresh and yummy to. Open bar with all inclusive from 10:30am to 11pm. If you want the same drinks as home you are silly at this price, but the local beer and soft drinks are great (not a wine drinker but others seem to enjoy). How they do for the cost I paid is amazing. Yes not many English here which is good as far as I'm concerned, but staff all seem to understand and talk English which is good. Such a peaceful stay I will hate leaving in few days. Be kind to staff as some seem to be doing well over 12 hour days with a smile on their faces. High recommend if you are easy going and want a break to recharge.

If you want your vacation to start well and wish to avoid surprises, please do not choose this hotel. We were told at 11:00 p.m., after a full day of travel, that the hotel was fully booked and we had to spend two nights temporarily in another hotel. This was an unpleasant surprise. We were tired and wanted to stay in the hotel we had chosen! They called a taxi for us, which was paid randomly in cash from some box. The taxi driver was frightening, driving recklessly, it was dark, and the music was very loud. We were dropped off somewhere in front of a hotel, where we spent a long time trying to find the reception desk. A man who didn’t speak English greeted us at the desk. That’s fine, but the hotel we were taken to was terrible and did not meet 4-star criteria, more like 1 or 2 stars. On the second night, we negotiated a better hotel with our travel organizer. Ellia Hotel was okay once we finally arrived. The location is good – there are shops, a couple of restaurants, and the beach is within walking distance. The hotel has nice, pleasant pools and sun loungers. The food selection was good, with desserts always available, and there were plenty of drinks and food. There was no water in the room, but you could fill up in the dining area. We had a room with a beautiful view, the furthest and highest in the complex. However, the cleaning service was very poor. Sometimes, we couldn’t even tell if the cleaner had been there. The sheets were not changed even once during the week, and the towels weren’t changed either. The floor was sandy and dirty. At one point, one of the toilet paper rolls in the bathroom was taken away, and it was never replaced. Due to the chaos of the first nights, we were promised a late check-out, but on the last day, the cleaner was already knocking at our door at 10 a.m. and scolded us, and then the receptionist came, also confused as to why we hadn’t left the room yet. This had to be dealt with again. In summary – the hotel is okay, and I would definitely rate it 4 stars when considering the room, location, food, and entertainment. But because of the unpleasant start and the attitude from the service staff, it doesn’t deserve good feedback from me, and I do not recommend staying here. This happened to every guest. According to the locals, this is their scheme to make extra money.