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What are the most effective ways to explain systems thinking to non-experts?

Powered by AI and the LinkedIn community

1

Use simple examples

2

Use visuals and diagrams

3

Use stories and scenarios

4

Use questions and exercises

5

Use analogies and metaphors

6

Here’s what else to consider

Systems thinking is a way of understanding how different parts of a complex system interact and influence each other over time. It can help you improve processes, solve problems, and design innovative solutions in various domains, such as industrial engineering. But how do you explain systems thinking to non-experts who may not be familiar with its concepts and tools? Here are some effective ways to do that.

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    João Vitor Lins Maciel
    Engenharia | Qualidade | Gestão de Projetos | Melhoria Contínua | Operações Industriais | Linkedin Top Voice
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    Rocio Chao
    Operational Excellence Advisor at ICBC (Insurance Corporation of British Columbia)
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    Mounica Chakka, PMP
    2

1 Use simple examples

One of the best ways to introduce systems thinking to non-experts is to use simple and relatable examples that illustrate the basic principles and dynamics of systems. For example, you can use a thermostat as a simple system that has a goal, a feedback loop, and a delay. You can explain how the thermostat senses the temperature, compares it to the desired level, and adjusts the heating or cooling accordingly. You can also show how delays in the system can cause oscillations or overshoots, and how feedback loops can be positive or negative. By using simple examples, you can help non-experts grasp the core ideas of systems thinking without overwhelming them with technical details.

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    João Vitor Lins Maciel

    Engenharia | Qualidade | Gestão de Projetos | Melhoria Contínua | Operações Industriais | Linkedin Top Voice

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    A simplicidade na comunicação não significa simplificar demais ou perder a substância; trata-se de transmitir a essência de forma clara e impactante. É uma habilidade valiosa em qualquer campo, desde a educação até o mundo dos negócios. Dominar a arte de simplificar o pensamento, a escrita e a explicação é um superpoder. Capacita-nos a tornar conceitos complexos compreensíveis para um público diversificado, tornando a informação acessível e útil para todos. Portanto, lembre-se: a simplicidade é a chave para desbloquear o entendimento. Pratique pensar, escrever e explicar de maneira simples e veja como essa habilidade pode transformar a maneira como você se comunica e como os outros percebem suas ideias.

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    Rocio Chao

    Operational Excellence Advisor at ICBC (Insurance Corporation of British Columbia)

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    Think about the human body. We are a system that requires each of its parts to function correctly and in relation to each other, in order to feel good overall. If the kidney is not doing its work or the heart is doing extra work, it will eventually cause trouble.

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    Luigi Caselle

    DIRETTORE Acquisti - Procurement Manager - INGEGNERE

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    flowcharts, block diagrams, cause/effect diagrams and operating diagrams can give the possibility for everyone to understand, by breaking down the various aspects, to understand the functioning of even complex systems

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    Mohammed Rizwan Mirajkar

    Expert Industrial & Systems Engineer and a Prominent Procurement Leader | FCIPS®CS | CSCP®| PMP®| MCIPS®CS | Certified Lead Auditor-QMS-ISO 9001 & EMS-ISO 14001 |

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    With the advancements of artificial intelligence, robotics, and machine learning concepts, systems thinking can be seen in almost all facets of life. One of the effective ways to explain is to provide case studies from different industries. For example, space research companies use advanced systems engineering concepts to conceptualize, design, test, and validate systems and subsystems of a complex spaceship.

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    Angelos Achnoulas
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    You can't expect from non experts to fully understand technical vocabulary. So the best way is to explain them what a piece of equipment does is by using short and understandable examples.

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2 Use visuals and diagrams

Another effective way to explain systems thinking to non-experts is to use visuals and diagrams that show the structure and behavior of systems. For example, you can use causal loop diagrams to show how different variables in a system affect each other, creating reinforcing or balancing loops. You can also use stock and flow diagrams to show how the levels and rates of change in a system are related, creating accumulations or depletions. By using visuals and diagrams, you can help non-experts see the patterns and connections in systems, and how they can lead to different outcomes.

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    Mounica Chakka, PMP
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    Systems thinking helps in understanding how a system works as a whole and also how different parts work together. Using visuals and diagrams will add a visual perspective for non-experts and depict the complexity of the relationship between the parts involved in the system. Value Stream Mapping (VSM) is one such tool that is most widely used in industries to identify bottlenecks and drive continuous improvements to optimize the flow. Also, it is an easy-to-read tool even for non-experts.

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    João Vitor Lins Maciel

    Engenharia | Qualidade | Gestão de Projetos | Melhoria Contínua | Operações Industriais | Linkedin Top Voice

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    poder está na capacidade de visualizar toda a cadeia de eventos, identificar pontos de melhoria e compreender como cada parte se encaixa no sistema como um todo. Essa abordagem não apenas simplifica a compreensão, mas também promove uma análise mais profunda e informada. Ao trazer elementos visuais para o pensamento sistêmico, estamos permitindo que uma gama mais ampla de pessoas compreenda e participe ativamente na busca por qualidade. Essas ferramentas não são apenas para especialistas, mas para todos os envolvidos, tornando a melhoria contínua acessível a todos os níveis de uma organização. As ferramentas visuais não apenas simplificam, mas também capacitam, inspirando uma nova era de inovação e excelência.

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    Esteban Rodríguez - Consultor de Productividad Industrial

    Te ayudo a implantar un sistema de capacitación a tus colaboradores basado en nuestro metodología TCP. | Director de Wekx | Proyectos Formativos | Facilitador |

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    Esto ayuda mucho. Utilizar elementos visuales como bocetos, borradores, diagramas, gráficas facilita la comprensión visual de las explicaciones. Un sistema requiere comprensión y apoyo de parte de un equipo comprometido. Así que a la hora de explicar un concepto sistémico es útil y necesario agregar algún elemento visual que complemente la explicación.

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3 Use stories and scenarios

A third effective way to explain systems thinking to non-experts is to use stories and scenarios that demonstrate the applications and implications of systems thinking. For example, you can use stories and scenarios to show how systems thinking can help you identify the root causes of problems, avoid unintended consequences, or generate multiple options for solutions. You can also use stories and scenarios to show how systems thinking can help you anticipate future trends, adapt to changing conditions, or create positive change. By using stories and scenarios, you can help non-experts appreciate the value and relevance of systems thinking for their own situations and goals.

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    João Vitor Lins Maciel

    Engenharia | Qualidade | Gestão de Projetos | Melhoria Contínua | Operações Industriais | Linkedin Top Voice

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    Ao aplicar os princípios do Design Thinking, mergulhamos na essência dos problemas e necessidades, enxergando além das superfícies. Entendemos as interconexões e padrões que formam o sistema industrial, mas como transmitir isso de forma acessível? O segredo está no Storytelling. Narrativas cativantes e envolventes são a chave para comunicar ideias complexas de maneira clara e memorável. Ao entrelaçar o pensamento sistêmico em histórias, criamos conexões emocionais e cognitivas, permitindo que até mesmo os não iniciados absorvam e compreendam a essência do sistema industrial.

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    Angelos Achnoulas
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    Using stories and scenarios is a compelling method to convey systems thinking to non-experts. These narratives can illustrate how systems thinking identifies root causes, prevents unintended consequences, and generates diverse solutions. Additionally, stories can showcase how systems thinking aids in anticipating trends, adapting to change, and fostering positive transformations. By employing stories and scenarios, you make systems thinking more relatable and demonstrate its value and relevance to non-experts in their specific situations and goals.

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    Esteban Rodríguez - Consultor de Productividad Industrial

    Te ayudo a implantar un sistema de capacitación a tus colaboradores basado en nuestro metodología TCP. | Director de Wekx | Proyectos Formativos | Facilitador |

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    Nuestro cerebro está diseñado para reaccionar a las historias. Contar experiencias de impacto que demuestren el éxito del enfoque sistémico ayuda a motivar a los actores en la escena. Resulta muy útil también.

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4 Use questions and exercises

A fourth effective way to explain systems thinking to non-experts is to use questions and exercises that engage them in systems thinking. For example, you can use questions and exercises to help non-experts define the boundaries and perspectives of a system, identify the key variables and relationships in a system, or test their assumptions and mental models about a system. You can also use questions and exercises to help non-experts explore different scenarios and consequences of a system, evaluate the leverage points and interventions in a system, or design and implement solutions for a system. By using questions and exercises, you can help non-experts practice and develop their systems thinking skills and mindset.

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    João Vitor Lins Maciel

    Engenharia | Qualidade | Gestão de Projetos | Melhoria Contínua | Operações Industriais | Linkedin Top Voice

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    A teoria é crucial, mas é na prática que consolidamos o entendimento. Ao aplicar o que aprendemos em exercícios práticos, internalizamos e fortalecemos os conceitos. Seja escrevendo, debatendo, simulando situações ou resolvendo problemas, a prática nos conecta de forma mais profunda com o conhecimento. As perguntas têm o poder de estimular a reflexão e a análise. Quando nos questionamos sobre o que aprendemos, estamos ativando diferentes áreas do cérebro, fortalecendo conexões neurais e fixando o conhecimento de maneira mais duradoura. Questione-se sobre como o conhecimento se aplica na prática, como ele se relaciona com outras áreas e como você poderia explicá-lo a alguém.

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    Angelos Achnoulas
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    Theory is the half foundations that you need to understand how systems operate. The other half is practice. Start with small and clear goal examples and keep going deeper step by step.

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    Esteban Rodríguez - Consultor de Productividad Industrial

    Te ayudo a implantar un sistema de capacitación a tus colaboradores basado en nuestro metodología TCP. | Director de Wekx | Proyectos Formativos | Facilitador |

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    Si no pueden responderte tal vez es porque no lograron comprenderte. Y eso es cierto, yo suelo solicitar: "Ahora explícamelo tú". Con esta simple pregunta le doy a otros la oportunidad de expresar lo que dicen haber entendido. Cuando escucho con atención sus respuestas me percato si han entendido o no. Los ejercicios también ponen a prueba esta capacidad. Porque para algunos se aprende "haciendo" y esto ayuda a comprobar la utilidad del enfoque de un sistema en el desarrollo de una organización.

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5 Use analogies and metaphors

A fifth effective way to explain systems thinking to non-experts is to use analogies and metaphors that relate systems thinking to familiar concepts and experiences. For example, you can use analogies and metaphors to compare systems thinking to gardening, cooking, or driving. You can explain how systems thinking involves planting seeds, mixing ingredients, or steering a car, and how these actions have feedback effects, delays, and trade-offs. You can also use analogies and metaphors to compare systems thinking to puzzles, games, or stories. You can explain how systems thinking involves finding pieces, following rules, or creating narratives, and how these elements have interdependencies, dynamics, and emergences. By using analogies and metaphors, you can help non-experts connect systems thinking to their existing knowledge and interests.

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    João Vitor Lins Maciel

    Engenharia | Qualidade | Gestão de Projetos | Melhoria Contínua | Operações Industriais | Linkedin Top Voice

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    Às vezes, explicar conceitos complexos pode parecer como desbravar um território desconhecido. É aí que entram as analogias - nossos mapas para tornar o desconhecido familiar! Imagine que aprender algo novo é como explorar uma nova cidade. Quando nos deparamos com algo desconhecido, procuramos pontos de referência, algo que nos seja familiar. Assim como navegar por ruas desconhecidas se torna mais fácil quando comparadas com aquelas que já conhecemos, explicar ideias complexas se torna mais acessível através de analogias.

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    Areeb Hasan Kirmani
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    Certainly, explaining systems thinking to non-experts requires simplicity and relatability. One effective approach is to use analogical reasoning, or simply analogical thinking, for instance, in the transportation system. Just as a well-functioning transportation system relies on the interconnectedness of various components like roads, traffic signals, and vehicles, systems thinking emphasizes understanding how different elements interact to achieve a larger goal, i.e., the smooth, timely, and safe movement of people and goods from one point to another.

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    Esteban Rodríguez - Consultor de Productividad Industrial

    Te ayudo a implantar un sistema de capacitación a tus colaboradores basado en nuestro metodología TCP. | Director de Wekx | Proyectos Formativos | Facilitador |

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    Utilizar analogías ayuda bastante también. Esto da color a la enseñanza y la expresa de manera más simple. Esto a su vez permite comprender el enfoque sistémico bastante.

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6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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    Alfonso Martínez de la Torre

    Founder at OpenMagnetics, a Free Open-Source toolbox for designing inductive components

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    Try to use tools that allow you create a to presentation that be interactive, fun, and more importantly, that can be shared and replayed by any one! Avoid white background powerpoints a few black letter ideas per slide, that's the most useful way of explaining ideas. Take a look at Genially

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    Shadrick Kamfwa
    (edited)
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    One thing i have found helpful in conveying systematic thinking is simply by use of common examples (things one has seen or heard before), things that someone may know and visualise. Use of mother tongue or native language that is easier to underscore the massage. Communication is a two way thing, give chance to the one you are communicating to so that he / she can express his/ her position regarding the subject at hand. Be gentle and patience is the key.

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