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Ishare Inc.
Tokyo, Japan
- Delivered professional analyst reports to over 12 million investors, leveraging insights from our collaboration with Gyoseki Inc. to empower them in making informed investment decisions.
- Built DCF models and made company information sessions accessible in user-friendly text format.
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Brandeis University
Waltham, USA
- Lead 6 weekly tutoring sessions for 30+ students with a tailored approach to enhance the acquisition of speaking skills through reviewing class materials and exam preparation, increasing the grades by a maximum of 20%.
- Also hosted the Japanese Language Table along with the tutor session, helping students acquiring practical Japanese speaking skills.
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RELIABLE Inc.
Tokyo, Japan
- Provided COVID patients necessities including food and medical devices at a local government call center, utilized active listening to better communicate with the patients to provide tailored solutions; documented inquiries using Salesforce CRM.
- Managed 30+ inquiries daily during 12-hour shifts, adapted to ever-changing protocols while delivering professional, policy-compliant service, and provided straightforward assistance by reducing call length by 25%.