PRIVACY POLICY

The privacy policy of the Journeez Travels & Tours is providing a platform to its users for managing and protecting your personal information through the website. Website utilizes the latest in Secure Server Technology to ensure that all personal information is protected to the highest standards.

This privacy policy applies to all the users who want to buy Umrah packages or who only just want information related to Umrah. Users can check our Umrah packages details and our services through this channel, which includes websites, mobiles sites. This privacy policy only applies to our online users or visitors to our website with regards to the information that they share or collect from Journeez Travels. 

We collect information:

If you contact us directly we may receive additional information about you such as your Name, Email, Address and Contact Number. The attachments you may send us and any other information you may choose to provide. When you register for an account we may ask for your contact information, including items such as name, company name, address, email address and telephone number.

We use your information:

When you search our websites and enter your details we will directly or indirectly contact you through our partner or our customer support team to provide you with more information relating to the website, for marketing and promotional purposes.

Personal data collected:

Customer full name, age, address, phone, email, nationality, residency country and passport number. Customer acquired Umrah package and flight details and services.

Keep in touch:

If you prefer not to receive such information or be a part of such research at any time, please e-mail us by quoting your full name. Journeez travels may also use your details for further information, to keep you up to date related to packages and services, promotional offers you may be interested in for research purposes.

Cookies:

Like any other website Journeez Travels uses cookies. These cookies are highly secured and do not store any personal details relating to you. A cookie is a small text file that is saved to and during subsequent visits from your computer or mobile device. If you do not wish to receive cookies you may not be able to use this website. Cookies are small pieces of information which are stored by your browser on your computer’s hard drive, able to see this website and have an efficient experience. Journeez Travels uses cookies to enhance and simplify your visit.

Safety and Security:

  • Avoid using the same password for multiple online accounts.
  • We share your relevant personal information to our flight partners, but not your payment card information. This may include the passengers name, contact number and booking preferences.
  • Keep your password private. Remember anybody who knows your password may access your account.
  • When creating a password, use at least 8 characters.
  • If using a public computer or terminal, always log out and close the browser when you complete an online session.
  • We take responsibility for all the personal data (such as your name, address, email, phone number, passport number, CNIC and date of birth.
  • We will only keep your data for as long as necessary to carry out our services to you  for as long as we are required by law. After this your personal data will be deleted.
  • We are your trusted partners and we value our customers so that we never ever share your personal data with a third party.

Note:

We will never ask you to confirm any account or credit card details via email and if you receive an email asking you to do so then please ignore it and do not respond. By using our website you hereby consent to our privacy policy and agree to its terms. If you have more questions related to our privacy policy, don’t hesitate to contact us.