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NEWS

NEWS

2024.10.10
Campaign
October 11th (Friday) to October 14th (Monday): WAON POINT 10x Campaign
2024.10.08
Fault information
[Important] News of communication failure of some SIM cards on "NTT Docomo Line" and free replacement
2024.10.08
Services
(Until October 31st) AEON MOBILE users only "AEON AEON Super Trial Campaign at Home for October 2024" News
2024.09.30
Fault information
(As of 9:00 am, September 30th) Due to heavy rain, communication services are being affected in some areas of Ishikawa Prefecture.
2024.09.11
News
News of launch of eSIM on "NTT Docomo Line"
2024.09.11
Services
[Important Notice] For customers applying for eSIM online
2024.09.11
Services
How to activate and download eSIM
2024.09.09
Terminal information
[Now on sale] Xiaomi Redmi Pad SE 8.7-inch tablet in a notebook size that you'll want to carry around
2024.09.09
Maintenance
September 19th (Thursday): Notice of Customer My Page System Maintenance
2024.09.02
press release
AEON MOBILE will be expanded to all directly managed "Smartphone Consultation Service 'TOP1'" stores in the Tokyo metropolitan area.
2024.09.02
press release
(Repost) AEON MOBILE Brand Message Contest 2024 - Announcement and introduction of the winning entries
2024.09.02
Fault information
[Restored] Telecommunications services are affected in some areas of Kyushu due to the effects of Typhoon No. 10. (As of 7:30 a.m. on September 2nd)
2024.09.02
News
(As of 9:00am on September 2nd) Due to the effects of Typhoon No. 10, there are delays in deliveries to the Kyushu and Shikoku regions.
2024.09.01
Sales Information
(As of 11:00 on August 31) Regarding store operating status due to the impact of Typhoon No. 10
2024.09.01
Services
(Until September 30th) AEON MOBILE users only "September 2024 AEON AEON Super Trial Campaign at Home" News
2024.08.09
Campaign
<8/10 (Sat) - 8/18 (Sun)> Save money on switching your smartphone or upgrading your model during the Obon holidays! Switch to AEON MOBILE for the whole family [Bon! Bon! Week! 2024]
2024.08.09
News
(Updated) Important News for customers using AEON MOBILE HIROBA
2024.08.05
Fault information
(Restored) The issues with My Page and the speed switching app on some devices have been resolved.
2024.08.02
Campaign
◇AQUOS wish 4 release commemoration◇Household budget saving campaign
2024.08.01
Maintenance
August 18th (Sunday): Customer My Page system maintenance News
2024.08.01
Campaign
<Ends on Sunday, September 1st> Changes to device purchase benefits for contract customers (partially ended)
2024.08.01
Services
(Until August 31st) AEON MOBILE users only "August 2024 AEON AEON Super Trial Campaign at Home" News
2024.07.31
Fault information
(Restored) There was an error with the process of receiving WAON point rewards on your My Page.
2024.07.31
Fault information
(Restored) Due to heavy rain, communication services are being affected in some areas of Akita and Yamagata prefectures.
2024.07.28
Fault information
[Restoration Notice] Regarding the malfunction of the "050 IP Phone App (iOS version)" for unlimited 050 calls (as of 5:30 a.m. on July 28)
2024.07.26
News
(As of 14:30 on July 26) Regarding delivery delays to Hokkaido, Akita, and Yamagata prefectures due to heavy rain
2024.07.25
Maintenance
August 6th (Tue) to 7th (Wed): Customer My Page System Maintenance News
2024.07.18
Maintenance
July 24th (Wednesday): Customer My Page System Maintenance News
2024.07.18
Maintenance
July 21st (Sunday): Customer My Page System Maintenance News
2024.07.11
Campaign
July 12th (Fri) to 21st (Sun): [Save with AEON Card!] The more you buy, the more points you get!
2024.07.10
News
Changing the name of your customer ID
2024.07.01
Services
(Until July 31st) AEON MOBILE users only "July 2024 AEON AEON Super Trial Campaign at Home" News
2024.06.27
Fault information
(Restored) We have resumed accepting applications for transferring carriers (MNP) using the one-stop MNP method.
2024.06.26
Services
Temporary suspension of new applications for the "050 unlimited calling" option service
2024.06.25
Maintenance
June 26th (Wednesday): Customer My Page System Maintenance News
2024.06.24
News
[iOS version] AEON MOBILE Security Plus now available
2024.06.24
News
AEON MOBILE to begin selling at TOP1 stores located mainly in the Tokyo metropolitan area - Conclusion of agency agreement with D-POPS Co., Ltd.
2024.06.18
News
Start of accepting MNP one-stop procedures for switching telecommunications carriers (MNP) for internet contracts
2024.06.11
Maintenance
(June 13th/June 18th) My Page and Official Website Maintenance News
2024.06.10
Campaign
Monday, June 10: AEON Mark's credit card, AEON Pay's smartphone payment, and e-money WAON are great deals on smartphones ~ Ariga 10 Day
2024.06.01
Services
(Until June 30th) AEON MOBILE users only "June 2024 AEON AEON Super Trial Campaign at Home" News
2024.05.30
Maintenance
June 7th (Friday): Customer My Page system maintenance News
2024.05.29
Fault information
(Recovery) There was a problem where my page was not displayed, but it has been resolved.
2024.05.27
News
Introducing a common SMS number ~ Strengthening measures against fraudulent messages impersonating our company
2024.05.24
Campaign
May 24th (Fri) to 26th (Sun): Get great deals on smartphones with AEON credit cards - 10x WAON POINT campaign
2024.05.20
Maintenance
May 28th (Tue): Customer My Page System Maintenance News
2024.05.20
News
About the "Brand Message Contest 2024" and the start of submission submissions
2024.05.01
Services
(Until May 31st) AEON MOBILE users only "May 2024 AEON AEON Super Trial Campaign at Home" News
2024.04.25
Fault information
(Apology/Restored) Regarding the malfunction (misdisplay) of News on the official website
2024.04.24
News
To our customers: Please visit your nearest AEON MOBILE shop.
2024.04.24
Campaign
(April 27th to May 6th) Bring your family to AEON this Golden Week ~ FUN FUN GOLDEN WEEK!! Campaign
2024.04.23
News
Golden Week business hours and SIM card delivery
2024.04.22
Maintenance
(Addition) (Thursday, April 25th) News of emergency maintenance on My Page
2024.04.18
Maintenance
(Updated) (Monday, April 22) News of emergency maintenance on My Page
2024.04.18
Maintenance
(Update) (Monday, April 22) News of payment system maintenance
2024.04.16
Campaign
April 19th (Fri) to 21st (Sun): Get great deals on smartphones with AEON credit cards - 10x WAON POINT campaign
2024.04.15
News
To all users of AEON Shareholder Benefit Program: How to register for your Owner's Card
2024.04.11
News
You can watch the archived broadcast of the "Spring 2024 Fee and Service Revision Announcement" on our official YouTube channel.
2024.04.10
press release
We will begin offering discounts on AEON MOBILE usage fees as a special benefit program for AEON shareholders.
2024.04.02
Fault information
(Recovery) There was a problem where my page was not displayed, but it has been resolved.
2024.04.01
Services
(Until April 30th) AEON MOBILE users only "April 2024 AEON AEON Super Trial Campaign at Home" News
2024.03.28
News
Regarding the plan name change of “Easy Plan”
2024.03.22
Fault information
[Restoration Information] Regarding the impact on communication services in some areas due to 2024 Noto Peninsula Earthquake (Updated at 14:00 on March 22nd)
2024.03.22
Warning
Please be aware of similar domains that we do not control.
2024.03.20
Campaign
March 20th (Wednesday) - March 31st (Sunday): Save money with your AEON Card! The more you buy, the more points you earn!
2024.03.19
Campaign
Spring is here - March 20th (Wednesday) - May 31st (Friday): AQUOS wish 2 [docomo version] [Used (unused)] is a great deal
2024.03.15
News
2024 marks the 10th anniversary of Aeon's cheap smartphones, and we will be distributing original video ads on YouTube and other sites from late March.
2024.03.15
press release
We will start accepting new and transfer procedures for AEON Mobile at AEON card counters ~ Expand to over 100 stores nationwide by August 2024
2024.03.15
press release
From April 1st (Monday), we will reduce the price of 30 to 50GB of Saitek Plan MORIMORI and create a new large capacity plan up to 200GB.
2024.03.15
Fault information
[Apology] Regarding the error in the "telephone relay service fee" when billing in March 2024
2024.03.08
News
Aeon International Telephone Service - Notice of revision of international call charges
2024.03.01
Services
(Until March 31st) Announcement of “March 2024 Aeon At Home Aeon Net Super Trial Campaign” limited to Aeon Mobile users
2024.02.28
News
(Apology) Regarding the postponement of the start of provision of the share plan usage cap setting function
2024.02.18
Fault information
(Recovery) The problem that made it difficult to display My Page has been resolved.
2024.02.15
News
Announcement of start of eSIM provision for "au line"
2024.02.07
Campaign
February 9th (Friday) to 12th (Monday): Get great deals on smartphones with AEON credit cards - 10x WAON POINT campaign
2024.02.01
Services
(Until February 29th) AEON MOBILE users only "February 2024 AEON AEON Super Trial Campaign at Home" News
2024.01.27
Fault information
(Recovery) The problem with My Page has been resolved and we have resumed accepting procedures.
2024.01.06
Sales Information
All stores open: Regarding business status due to the 2024 Noto Peninsula Earthquake (Updated at 07:45 on January 6th)
2024.01.04
News
Regarding support measures in response to the 2024 Noto Peninsula Earthquake
2024.01.04
News
(Updated at 10:30 on January 5th) Regarding delivery delays due to the 2024 Noto Peninsula Earthquake
2024.01.01
News
(Repost: Important News and apology) Use of the AEON Phone app has ended - please make calls using the standard calling app.
2024.01.01
News
(Reposted) Regarding the measurement results of the 2023 “reference speed”
2024.01.01
News
New Year Greetings
2024.01.01
Services
(Until January 31st) AEON MOBILE users only "January 2024 AEON AEON Super Trial Campaign" News
2023.12.26
Campaign
December 31st (Sun) - January 4th (Thu): Get great deals on smartphones with AEON credit cards - 10x WAON POINT campaign
2023.12.22
Campaign
(12/23~1/8) Good fortune coming! A bright year! ~ Grand raffle and AEON MOBILE campaign
2023.12.13
News
About year-end and New Year sales and SIM card delivery
2023.12.13
press release
(Repost) A “Diagnosis Menu” has been added to Smartphone Maintenance.
2023.12.13
press release
(Repost) Awarded 1st place in the Oricon Customer Satisfaction (R) ranking ``Cheap SIM'' for two consecutive years.
2023.12.13
News
A report on the press conference is posted on AEON MOBILE HIROBA.
2023.12.11
Fault information
(Recovery) Customers using "au line" - Regarding situations where communication services are unavailable or difficult to use
2023.12.07
Campaign
December 8th (Fri) - 10th (Sun): Get great deals on smartphones with AEON credit cards - 10x WAON POINT campaign
2023.12.01
Services
(Until December 31st) AEON MOBILE users only "December 2023 AEON AEON Super Trial Campaign at Home" News
2023.11.16
Campaign
From November 17th (Friday): Save on Black Friday with AEON credit cards ~ WAON POINT 10x campaign
2023.11.02
Maintenance
November 7th (Tuesday): Customer My Page system maintenance News
2023.11.01
Services
(Until November 30th) AEON MOBILE users only "November 2023 AEON AEON Super Trial Campaign at Home" News
2023.10.27
Maintenance
(Wednesday, December 6) News of system maintenance for application site and My Page
2023.10.18
News
(Important News and Apology) To Customers who subscribed to the Flat-rate Unlimited Calling Plan on or after Monday, July 10th - Regarding erroneous billing and refunds of calling charges
2023.10.12
press release
AEON Small Amount Short-Term Insurance will launch "Smartphone Insurance" which can be subscribed to for as little as 100 yen per month.
2023.10.06
Maintenance
October 17th (Tuesday): Customer My Page system maintenance News
2023.10.06
Campaign
October 6th (Fri) to 9th (Mon): Get great deals on smartphones with AEON credit cards - 10x WAON POINT campaign
2023.10.01
Services
(Until October 31st) AEON MOBILE users only "AEON AEON Super Trial Campaign at Home for October 2023" News
2023.09.28
News
(Additional/Repost) From October 2nd (Monday): Regarding suspension of acceptance of "identity verification documents that require supplementary documents" such as health insurance card
2023.09.28
News
Regarding invoices (eligible invoices) for usage details and changes in consumption tax calculation method
2023.09.25
Terminal information
How to improve when data communication is unavailable after updating to iOS17
2023.09.15
Campaign
September 16th (Sat) - 18th (Mon): Get great deals on smartphones with AEON credit cards - 10x WAON POINT campaign
2023.09.12
Maintenance
(Wednesday, September 27) News of system maintenance for the official website, application page, and My Page
2023.09.04
News
We have started offering the Android version of the "AEON International Telephone App."
2023.09.01
Maintenance
September 7th (Thursday): Customer My Page System Maintenance News
2023.09.01
Services
(Until September 30th) AEON MOBILE users only "September 2023 AEON AEON Super Trial Campaign at Home" News
2023.08.31
Campaign
August 31st (Thursday): Get great deals on smartphones with AEON credit cards ~ 10x WAON POINT campaign
2023.08.25
News
From October 2nd (Monday): WAON point benefits for store reception sheets will end.
2023.08.21
press release
Points earned by connecting to free Wi-Fi can be exchanged for AEON MOBILE 's high-speed data capacity ~ Launch of service partnership with GMO Town WiFi, Inc.
2023.08.07
Maintenance
August 9th (Thursday): Customer My Page System Maintenance News
2023.08.04
Campaign
<8/5 (Sat) ~ 8/16 (Wed)> Bon! Bon! Week! 2023 ~ Switch to AEON MOBILE & get great deals on bulk purchases of smartphones ~
2023.08.02
News
(Apology) For customers who are unable to make calls - please use the standard calling app as is.
2023.08.01
News
Regarding delivery delays due to the effects of Typhoon No. 6, etc.
2023.08.01
press release
(Starting August 1st) AEON Bank's home loan benefit "AEON Select Club" offers a 5% discount on AEON MOBILE charges
2023.08.01
press release
AEON MOBILE Brand Message Contest 2023 - Announcement of the winning entries
2023.08.01
Services
(Until August 31st) AEON MOBILE users only: News of the "August 2023 AEON AEON Supermarket Trial Campaign at Home"
2023.07.31
News
We have started offering the iOS version of the "AEON International Telephone App."
2023.07.20
Maintenance
Customer My Page System Maintenance News
2023.07.14
Terminal information
[Important News and Apology] To Customers Who Purchased SHARP AQUOS sense7/AQUOS wish
2023.07.14
Terminal information
[Important News and Apology] Request to customers using SHARP AQUOS sense7/AQUOS wish to change the settings of the calling app
2023.07.14
Terminal information
(Updated/Reposted) Request to customers using "Easy Smartphone 2", "Easy Smartphone", and "AQUOS Mobile" to change the settings of the calling app
2023.07.14
Services
(Updated/Reposted) The way to use "AEON Denwa" will change from Monday, July 10th ~ Regarding auto prefix support for "au line" and change of prefix number
2023.07.04
News
Launch of AEON International Phone Service (countries/regions served and international calling rates)
2023.07.01
Services
(Until July 31st) AEON MOBILE users only: News of the "AEON AEON Supermarket Trial Campaign at Home for July 2023"
2023.06.30
News
News of the launch of "AEON Security Pack Plus" - Now available as a set with AEON MOBILE Security Plus.
2023.06.12
Maintenance
<For all customers> (Thursday, June 14th, 8:30pm) Emergency maintenance News
2023.06.08
News
The official website is now even more convenient - it's now easier to apply for a SIM card and smartphone set.
2023.06.08
Maintenance
(Update) We have completed maintenance and have resumed accepting applications online.
2023.06.05
Services
June 24th (Sat): News of June 23rd Online Screening (Application required for viewing)
2023.06.01
Services
(Until June 30th) AEON MOBILE users only "June 2023 AEON AEON Super Trial Campaign at Home" News
2023.05.31
News
<For customers who make contracts or purchases online> News of change in credit card billing name
2023.05.31
Terminal information
Regarding support for FCNT products such as "arrows series" (May 31, 2023)
2023.05.23
Sales Information
Regarding the future closure of AEON Digital World (direct EC site)
2023.05.15
Services
News of the movie "Eternal Boys NEXT STAGE" advance ticket giveaway campaign for AEON MOBILE users only
2023.05.11
News
Regarding the start of electronic certificate installation service for smartphones of My Number Card
2023.05.08
Services
Saturday, May 27th: News of the May 23 Online Screening (application required for viewing)
2023.05.06
Terminal information
Regarding the issue where "AEON Denwa" does not appear on the Google Play Store on some Android 13 devices
2023.05.01
Services
(Until May 31st) AEON MOBILE users only "May 2023 AEON AEON Super Trial Campaign at Home" News
2023.04.30
News
(Apology) Regarding the error in the AEON MOBILE General Catalog March 2023 issue
2023.04.28
Campaign
(April 29th to May 7th) Bring your family to AEON during GOLDEN WEEK - Limited time campaign News
2023.04.25
Fault information
(Recovery) A problem has occurred that makes it difficult or impossible to use 050 unlimited calling.
2023.04.21
Services
News of the "Desperate Run" movie advance ticket (online) giveaway campaign exclusively for AEON MOBILE users
2023.04.18
News
Regarding business operations and SIM card delivery during Golden Week period
2023.04.17
press release
April 28th (Friday): Nara Prefecture's first Apple(R) Premium Reseller "NEWCOM Kashihara store" opens
2023.04.10
Services
April 29th (Sat): News of the 11th Online Film Screening (Application required for viewing)
2023.04.08
Fault information
[Failure information: Recovery report] Failure occurred due to MNP transfer procedure (5:20 on April 9, 2023)
2023.04.04
News
Regarding the holding of “Brand Message Contest 2023” and start of recruitment of works
2023.04.04
News
AEON MOBILE Shin-Toyokawa grand opening in Toyokawa City, Aichi Prefecture!
2023.04.01
Services
(Until April 30th) AEON MOBILE users only "April 2023 AEON AEON Super Trial Campaign at Home" News
2023.03.30
press release
AEON MOBILE starts offering 4x WAON POINTS on mobile charges
2023.03.23
Maintenance
[Extension of implementation period] <Type 1 (au line)> Regarding the impact of maintenance on the "answering machine" system
2023.03.14
Fault information
[Restoration Report] AEON MOBILE voice calls are unavailable (Second Report: March 14, 2023, 11:30 a.m.)
2023.03.06
Services
March 25th (Sat): News of the 10th Online Film Screening (Application required for viewing)
2023.03.03
Services
(Until March 31st) AEON MOBILE users only: News of the 9th AEON AEON Supermarket Trial Campaign at Home
2023.03.01
press release
First TV commercial "AEON MOBILE Quality" released on Wednesday, March 1st ~ You can ask at the store, and even after signing the contract, you can choose from a variety of convenient Plans (standard plans) ~
2023.02.17
Maintenance
<For all customers> (Tuesday, February 21st, 9pm) News of core system maintenance
2023.02.10
News
(Scheduled to be available from February 15th) <Important> News of the launch of "Spam SMS Block" for customers using au lines
2023.02.08
press release
AEON MOBILE 7th Anniversary ~ Spring Special Campaign Begins February 10th (Friday)
2023.02.06
Services
Saturday, February 25: News of the 9th Online Film Screening (Application required for viewing)
2023.02.03
Maintenance
February 10th (Friday): Customer My Page system maintenance News
2023.02.03
Maintenance
February 20th (Monday): Customer My Page system maintenance News
2023.02.01
Services
(Until February 28th) AEON MOBILE users only: News of the 8th AEON AEON Supermarket Trial Campaign at Home
2023.01.25
News
Regarding delivery delays due to nationwide heavy snow and storms.
2023.01.10
Services
January 28th (Sat): News of the 8th Online Film Screening (Application required for viewing)
2023.01.09
Warning
Regarding the emergency call function on smartphones running Android 12 or later
2023.01.01
Services
(Until January 31st) AEON MOBILE users only: News of the 7th AEON AEON Supermarket Trial Campaign at Home
2022.12.20
News
<To customers living in Niigata Prefecture and northern Japan> News of delivery delays due to heavy snow
2022.12.20
News
About year-end and New Year sales and SIM card delivery
2022.12.12
Fault information
(Apology) [Restored] Regarding the situation where some functions of My Page are not available [As of 9:00 pm on December 12th]
2022.12.06
Fault information
[Recovery] Regarding the situation where it is difficult to use voice calls (as of 10:30 on December 6, 2022)
2022.12.01
press release
Awarded 1st place in the Oricon Customer Satisfaction (R) ranking ``Cheap SIM''.
2022.12.01
News
AEON Style Takaoka Minami has started selling AEON MOBILE (a first in Toyama Prefecture).
2022.12.01
Services
(Until December 31st) AEON MOBILE users only: News of the "AEON AEON Supermarket Trial Campaign 6 at Home"
2022.12.01
News
You can now apply to change contract information on My Page.
2022.11.29
News
For customers who cannot log in to My Page
2022.11.28
Services
December 17th (Sat): News of the 7th Online Film Screening (Application required for viewing)
2022.11.22
Terminal information
Repost) How to improve when data communication is unavailable after updating to iOS16
2022.11.16
Maintenance
Important〉November Monday, 28th to Tuesday, 29th: Advancement of various reception times and temporary suspension of My Page
2022.11.14
Terminal information
News of malfunction of the fingerprint sensor on the Motorola smartphone "moto g52j 5G" and free repair
2022.11.07
Services
November 26th (Sat): News of the 6th Online Film Screening (Application required for viewing)
2022.11.02
Campaign
November 2nd (Friday) to 27th (Sunday): AEON Black Friday News
2022.11.01
Services
(Until November 30th) AEON MOBILE users only: News of the "AEON AEON Supermarket Trial Campaign at Home, Part 5"
2022.10.28
Maintenance
November 21st (Monday) to 22nd (Tuesday): Customer My Page System Maintenance News
2022.10.28
Maintenance
November 11th (Friday): FAQ system maintenance News
2022.10.28
Services
About provision of 14-digit phone number with data communication SIM card
2022.10.28
Maintenance
November 8th (Tuesday): Customer My Page system maintenance News
2022.10.24
Services
News of iOS version "050IP Phone" app update
2022.10.24
Fault information
<Update> (Apology) An issue has occurred where the call audio of "050 unlimited calls" deteriorates on the iPhone 14 series.
2022.10.20
Fault information
<Recovery> There is a problem with a type 1 SIM card that prevents suspension and resumption of use from completing successfully.
2022.10.14
Services
October 19th (Wed) to 20th (Thu): News of Referral Campaign System Maintenance and Renewal
2022.10.12
Services
October 29th (Sat): News of the 5th Online Film Screening (Application required for viewing)
2022.10.05
Maintenance
October 20th (Thursday): Customer My Page System Maintenance News
2022.10.03
Services
(Until October 31st) AEON MOBILE users only: News of the "AEON AEON Supermarket Trial Campaign at Home Part 4"
2022.09.26
press release
<For customers> We will start the "smartphone maintenance" service from October 1st (Saturday).
2022.09.26
press release
The first "AEON Smartphone Switching Consultation Center" has opened at AEON MOBILE Funabashi.
2022.09.26
News
We have renewed the page exclusively for corporate customers.
2022.09.24
Fault information
Recovery report [Communication outage] Due to the effects of Typhoon No. 14, AEON MOBILE communication services are unavailable or difficult to use in some areas (September 24, 17:00)
2022.09.16
Terminal information
〈Breaking News〉 Operation confirmation on the iPhone 14 series News
2022.09.15
Terminal information
News of the launch of the "motorola moto g32"
2022.09.05
Services
September 24th (Sat): News of the 4th Online Screening (Application required for viewing)
2022.09.01
Maintenance
Customer My Page System Maintenance News
2022.09.01
Maintenance
Customer My Page System Maintenance News
2022.09.01
Services
(Until September 30th) AEON MOBILE users only: News of the "AEON AEON Supermarket Trial Campaign at Home Part 3"
2022.08.15
News
Apology regarding communication failure of "Type 1 (au line)"
2022.08.10
Maintenance
<Schedule change> News of large-scale maintenance for customers using Type 1 SIM cards from August 22 (Mon) to 23 (Tue)
2022.08.05
Campaign
<8/6 (Sat) ~ 8/16 (Tue)> Bon! Bon! Week! 2022 ~ Save money by buying smartphones in bulk at AEON 's mobile phone section ~
2022.08.03
Services
Saturday, August 20th: News of the 3rd Online Film Screening (Application required for viewing)
2022.08.01
Services
(Until August 31st) AEON MOBILE users only: News of the "AEON AEON Supermarket Trial Campaign at Home Part 2"
2022.07.27
press release
< Ages 60+ > Starting Monday, August 1st, "AEON Denwa Unlimited Calls" will be discounted by 440 yen (tax included) every month
2022.07.26
Campaign
From August 1st (Monday), the application conditions for entry package contract benefits will be changed.
2022.07.19
Fault information
Recovery Information [Communication Outage Information] Difficulty in Using AEON MOBILE Voice Calls (As of 12:00 on July 19, 2022)
2022.07.17
Terminal information
Precautions when using multiple SIM cards (dual SIM cards) with Motorola smartphones
2022.07.15
Maintenance
News of credit card payment system maintenance
2022.07.06
Maintenance
(Implemented on July 13th) Regarding maintenance of the "Frequently Asked Questions" page
2022.07.02
Fault information
[Communication failure resolved] Regarding the situation where it is difficult to use the au line (as of 16:30 on July 5, 2022)
2022.07.01
press release
Regarding the holding of the brand message contest and the announcement of the winning works
2022.07.01
Services
(Until July 31st) AEON MOBILE users only "AEON AEON Super Trial Campaign at Home" News
2022.06.29
Services
July 16th (Sat): News of the 2nd Online Screening (Application required for viewing)
2022.06.09
Maintenance
Type 2 (NTT Docomo line) System Maintenance News
2022.05.25
Maintenance
News of credit card payment system maintenance
2022.05.13
Maintenance
Type 2 (NTT Docomo line) System Maintenance News
2022.05.11
News
From May 12th (Thursday), we will start offering share 1-3GB plans.
2022.05.09
News
(Apology) There has been a delay in the delivery of Type 1 (au line) SIM cards.
2022.04.20
News
(Customers who applied online) About SIM card delivery during the Golden Week period
2022.04.20
Campaign
During Golden Week, check out your smartphone bill at AEON - Great deals on buying smartphones in bulk for your family!
2022.04.13
News
(April 13th) We are updating the homepage system.
2022.04.08
News
(Apology and News) Postponement of launch of Share 1-3GB Plan: Scheduled launch in mid-May
2022.04.07
Fault information
(Updated on April 7th) For customers using 12GB and 14GB plans: Regarding automatic transition to 20GB plan
2022.03.29
News
Regarding the start of 5G communication service
2022.03.25
News
Regarding the revision of the age of customers who can sign a contract due to the revision of the Civil Code
2022.03.24
News
(Updated March 24) <Important> News of launch of "Dangerous SMS Rejection Setting" for NTT Docomo customers
2022.03.22
press release
(Reposted) Large capacity plan price will be reduced from April 1st (Friday) and 1 to 3GB will be added to the share plan in mid-April.
2022.03.22
News
(Reposted) <Important> Regarding changes in the end date (cancellation date) of communication services at the time of cancellation
2022.03.20
Terminal information
(Reposted) How to resolve the issue where some XIAOMI smartphones are unable to make calls to emergency authorities
2022.03.19
Terminal information
(Reposted) How to resolve the issue when you cannot make a call to emergency authorities with a dual SIM compatible iPhone
2022.03.07
News
(Updated March 7) <To customers who applied online> News and apology regarding delivery delays
2022.03.04
News
(Repost) <Important> News of launch of "Dangerous SMS Rejection Setting" for NTT Docomo customers
2022.03.01
News
(Completed) <Important> Regarding the advancement of business hours and reception hours of AEON MOBILE Customer Center and temporary suspension of My Page on March 1st (Tuesday)
2022.02.01
News
(Repost) Regarding the measurement results of 2021 “Reference Speed”
2022.02.01
News
(Reposted) [Warning] Please be careful of suspicious SMS (delivery companies, etc.) that you do not recognize.
2021.12.20
News
Regarding the start of provision of "Email carrying" (continuous use of carrier mail) service by a major telecommunications company
2021.09.30
News
(Updated at 16:00 on September 30th) Regarding the resumption of normal business operations due to the declaration of a state of emergency and the lifting of priority measures such as preventing the spread of the disease.
2021.09.02
News
About using "+Message" on AEON MOBILE
2021.06.01
News
Regarding infection prevention efforts at our stores
2021.03.29
News
AEON MOBILE to start providing age information notifications to LINE
2021.03.12
News
"AEON MOBILE", "IIJmio" and "mineo" to start notifying "LINE" of age information
2021.03.05
Terminal information
Regarding the phenomenon in which au line tethering is not possible on some terminals

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