(cache)その他ブランド(ソノタブランド) / klause/トートバッグ/リネン/BEG/無地

About Ponta points

Online store usage guide

About shopping with delivery

Delivery & Shipping

In the case of shipping rank A

Delivery fee: 770 yen nationwide (tax included)

If you purchase multiple items in one order, they will be shipped from each store, but the shipping fee will only be charged once!

・Products will be shipped from each exhibition store.
・If you order multiple products at once, the products will be shipped from each store. You will receive the product multiple times. (Cannot be shipped together)
・We will ship by Japan Post Co., Ltd. (Yu-Pack). (Delivery trader designation is not accepted)
・For the year-end and New Year holidays, consecutive holidays in May, and other holidays, the shipping schedule may be exceeded.
・The delivery address is limited to within Japan.
・At the time the product is delivered to the delivery company from our company, the risk of loss or damage of the product will be transferred to the customer.

For shipping rank I

Delivery fee: It depends on the size, shipping store, and shipping destination.
Please check the estimated shipping charges by selecting the shipping prefecture on the product page.

・We will ship by Yamato Home Convenience (household goods courier service). (Delivery trader designation is not accepted)
・It will be delivered to the installation location, but if it is difficult to bring in the product due to entrances, gates, passage widths, etc., there may be incidental charges such as lifting work.
* Please pay any incidental charges incurred directly to the delivery company at the time of delivery.
・Please check before purchasing whether the product can be brought into your home entrance, passageway, door, elevator, etc.If it is not possible to carry it in, it will be canceled and you will be responsible for handling fees such as shipping fees.
・Delivery of household goods may be significantly delayed depending on the size of the product, region, weather, etc.
・Due to the size of the product, such as a dining table, some products may be disassembled for shipping.In that case, you will need to assemble it yourself, but please note that instructions and tools are not included.

About the number of days required for delivery

In the case of shipping rank A

About 1 week until arrival

Specify the date and time of delivery

・The delivery date can be specified between 6 and 10 days after the order date.
Example) Order date 5/1 → Delivery date specified date 5/7 to 5/11
*In the case of purchase at the same time as shipping rank I, it will be 8 to 11 days after the order date.
Example) Order date 5/1 → Delivery date specified date 5/9 to 5/12
・If the delivery date is not specified, it will be shipped as soon as possible.
・Depending on the region, it may not be possible to specify the date and time, or it may take longer than usual.
・Specification of the delivery date and time is only a request.
・If it is necessary for us to confirm the details of your order (high-priced orders over 10 yen, etc.) or due to delivery conditions (traffic, weather, delivery company's circumstances), we cannot guarantee that your order will be delivered as requested. .

If you would like a post office delivery(Delivery rank A products only)

If you wish to have your order delivered to a post office, please register your shipping address information as follows.

*If you cannot enter your name, address, and phone number, we will not be able to deliver the product to you because we cannot confirm your identity.
*We cannot accept orders for simple post offices for post office deliveries.

For shipping rank I

・The delivery date can be specified between 8 and 15 days after the order date.
Example) Order date 5/1 → Delivery date specified date 5/9 to 5/16
*In the case of purchase at the same time as shipping rank A, it will be 8 to 11 days after the order date.
Example) Order date 5/1 → Delivery date specified date 5/9 to 5/12
・Please be sure to specify the delivery date.
・Depending on the region, it may not be possible to specify the date and time, or it may take longer than usual.
·Time can not be specified.The delivery company will inform you of the delivery time the day before or on the day of arrival.

■ Precautions when receiving products

Please be sure to receive the product on the specified delivery date or within the delivery company's storage period (within 7 days in principle) from the first delivery date.

- About absence

If you are absent when the product is delivered, we will post an "absence contact form".
To request redelivery, please contact the delivery company listed on the delivery notice.
However, if the delivery company's storage period (in principle, 7 days from the designated delivery date or the first delivery date) has passed, the order will be canceled if the delivery is not completed.

- Cancellation of orders

In addition to the provisions in this user guide, we may cancel your order if any of the following apply.

・If the customer refuses to receive the product
・If the product could not be delivered due to an unknown address.
・When delivery is canceled due to exceeding the delivery company's storage period.
・If the delivery company's storage period is extended again without prior notice to us.
・If you cannot receive the product without any other justifiable reason

－Regarding mischievous orders

Orders made by "spoofing" or "mischief", and "rejection of receipt without reason" have frequently occurred as nuisance to our company.We apologize for the inconvenience, but if you are a first-time customer (including customers who have acted similar to the above in the past) and place a high-value or large-volume order, regardless of whether it is before or after shipping, we will ask you to verify your identity. And we may ask you to confirm your intention to receive it.
In addition, if the above "personal identification" and "intention confirmation" cannot be performed, we may cancel the order and refuse any subsequent orders.

In addition, if the product is returned to us due to an unknown address, refusal to receive it, or exceeding the storage period, etc., and if we deem it to be malicious, we will refund all expenses required for delivery (including shipping and delivery charges). cost) will be billed to the customer.

About payment

■ About payment

・The following methods are available for payment.
- ・Credit card payment (VISA/MASTER/JCB/AMEX/Diners)
- ・Debit card payment
- ・Payday (paid later)
- ・PayPay payment
- ・Rakuten pay settlement
- ・au PAY payment
- ・Lueca payment
・Please note that the above payment methods cannot be used together.
・ Details of each payment method will be described later.

■ Common to all payment methods

・Consumption tax

　Consumption tax is calculated by multiplying the tax rate by 1% for each product and rounding down to the nearest yen.

・About identity verification

　In the case of high-priced items or large orders, we may ask you to verify your identity.
　If we are unable to verify your identity, we will cancel the relevant and subsequent orders.
　Please note that it will take some time to deliver, as it will be shipped after confirmation.

■ About Ponta points

	Point award	Use the points
Lueca	○	○
Other than those above	×	○

・1 point can be used from 1 yen.
・When using points, the discount will be applied to the total amount including the handling fee.

■ About credit card and debit card payment

We accept the following credit cards.

The total payment amount is as follows.

Billed amount breakdown: Product price total (tax included)
+ postage (tax included)　※about shipping cost

・Your order will be canceled in the following cases.
We may also contact you for confirmation.
- ・If the person who placed the order and the name of the cardholder are different
- ・If the card company's approval is not obtained
- ・If you cannot verify your identity when ordering high-priced items

・If you wish to purchase the canceled item, please place the order again.
・We do not accept reservations or reservations for products.Please note.
・Please contact your card issuer regarding the time it takes to receive a refund.

・For security reasons, we do not send credit card receipts.
Please check the usage details of the card company.
In addition, our company uses a system called SSL, and the card number is encrypted before being sent.
Please note that we do not guarantee safety.

・This site supports "EMV-3D Secure (3D Secure Ver2.0)" so that you can use credit card payments with peace of mind.
EMV-3D Secure is a personal authentication service provided by credit card companies.
Only when the card company deems it necessary, one-time passwords, biometric authentication such as fingerprints and faces, and additional authentication by QR code scanning are required.
Prevent unauthorized use of credit card information.
It can be used for credit card payments of international brands such as VISA, MasterCard, JCB, AMEX, and Diners.
If you have any questions about EMV-3D Secure, please contact each card issuer listed on the back of the card or the website below.

If you have any questions about 3D Secure, please contact each card issuer listed on the back of the card or the website below.

・Payment in installments

VISA MASTER (MPS) JCB AMEX	1回 2回 3回 5回 6回 10回 12回 15回 18回 20回 24回 *Payment in installments can be used from a total purchase of 1 yen (tax included) or more.
Diners	1 times *Payment in installments is not available.

・Payment in installments may not be available depending on the card company and contract details.
・If the total shopping amount is less than 1 yen (tax included) due to missing items, we will change to a lump sum payment.
・Please note that we cannot change the number of payments even if the price changes after ordering or due to missing items.
・Revolving payments and bonus lump-sum payments cannot be used.
・Please contact your card issuer regarding the time it takes to receive a refund.

[Precautions when using a debit card]

・If the billed amount changes due to missing items, cancellations, returned goods, etc., it may be temporarily deducted twice or three times, and it may take 45 to 60 days for the refund to be credited to your account.
・Even if you request an early refund by bank transfer, we will not be able to process it according to the regulations of each card issuer.
Please wait for the refund from the card issuer.Please understand the characteristics of the above debit card before using it.

If you have any other questions, please contact the card issuer listed on the back of the card or contact the website below.

■ Deferred payment, code payment, ID payment

You can use the following payment methods.

The total payment amount is as follows.

Billed amount breakdown: Product price total (tax included) + shipping fee (tax included)　※about shipping cost
* A separate fee may be charged depending on the payment method.

・Orders may be canceled for the following reasons.
- ・If the information registered at the time of ordering is different from the information registered by each payment company
- ・When the approval of each payment company is not obtained
- ・When the page is moved during the purchase procedure and the payment is not completed.
If you would like to purchase the canceled item, please place the order again.
We do not accept reservations or reservations for products.Please note.
・There may be a difference in the amount of money sent from the payment company due to missing items or cancellations before shipping.
We will process your bill so that it is correct, so please check the usage statement or billing statement of each payment company for details.
・If there is a change in the billing amount due to missing items, cancellations, returns, etc., it will be processed according to the rules of each payment company.
Even if you request an early refund by bank transfer, we will not be able to accommodate your request.
Please wait for the refund from each payment company.
・There may be a discrepancy between the billing date of the credit card company used to charge the balance and the date of usage history on the payment application, and you may be billed for the month you ordered.
In that case, the billing amount for the following month will be offset by the payment company you used.
Please contact each payment company for the correct billing date.
・Please understand the characteristics of each payment method before using it.
・Registration may be required in advance depending on the payment type.
・If you are using an iPhone, you may not be able to make a successful payment with a browser other than Safari.
・You may not be able to use the incognito browser or private mode.
Please cancel the browser mode before proceeding with the order.
・Please see below for how to use.

Pay Later (Payday)

PayPay

Rakuten Pay

au PAY

For customers using pay later

・You will receive an email notification of the amount charged from Paydy to the email address registered with Paydy.
Please pay by convenience store payment, bank transfer or account transfer according to the contents of the e-mail.
・The payment due date for convenience store payments and bank transfers is the 27th day of the month following the date of use.
・Convenience store payment fee for pay later is up to 390 yen (tax included).The bank transfer fee will be borne by the customer.
・Payment fee will not be charged for payment by bank transfer.It will be automatically withdrawn on the 27th day of the following month.
・If it falls on a holiday of the financial institution, it will be the next business day.Please be careful .
・If payment cannot be confirmed by the above steps, Paydy will contact you with the shipping phone number and shipping address you registered at the time of ordering.
・As a result of the examination of Pay-dy, you may not be able to use Pay-after-pay (Pay-dy).

If you have any other questions about Paydy's services, please contact Paydy Customer Support.

Click here for Paidy inquiry form

For customers using PayPay

・If you pay with PayPay (balance), you will not be able to use it if the balance is insufficient, so please charge the balance in advance.
・When the payment is completed on the smartphone, a sound "PayPay♪" will sound.
・If you have any questions about the PayPay campaign or other PayPay services, please contact us from the website below.

Click here for PayPay inquiry form

For customers using Rakuten Pay

・Purchase procedures must be completed on the Rakuten website.
・Rakuten ID is required for use.
・The maximum usage limit is the credit card limit you register or 1,000,000 yen, whichever is smaller.
・If you use Rakuten Points, the points will be deducted from your point balance at the time of purchase.
Please note that discounts based on Rakuten Points will not be reflected in the purchase amount in the purchase history of this site.
The payment amount breakdown is an automatic delivery email sent from Rakuten or Rakuten PayUsage history
・Rakuten points can be used for payment.
After entering the order details, move to the Rakuten Pay payment screen, select the payment method, and complete the payment.
If you are using Rakuten Points, please enter it on the payment screen.
・"Rakuten Points" will only be awarded when Rakuten Card, Rakuten Points, or Rakuten Cash is used for payment.
・If you have any questions, please contact Rakuten Pay.

Click here for Rakuten Pay inquiry form

For customers using au PAY

・au PAY can be used by non-au subscribers.
・Payment will be made from the au PAY balance.
・ If your au PAY balance is insufficient, you will need to charge it.If real-time charging is set, there is no need to charge.
・Please complete the procedure within XNUMX minutes after transitioning to the au PAY (online payment) payment procedure screen.
・The maximum payment amount is 1 yen per transaction. It will be 300,000 yen per day (including settlements other than our store).

If you have any other questions regarding au PAY services, please contact us from the website below.

au PAY inquiry form au PAY inquiry form

■ Lueca payment

The total payment amount is as follows.

Billed amount breakdown: Product price total (tax included) + shipping fee (tax included)　※about shipping cost

・Lueca is an original prepaid card that can be used at Geo Group stores and some online services.
・Cards can be issued and balances charged at stores that accept Lueca. Please note that it is not possible to issue or charge cards online.
・ By registering from "My Page", you will be able to make payments with Lueca at the online store.
・Login with GEO ID is required to use.
・If you pay with Lueca, you cannot use it with other payment methods.

Please check the following page for details.

Lueca

Returns/Refunds/Return Guarantee

■ About returns

・Because the products we sell are reused products, please understand that there may be slight stains, stains, wrinkles, and scratches before purchasing.
・If you have no choice but to return the product, please follow the procedure below.

(1) Advance notice of return request (return acceptance)
- ・Returns will only be accepted if there is a product defect that is not described on the product listing page. (2nd STREET JAPAN Online Store Service Guidelines Chapter 1 Article XNUMX Clause XNUMX(See)
- ・If you wish to return the product, please do so within 7 days from the day after the product arrives.2nd STREET JAPAN Online Store Support CenterContact is required.
  If you have purchased multiple items at once, please contact us after all the items have arrived and you have checked all the ordered items.
  If you wish to return additional items, you will need to contact us in advance for the additional items as well.
  Regarding the returned products, please cooperate in shipping them all at once.
- ・We do not accept any returns or cancellations due to customer's convenience.
(2) Return (return) procedure
- ・Please send the items you wish to return as described in (1) above to our returns department within 7 days from the day following the date of receipt.
- ・When returning the product, please include the relevant product, all accessories, and a return contact form (with all the prescribed items filled in).
- ・We do not accept returns of products received via home delivery at our stores.
- ・Please reuse the packing materials for the return, or prepare them yourself.
(3) Cases in which returns cannot be accepted
- ・If there is no advance contact within 7 days from the day after the product arrival date
- ・When we determine that the product cannot be returned after inquiring about the reason for the return.
- ・If the product has been used even once (including repairs, etc.)
- ・If the product has not been shipped within 7 days from the day following the return acceptance date.
- ・If the return contents are inappropriate, such as product discrepancies, missing accessories, missing return contact form, etc.
- ・In addition to the above,2nd STREET JAPAN Online Store Service Guidelinesif there is a violation of

(4) Refunds after returned goods
・We will refund the purchase price only if the return procedure is properly completed based on the above.

・The refund amount is calculated as follows, depending on the number of returned items in the same order.

	When returning all products in the same order			In the case of returning some products in the same order			Refund method
	Commodity price	Shippings	Fees	Commodity price	Shippings	Fees	Refund method
Credit card Pay Later (Payday)	〇	〇	×	〇	×	×	We request each payment company to cancel the order.
QR code	〇	〇	×	〇	×	×	Refund to balance from each company
Lueca	〇	〇	ー	〇	×	ー	Refund to the Lueca balance used at the time of ordering

・If the above refund is not possible due to circumstances, we will issue a refund using an external remittance service (CASH POST).
・It may take time to process the refund if there are financial institution holidays such as Saturdays, Sundays, holidays, year-end and New Year holidays, and long holidays.
・In the case of credit card payment, due to the closing date of the card, the refund may be made in the month following the month in which the payment was made.
・In the case of a debit card, if there is a change in the billed amount due to missing items, cancellations, returns, etc., it will be temporarily debited twice or three times, and it will take 45 to 60 days to refund to the account. There is
Since we process in accordance with the regulations of each card issuer, we cannot respond to requests for early refunds by bank transfer, etc.
Please wait for the refund from the card issuer.Please understand the characteristics of the above debit card before using it.
・Depending on the closing date of billing at each payment company, billing may occur in the month you ordered.
In that case, the payment company you used will offset it from the billing amount for the following month.
・Please contact each payment company regarding the time required for refunds.
・The Ponta points used will be returned as points within 2 weeks after the return is completed.
・Since we use an external remittance service, we do not make direct bank transfers from our company to customers.

■ About money-back guarantee

We offer a money-back guarantee for the following items that you have purchased.

Products subject to return guarantee	Electronic products such as wristwatches and home electric appliances (Some musical instruments are not eligible)
Money-back guarantee period	6 months from the product arrival date
Warranty details	Malfunction or inoperability during normal use
Refund details	Product price (tax included) + Shipping fee (tax included)

■ Issuing a money-back guarantee

・If you purchase a product that is subject to a money-back guarantee, we will enclose a "money-back guarantee".Regarding refunds, please check the "Money Back Guarantee" before contacting us.

■ Money-back guarantee policy

(1) After purchase, within the warranty period described in the "money-back guarantee" issued by our company, if a spontaneous failure occurs under normal use, we will refund the purchase price.
Please note that we do not repair, adjust, or exchange products.
(2) Even within the warranty period, the following cases will not be covered by the warranty and no refund will be given.
- ・Failure or damage due to incorrect usage, carelessness, or negligence
- ・If the money back guarantee is missing or lost
- ・In case of failure or damage due to natural disasters such as fire, flood, earthquake, etc.
- ・Changes in appearance due to use (changes such as dirt/scratches/rust)
- ・If the product has been repaired or modified by the customer
- ・When we check the actual product and determine that there is no problem in terms of quality and function.
- ・If the money-back guarantee has been tampered with
- ・When there are missing items such as accessories
- ・When there is a failure or damage due to the waterproof function
- ・When batteries or consumables need to be replaced
(3) We do not guarantee any charges (repair charges, construction costs related to installation and removal, consumables and delivery charges) that occurred at the customer's discretion after purchase.
(4) We are not responsible for any damages or losses caused by the failure of the purchased product.
(5) This warranty does not limit your legal rights.
(6) Electric products include the following products.
- ・Things that use batteries, batteries (including solar panels), and outlets
  Also, things that can be moved by connecting to the above equipment

About products posted on the online store

・The products posted on this online store are ranked according to their condition after strict product checks.
・If the product has stains or stains, it will be noted on the product detail page.Please read carefully before placing an order.
・We do not accept returns of products due to customer convenience.
・We cannot respond to discount negotiations due to stains, dirt, etc.
・B-CAS cards are not included with the visual equipment (Blu-ray/DVD recorders, etc.) posted.

About stock confirmation after ordering

・Regarding the listed products, since they are also sold at other online stores and physical stores operated by our company, there may be cases where they are out of stock when checking inventory after ordering.In that case, we will send you a cancellation email.In the event that an item is out of stock, we will not be able to prepare a replacement item.

About sales of watches, accessories, precious metals, etc.

Due to the provisions of the Secondhand Articles Dealer Act, when ordering the following products, in addition to the customer's delivery address information, we may ask you to enter your date of birth and occupation.

Shipping: Watches (wristwatches), accessories (rings, necklaces, bracelets, etc.), eyewear (glasses, sunglasses), precious metals, etc.
* Products with a sales price of 1 yen or more before discounts are eligible

Order the items you care about at the nearest Secast.Zero shipping fees.Cancellation is OK!About shopping for store backorder service

Up to 1 items can be ordered in one order

You can look at the real thing and try it on before considering it.Cancellation is possible.For back-ordered orders, the order will be completed when you visit the store to pick up the item and tell us that you will not purchase it.We cannot accept another order until the order has been completed.

How to use the store order service

You can use the Ponta card you registered at the store by registering it as your login ID (GEO ID).
For details on how to register for the store order service, please seeHow to use store order service"Please confirm.

*Even if you have a Ponta card, you will need to register as a member at the store. Please ask the store staff to confirm whether you have registered as a Ponta card member.

Products eligible for store order service

For eligible products, the "Add to store order cart" button will be displayed. Products for which the button is not displayed are not eligible for the store order service. Also, the target may change without notice. New products are not available for backorder.

Flow of store order service

The estimated arrival date may be exceeded due to the following reasons.Please note.

*It may take some time for delivery between stores, including some areas such as Hokkaido, Okinawa Prefecture, and remote islands.

*Delivery of packages may be delayed due to various circumstances such as delivery status and weather.

Please visit the business hours of the store you wish to receive.
Click here for business hours of each store

We will confirm your order when you arrive.Please bring the following

Smartphone Those who have: ・"Order number" written in the order arrival email
・My page on this site > "Backorder order number" in the store order history
Smartphone Those who do not have: ・Ponta card registered with the login ID (GEO ID)

・If you cannot confirm by any of the above confirmation methods, we will not be able to deliver the backordered item.
・ Ponta points cannot be given without a card.
・Please bring your Ponta card even if you have a smartphone.
・You cannot specify the desired date of receipt.

Regarding products whose storage period has passed

If your order has passed the storage period, we will assume that you do not intend to purchase it and will sell it again at our stores and online store. We do not accept extensions of storage period. Please visit us within this period.

About payment methods

You can pay at the pick-up store.Various credit cards can be used.
*Coupons cannot be used for store order services.

Credit cards that can be used in stores

About returned goods and refunds

・We cannot accept returns of purchased products due to customer convenience.
・We will only accept returns if the product is defective.
・Returns will be processed at the store where the order was received.
・Please note that refunds due to delivery or bank transfer cannot be accepted.

その他ブランドklause/tote bag/linen/BEG/plain

ItemCondition

Product Description

Product Details

Product inquiry

About order cancellation/return(For Japan)

About shopping with delivery

About shopping using the store order service

Save search results for products similar to this product

Recommended products

Favorite product

Checked product

magazine

About shopping with delivery

Delivery & Shipping

About the number of days required for delivery

Specify the date and time of delivery

If you would like a post office delivery(Delivery rank A products only)

■ Precautions when receiving products

- About absence

- Cancellation of orders

－Regarding mischievous orders

About payment

■ About payment

■ Common to all payment methods

■ About Ponta points

■ About credit card and debit card payment

■ Deferred payment, code payment, ID payment

For customers using pay later

For customers using PayPay

For customers using Rakuten Pay

For customers using au PAY

■ Lueca payment

Returns/Refunds/Return Guarantee

■ About returns

■ About money-back guarantee

■ Issuing a money-back guarantee

■ Money-back guarantee policy

About products posted on the online store

About stock confirmation after ordering

About sales of watches, accessories, precious metals, etc.

Order the items you care about at the nearest Secast.Zero shipping fees.Cancellation is OK!About shopping for store backorder service

Up to 1 items can be ordered in one order

How to use the store order service

Products eligible for store order service

Flow of store order service

Regarding products whose storage period has passed

About payment methods

Credit cards that can be used in stores

About returned goods and refunds

その他ブランド
klause/tote bag/linen/BEG/plain