About the Candidate

AKA Intelligence

  • Freelance Writer and Editor
  • Writing script for an artificial intelligence used to educate children and provide customer service.
    Editing and proofreading work of other writers.

Civicom Pacific Corp

  • Business and Customer Support
  • Providing customer service support to financial investment wholesalers from USA and Canada.
  • Assisting and helping customers through phone and email.
  • Transcribing audio files of investment meetings.
  • Organizing and storing meeting notes into our clients’ CRM system.
  • Scheduling appointments and seminars in calendars.
  • Assigning follow-up items to internal wholesalers.
  • Researching, compiling, and updating contact information of financial advisors.
  • Managing and organizing emails.
  • Proofreading transcriptions of other team members.
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