Trump’s anti-immigration zealot Stephen Miller is behind the purge at Homeland Security

Focused on a political agenda, not security, anti-terror experts say.
Image: Reuters/Aaron P. Bernstein
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When US Homeland Security secretary Kirstjen Nielsen pushed back on implementing a new, draconian White House directive on immigration, presidential aide Stephen Miller relied on a special trick to force her to relent, former agency officials told Quartz.

Miller would leak the latest numbers on apprehensions or asylum seekers at the border to reporters at the right-leaning Washington Examiner. The Washington Examiner would write a story, with an alarming headline about the growing number of people crossing into the US, sometimes criticizing Nielsen. Then Miller would print the story out, and get a paper copy to Trump.

Trump, ever sensitive to bad press, particularly from conservative outlets, would read the report, then pick up the phone and blast Nielsen, they said, and she’d capitulate on the issue at hand. White House and DHS spokespeople would not comment on the anecdote.

With Nielsen’s departure (April 7), Miller, a one-time aide to Jeff Sessions with close ties to the Center for Immigration Studies, an-anti immigrant group founded by a white supremacist, has emerged triumphant once again. Nielsen isn’t the only scalp Miller, 33, is going after—he is pushing a wholesale purge at the agency of over 200,000 employees that’s tasked with keeping US borders safe, detecting terrorism, monitoring transportation, and fighting cyber attacks, according to officials and other news reports.

Miller is agitating to remove Francis Cissna, a long-time DHS official who heads US Citizenship and Immigration, and he was also behind the push last week to bump nominee Ron Vitiello from the top job at Immigration and Customs Enforcement, former DHS officials tell Quartz. Randolph “Tex” Alles, the head of the Secret Service, another DHS agency, has just stepped down, and Homeland Security’s general counsel John Mitnick is expected to depart soon, at Miller’s urging, CNN reports.

An understaffed agency

The purge of top DHS officials is likely to leave the already understaffed agency reeling, and potentially unable to handle a natural or man-made disaster. If Cissna departs, the DHS will be without a permanent leader in most of its top jobs, including Secretary, deputy Secretary, head of FEMA, head of ICE, head of USCIS, Customs and Border Protection, and the Secret Service.

“It’s bad for morale, disruptive of departmental operations, and comes as the US is facing a variety of significant cyber and physical threats,” John D. Cohen, former DHS acting undersecretary for intelligence and analysis, told Quartz. The staffing decisions aren’t being made by “an individual who has an extensive understanding of the threats facing the country,” added the former counter-terrorism coordinator, they’re based “primarily on implementing a political agenda.”

“What’s to gain here?” said one former DHS official who worked with the Trump administration until very recently. “What’s plan B? Who do they have lined up to fill these jobs?”

Miller’s immigration overreach

“Without a doubt it is clear that [Miller] is in charge of immigration policy under the Trump administration,” said Philip Wolgin, the managing director of the immigration program at the Center for American Progress, a public policy research group. “From the beginning, when he was the architect of the Muslim ban, it is is amazing how singular a focus he has been on this.”

Miller has a “tremendous hold on this administration,” said Ur Jaddou, a former senior US immigration official and director of DHS Watch, a watchdog group. That’s thanks in part to the hard-line people he’s helped to install inside the administration, like Gene Hamilton, another former Sessions aide who worked on suspending protections for Dreamers, and Julie Kirchner, the former executive director of a fringe anti-immigrant group. Miller has a proven ability to destroy bipartisan efforts to get things done, Jaddou said, and “at every step of the way he just keeps doing it.”

In the early months of the Trump presidency, Miller rolled out immigration proposals that would ban non-English speakers and the poor, while declaring that the Statue of Liberty is not a symbol of welcome for refugees. In February of 2018 he torched a bipartisan Congressional deal that would have given Trump $25 billion to build a wall, in exchange for giving millions of “Dreamers” brought to the US as children a pathway to citizenship. In August of 2018, he proposed denying citizenship to anyone whose family had used US social services, including American citizen children. One White House aide’s tell-all book describes Miller as saying “I would be happy if not a single refugee foot ever again touched American soil.”

Before she was forced out of the agency in February of 2018, Elaine Duke, a long-time civil servant who briefly served as acting head of DHS, “would get in screaming matches with Miller in the White House,” over issues like how many refugees the agency would take, a former DHS official recalls. Duke would be yelling “That’s not who we are,” at Miller, the former official said, meaning his ideas were not in line with American values.

Even Trump immigration officials who support the president’s general policies on immigration, including limiting the number of people who can apply for asylum or who qualify for work visas, see Miller as a disruptive and dangerous presence. The most intractable problems that the US immigration system faces need to be fixed by Congress passing new laws, explained one ex-DHS immigration official who recently left the agency. But Miller’s hardline approach has made that more impossible, she said.

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4 Practical applications for using generative AI at work

Not sure where to start? An expert from Slack has all the information.

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Image: Stocksy
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The life of the desk worker has changed drastically in the past few years. Days and the to-do lists have lengthened. The way we consume information has changed. Generative AI has disrupted the whole scene.

Additionally, generative AI has the unique potential to ease the cognitive load in our day-to-day to help solve problems. But according to recent research by the Workforce Lab from Slack, more than two-thirds of desk workers have never used AI at work.

To me, that sounds like many workers still need a little inspiration for how they can get started with (and trust) generative AI at work.

Based on my conversations with desk workers, keeping boots on the ground, and thinking hard about how AI can help us achieve our productivity goals, I’ve outlined some practical applications of generative AI that I believe even the most doubtful of desk workers can get behind. Here are four ways that generative AI can help you in your day to day, now.

1. Gets you up to speed faster when every moment counts

Ruth Baril, Staff Research Program Lead, Slack
Ruth Baril, Staff Research Program Lead, Slack
Photo: Slack

Work moves fast, and sometimes you need access to information immediately so you can act quickly. With generative AI, you can distill knowledge and highlight important themes quickly, which can save you anywhere from minutes to hours of time.

For example, let’s say you’re part of a smaller engineering team and you’re hit with a major service outage. The on-call incident manager gets paged in the middle of the night and needs to catch up on the situation quickly. Rather than spending valuable time sifting through endless messages to catch up on everything that’s happened, they can use generative AI to request an instant summary, allowing them to jump into the conversation right away and contribute to the solution immediately.

2. Helps you access the right information

At any point, there’s so much information coming through to you during the work day. In fact, nearly half of desk workers struggle to find the information they need to complete their work, and 32% of employees have made the wrong decision due to a lack of awareness, according to Gartner.

AI-powered search is a great solution that can help you make sense of data and find what you’re looking for more quickly. For example, if someone leaves your company, the things they worked on, the project details, and the insights they shared are still accessible to the current team. With enhanced search capabilities that deliver intelligent responses, you can pick up and continue an initiative without missing a beat.

New hires joining a company can even use this information to learn about their team’s foundations and how they’ve previously operated, so they can form better insights and build connections with the team.

3. Keeps you in the loop, especially when every task isn’t created equal

Every message, every project, and every task is not created equal. By categorizing and prioritizing tasks based on how complex or urgent they are, you can structure your day in a way that runs more smoothly.

For example, some items at work are high priority and will always require your immediate attention. As you attend to those items, there may be other projects you need to stay updated on, even if you’re not directly involved in them from the outset. You don’t need to read or respond to every single message, but staying in the loop is still part of your job.

With a little bit of guidance, generative AI can act as your companion, helping you prioritize your most important work and surfacing the right information at the right time – whether that’s immediately, with your cup of coffee in the morning, or at the end of a long, busy day.

4. Gives you a head start to focus on what really matters: the human side of work

Desk workers report spending a third of their day on average on tasks they consider low-value, according to recent research. Generative AI can relieve desk workers of that mundane busy work, freeing up time for them to focus on more high-value activities that are best accomplished with human creativity at the helm. That includes brainstorming innovative solutions, channeling spontaneous or artistic creativity, or making high-stakes ethical decisions.

Slack’s AI-powered work operating system provides the most natural path to start engaging with generative AI – because it’s where work is already happening. With Slack AI, which uses a company’s conversational data to help users work faster and smarter, companies of every shape and size can get value out of generative AI in a simple and intuitive way via capabilities like AI-powered search, conversation summaries, and recaps.

Implementing generative AI into your day to day should be a delightful, accessible, trustworthy, and easy experience that allows you to focus on what makes work really special: human-centric creative work that bends rules and pushes boundaries. With these practical applications, generative AI is sure to be an augment to your work so you can free up time and make your day to day profoundly more rewarding and enjoyable.

Work smarter and save time with powerfully simple AI, right where you need it. Get Slack AI today.

This article is a collaboration between Slack and G/O Media Studios.

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