Intel Processor Issues
Class Action Lawsuit Investigation

Posted: July 30, 2024 -- Attention: Consumers who have purchased Intel Core 13th/14th Generation desktop processors (or computers containing these processors) that are experiencing instability issues.

Abington Cole + Ellery is investigating a potential class action lawsuit regarding Intel Core 13th/14th Generation processor instability issues.

Summary of the reported 13th and 14th Generation Intel Core desktop processor issues:

Recent reports have highlighted instability issues with Intel's 13th and 14th Generation Core desktop processors. The primary cause of these instabilities has been identified as elevated operating voltages. Intel's analysis revealed that a microcode algorithm was incorrectly requesting higher voltages, leading to instability in the processors. This issue apparently does not stem from the earlier resolved via oxidation problem in Intel's manufacturing process​.

It is being reported that the instability issue affecting Intel's 13th and 14th Generation Core desktop processors affects potentially all 65W and higher CPUs -- including KS, K, KF, and non-K 65W (and higher) versions.

Intel is addressing the problem by releasing a microcode patch that corrects the voltage requests. This patch is scheduled for release to partners by mid-August 2024. In the meantime, Intel recommends affected users reach out to their customer support for assistance. The company appears to be addressing instability scenarios through continued validation and updates​.

Statements from Intel regarding the reported 13th and 14th Generation Core desktop processor issues:

From 05-02-2024: Updated Guidance RE: Reports of 13th/14th Gen Unlocked Desktop Processor Stability Issues.

From 06-18-2024: June 2024 Guidance regarding Intel Core 13th and 14th Gen K/KF/KS instability reports.

From 07-22-2024: July 2024 Update on Instability Reports on Intel Core 13th and 14th Gen Desktop Processors.

From 07-26-2024: Clarification Update on Intel Core 13th/14th Gen Desktop Processor Support Process.

This website is neither associated with nor authorized by Intel or any affiliated companies. If you are interested in potentially participating as a class representative in a class action lawsuit against Intel regarding Intel Core 13th/14th Generation desktop processor issues, please submit your information via the form above to be considered.