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Overview

Controlling Your Experience

Four steps to a super safe account Four steps to a super safe server Role of administrators and moderators on Discord Reporting problems to Discord Mental health on Discord Age-Restricted Content on Discord Tips against spam and hacking

Parents & Educators

What is Discord?Discord's commitment to a safe and trusted experience Helping your teen stay safe on Discord Talking about online safety with your teen Answering parents' and educators' top questions If your teen encounters an issue Working with CARU to protect users on Discord

How We Enforce Rules

Our policies How we investigate What actions we take How you can appeal our actions Discord's Transparency Reports Working with law enforcement

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Moderator Academy

Overview

Basics

100: An Intro to the DMA 103: Basic Channel Setup 104: How To Report Content To Discord 110: Moderator Etiquette 111: Your Responsibilities as a Moderator 151: An Intro to the Moderator Ecosystem

Setup and Function

201: Permissions on Discord 202: Handling Difficult Scenarios 203: Developing Server Rules 204: Ban Appeals 205: Utilizing Role Colors 206: Best Practices for Reporting Tools 207: Server Information and Announcement Channels 208: Channel Categories and Names 210: Moderator Recruitment 211: Creating Moderation Team Channels 231: Fundamentals of Family-Friendly Servers 241: Securing Your Discord Account

Advanced Community Management

301: Implementing Verification Gates 302: Developing Moderator Guidelines 303: Facilitating Positive Environments 304: Moderating Safely and Securely 310: Managing Moderation Teams 311: Understanding and Avoiding Moderator Burnout 312: Internal Conflict Resolution 313: How to Moderate Voice Channels 314: Training and Onboarding New Moderators 321: Auto Moderation in Discord 322: Using Webhooks and Embeds 323: Using XP Systems 324: Using Modmail Bots 331: Community Engagement 332: Fostering Healthy Communities 333: Planning Community Events 334: Community Partnerships 341: Understanding Your Community Through Insights 345: Best Practices for Moderating Content Creation

Moderation Seminars

401: Transparency in Moderation 402: Confidentiality in Moderation 403: Sensitive Topics 404: Considering Mental Health in Your Community 405: Practicalities of Moderating Adult Channels 407: Managing Exponential Membership Growth 431: Ethical Community Growth 432: Internationalization of a Community 441: Community Governance Structures 442: Using Insights to Improve Community Growth and Engagement 443: Ban Evasion and Advanced Harassment 444: Managing Interpersonal Relationships 451: Reddit X Discord 452: Twitch X Discord 453: Patreon X Discord 455: Schools X Discord 459: Bringing Other Communities to Discord

Graduate

531: Parasocial Relationships 541: The Application of Metaphors in Moderation

Author Credits

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