Rada Kalina

DE&I Intern at Allianz SE | MA North American Studies | Sociology and Culture Studies

München, Bayern, Deutschland Kontaktinformationen
116 Follower:innen 116 Kontakte

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Info

I am currently interning with the Diversity, Equity, and Inclusion team at Allianz SE while studying North American Studies with a focus on Sociology and Culture at Freie Universität Berlin. I have a background in International Relations and Political Science from St. Petersburg State University. My experience and education have given me a good understanding of sociopolitical dynamics and a commitment to fostering inclusive environments.

Aktivitäten

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Berufserfahrung

  • Allianz Grafik

    Intern in the Global Diversity, Equity and Inclusion Team

    Allianz

    –Heute 2 Monaten

    Munich, Bavaria, Germany

  • ESMT Berlin Grafik

    Corporate Communications & Events (Student Assistant)

    ESMT Berlin

    – 1 Jahr 11 Monate

    Berlin, Germany

    • Prepared and executed email marketing campaigns for events and newsletters using Salesforce, effectively reaching and engaging the target audience.
    • Managed and updated the business school's social media accounts on LinkedIn and Twitter, crafting new posts, responding to comments, and enhancing online engagement.
    • Maintained and updated the school's website, collaborating with other departments to implement changes and ensure an up-to-date online presence.
    • Utilized digital…

    • Prepared and executed email marketing campaigns for events and newsletters using Salesforce, effectively reaching and engaging the target audience.
    • Managed and updated the business school's social media accounts on LinkedIn and Twitter, crafting new posts, responding to comments, and enhancing online engagement.
    • Maintained and updated the school's website, collaborating with other departments to implement changes and ensure an up-to-date online presence.
    • Utilized digital marketing tools such as Salesforce, Meltwater, PMG, and Drupal to streamline marketing efforts and analyze data.
    • Took responsibility for analyzing and managing hardbounce data to maintain a clean and effective email marketing database.

  • Editor

    Invisible Cinema

    – 8 Monaten

    • Collaborated with the social media team to promote magazine content on Instagram and Twitter, contributing to increased engagement and audience reach.
    • Developed and executed creative ideas for social media content, including the creation of graphics and short videos for Instagram to boost user interaction.
    • Assisted in editing English language content for newsletters, ensuring content was clear, engaging, and error-free.
    • Evaluated submissions from writers for further publication…

    • Collaborated with the social media team to promote magazine content on Instagram and Twitter, contributing to increased engagement and audience reach.
    • Developed and executed creative ideas for social media content, including the creation of graphics and short videos for Instagram to boost user interaction.
    • Assisted in editing English language content for newsletters, ensuring content was clear, engaging, and error-free.
    • Evaluated submissions from writers for further publication on the website or in the newsletters

  • Education Program Manager

    Language Learning Center "Lyceum"

    – 8 Monaten

    St Petersburg City, Russia

    • Organized and managed learning groups, ensuring optimal student engagement and progress.
    • Updated social media platforms (VK, Instagram, Facebook) with engaging content to attract and retain students.
    • Developed and executed digital marketing strategies on VK, uploading daily educational posts about foreign languages to increase brand visibility and audience engagement.
    • Collaborated with the marketing team to determine target languages for promotion, providing valuable insights…

    • Organized and managed learning groups, ensuring optimal student engagement and progress.
    • Updated social media platforms (VK, Instagram, Facebook) with engaging content to attract and retain students.
    • Developed and executed digital marketing strategies on VK, uploading daily educational posts about foreign languages to increase brand visibility and audience engagement.
    • Collaborated with the marketing team to determine target languages for promotion, providing valuable insights based on market research and competitor analysis.
    • Utilized Bitrix24 CRM system to track client interactions, manage leads, and analyze the success of marketing campaigns.
    • Taught English as Second Language and World History in individual sessions.

  • Sokos Hotels Grafik

    Front Desk Receptionist

    Sokos Hotels

    – 8 Monaten

    St Petersburg City, Russia

    • Conducted check-in and check-out procedures efficiently, ensuring a smooth and seamless guest experience.
    • Managed cash responsibilities, handling transactions accurately and maintaining financial records.
    • Analyzed guest feedback and online reviews from platforms such as Google, Booking, and TripAdvisor to gain insights and identify areas for improvement.
    • Collaborated with the management team to address guest concerns and implement strategies to enhance guest satisfaction.
    •…

    • Conducted check-in and check-out procedures efficiently, ensuring a smooth and seamless guest experience.
    • Managed cash responsibilities, handling transactions accurately and maintaining financial records.
    • Analyzed guest feedback and online reviews from platforms such as Google, Booking, and TripAdvisor to gain insights and identify areas for improvement.
    • Collaborated with the management team to address guest concerns and implement strategies to enhance guest satisfaction.
    • Assisted in managing online booking systems, specifically on Booking.com, during scheduled shifts.

  • OLTA Travel Grafik

    Reservations Manager

    OLTA Travel

    – 4 Monaten

    St Petersburg City, Russia

    • Managed the Get Your Guide system, ensuring accurate customer reservations and bookings.
    • Utilized Bitrix24 CRM software to keep track of reservations, providing efficient and organized record-keeping.
    • Ensured a seamless and positive customer experience by accurately managing bookings and addressing customer inquiries.
    • Created new cultural programs for tourists in St. Petersburg and Moscow.
    • Communicated with museums, theaters and tour guides on reservations of their…

    • Managed the Get Your Guide system, ensuring accurate customer reservations and bookings.
    • Utilized Bitrix24 CRM software to keep track of reservations, providing efficient and organized record-keeping.
    • Ensured a seamless and positive customer experience by accurately managing bookings and addressing customer inquiries.
    • Created new cultural programs for tourists in St. Petersburg and Moscow.
    • Communicated with museums, theaters and tour guides on reservations of their services.

  • Deputy Assistant Intern

    St. Petersburg Legislative Assembly

    – 4 Monaten

    St Petersburg, St Petersburg City, Russia

    • Conducted social media research for landscaping initiatives in St. Petersburg, providing valuable insights for legislative decision-making.
    • Analyzed online data, including social media comments, to gauge the impact of landscaping initiatives and identify citizens' concerns and needs.
    • Assumed responsibility for updating the online trees database, ensuring accurate and up-to-date information.
    • Actively engaged with citizens by answering inquiries on landscaping laws through social…

    • Conducted social media research for landscaping initiatives in St. Petersburg, providing valuable insights for legislative decision-making.
    • Analyzed online data, including social media comments, to gauge the impact of landscaping initiatives and identify citizens' concerns and needs.
    • Assumed responsibility for updating the online trees database, ensuring accurate and up-to-date information.
    • Actively engaged with citizens by answering inquiries on landscaping laws through social media, fostering transparency and public understanding.
    • Collaborated in organizing events with landscaping activists in St. Petersburg and contributed to the planning and execution of deputy-led events.
    • Researched landscaping laws in St. Petersburg and in Europe to understand what can be implemented by the deputy.

  • AZIMUT Hotels Grafik

    Front Desk Receptionist

    AZIMUT Hotels

    – 5 Monaten

    St Petersburg City, Russia

    • Conducted check-in and check-out procedures efficiently, ensuring a smooth and seamless guest experience.
    • Managed cash responsibilities, handling transactions accurately and maintaining financial records.
    • Analyzed guest feedback and online reviews from platforms such as Google, Booking, and TripAdvisor to gain insights and identify areas for improvement.
    • Collaborated with the management team to address guest concerns and implement strategies to enhance guest satisfaction.
    •…

    • Conducted check-in and check-out procedures efficiently, ensuring a smooth and seamless guest experience.
    • Managed cash responsibilities, handling transactions accurately and maintaining financial records.
    • Analyzed guest feedback and online reviews from platforms such as Google, Booking, and TripAdvisor to gain insights and identify areas for improvement.
    • Collaborated with the management team to address guest concerns and implement strategies to enhance guest satisfaction.
    • Updated databases and manuals for new employees, created tutorials on how to use MICROS software.

Ausbildung

  • Freie Universität Berlin Grafik

    Freie Universität Berlin

    Master's degree North American Studies

    –

    Major: Sociology and Culture
    Thesis: Tourism's Influence on Housing Affordability: A Case Study of Hawaii

  • Санкт-Петербургский Государственный Университет Grafik

    Saint Petersburg State University

    Bachelor of Arts - BA Liberal Arts and Sciences/Liberal Studies

    –

    Activities and Societies: • Smolny Model UN participant and organizer • Smolny Debate Society participant • Smolny's Political Science Department Movie Club participant and organizer

    Major: Political Science, International Relations and Human Rights
    Thesis: Digital Diplomacy of Russian Federation

  • Bard College Grafik

    Bard College

    Bachelor of Arts - BA Liberal Arts and Sciences/Liberal Studies

    –

    Dual degree with St. Petersburg State University

Bescheinigungen und Zertifikate

Ehrenamt

  • Co-organizer / External communications coordinator

    Feminist Fiction Berlin

    –Heute 1 Jahr 2 Monate

    Education

    • Assisted with event coordination, new chapter set-up, and diversity and inclusion initiatives to foster a welcoming and inclusive environment.
    • Managed social media promotion on Instagram and TikTok, resulting in a 4,200 increase in follower count.
    • Created and distributed a monthly newsletter to keep over 300 waiting list members informed and engaged.
    • Successfully coordinated the setup and launch of Chapter 5, contributing to the club’s expansion and welcoming approximately 20…

    • Assisted with event coordination, new chapter set-up, and diversity and inclusion initiatives to foster a welcoming and inclusive environment.
    • Managed social media promotion on Instagram and TikTok, resulting in a 4,200 increase in follower count.
    • Created and distributed a monthly newsletter to keep over 300 waiting list members informed and engaged.
    • Successfully coordinated the setup and launch of Chapter 5, contributing to the club’s expansion and welcoming approximately 20 new members.

Sprachen

  • Russian

    Muttersprache oder zweisprachig

  • English

    Verhandlungssicher

  • German

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