I. Introduction

A casual-dining restaurant serves a higher quality of food that offers less table service with the consistency of a casual-dining ambiance. Since customers may become demanding, casual-dining offers healthier food choices, good ambiance, and better customer service. The casual-dining falls to the “quick and full service” that has been a trend in food service industry [1]The authors conducted the study in a casual dining restaurant that has 12 tables with 4 maximum seating capacity, 1 cashier staff, 2 waiters and 1 kitchen staff. The waiters have direct interface with the customers from the time they arrive until payment of their bills. During peak hours, waiters could not attend to the customers immediately in getting the orders so clients tend to wait. Mistakes in orders as well as not informing the customers about unavailable menu also happen. Due to the booming tourism of the Philippines, more foreigners are visiting the country and some foreigners may not be from an English-speaking country or do not have an understandable English accent for a Filipino thus, may most likely cause communication problem. Ordering through a restaurant app will save time, money and effort both for the customers and the restaurant. [2]. The study aims to develop a web based application that will facilitate the ordering process using QR code, easy issuance of bill and fast processing of payment.