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India
Contact Us
Should you need to reach out to the Customer Relations team for any grievance redressal.
Email Us at: custrelations@airvistara.com
Call Us at: +91 9289228888
Dedicated helpline for Club Vistara Platinum, Gold & Silver members: +91 8130088888
Registered Office Address
TATA SIA Airlines Ltd.
Intellion Edge, Tower A, 9th and 10th Floor,South Peripheral Road, Sector – 72, Gurugram, Haryana - 122101
Corporate Office Address
TATA SIA Airlines Ltd.
Intellion Edge, Tower A, 9th and 10th Floor,South Peripheral Road, Sector – 72, Gurugram, Haryana - 122101
Australia
Registered Office Address
Company Name: The Walshe Group
Office Address: Level 5, 117 York Street, Sydney NSW 2000
Office timings: Mon-Fri 0900 -1700 Syd LT
E-mail address: airvistara@walshegroup.com
Toll free Number: 1300 032 802
Thailand
Registered Office Address
Company Name: Air People International Co.Ltd.
Office Address: 14th Floor, Charn Issara Tower II
2922/215 New Petchburi Road, Bangkapi, Huaykwang,
Bangkok 10310
Timings: Monday to Friday 08.30 AM -05.30 PM Saturday, 08:30AM – 12.00 PM Sunday - Close
E-mail address: vistara@apiairlines.com
Tel: +66 2 7181839 – 40
+66 91 223 4748
Bangladesh
Registered Office Address
Company Name: MAAS Travel & Tours Ltd.
Office Address: RM Center (5th Floor)
101 Gulshan Avenue, Gulshan – 2, Dhaka – 1212, Bangladesh
Timings: 10:00 – 18:00
E-mail address: gsa.bangladesh@airvistara.com
Tel: +88 02-58817484
Benelux
Registered Office Address
Company Name: Aviareps BV
Office Address: Capellalaan 121 2132 JM Hoofddorp Netherlands
Office timings: Monday-Friday 09:00-17:30
E-mail address: vistara.ams@aviareps.com
Tel: +31 - (0)20-5200286
Sri Lanka
Registered Office Address
Company Name: North South Lines (Pvt) Ltd
Office Address: No 400 Deans Road, Colombo 10
Timings: Monday to Friday, 08:30AM - 05:00PM
Saturday, 09:00AM - 01:00PM
Tel: +94112168290
E-mail address: vistara.cmb@aviation.hayleys.com
France
Registered Office Address
Company Name: APG
Office Address: 66 avenue des Champs-Elysées, Paris, France 75008, Bâtiment E, 2ème étage
E-mail address: helpdeskvistara@apg-ga.com
Tel: +01 53 77 13 22
Germany
Registered Office Address
Company Name: Friends Touristik Marketing GmbH & Co KG
Office Address: Friedrichstraße 15 | 60323 Frankfurt
Timings: Mondays – Fridays 09:00 – 17:00
E-mail Address: germanysales.support@airvistara.com
Tel: +49(0)69 20977638
Greece & Cyprus
Registered Office Address
Company Name: Asian Aviation
Office Address: 501 Vouliagmenis Avenue
16341 Ilioupoli Greece
Tel: +302109942567
E-mail address: greecesales.support@airvistara.com
Hong Kong & Macau
Registered Office Address
Company Name:Tam Wing Kun Holdings Ltd.
Office Address: 1201A, 12/F, Tower 1, Admiralty Centre, 18 Harcourt Road, Hong Kong
Timing: 09:00–18:00 (HKT)
E-mail address: hkg.sales@airvistara.com
Tel:+ (852) 28611269
Indonesia
Registered Office Address
Company Name: PT. ANGKASA SEMESTA CEMERLANG (TRIPURI GROUP)
Office Address: Jl. Kediri No.5C-D, Banjar Anyar Kuta, Kuta, Badung, Bali, Indonesia 80361
Office timings: Monday-Friday 8 AM – 5 PM
E-mail address: dps.reservations@airvistara.com
Tel: +62 361 959 9555
Ireland
Registered Office Address
Company Name: Aviareps UK Ltd.
Office Address: 3 Upper Mount Street, Dublin 2, Republic of Ireland
Office timings: Monday-Friday 09:00-17:30 (closed on bank holidays)
E-mail address: Vistara.ie@aviareps.com
Tel: +353 (0)1 663 3932
Japan
Registered Office Address
Company Name: Air System Inc.
Office Address: Shimbashi Frontier Bldg., 7F,
3-4-5, Shimbashi, Minato-ku, Tokyo, 105-0004 Japan
Tel: 81 3 3593 6769
Fax No.: 81 3 3593 6534
E-mail address: uk-japan@airsystem.jp
Nepal
Registered Office Address
Company Name: Travel Right Pvt. Ltd.
Office Address: Hattisar-1, Kathmandu, Nepal
Office timings: 9:30 am to 5:30 pm
Tel: +977-1-4532616/617
E-mail address: nepalsales.support@airvistara.com
Korea
Registered Office Address
Company Name: Bohram Air Services Co., Ltd.
Office Address: 19F, 97, Toegye-ro, Jung-gu, Seoul, Republic of Korea, Zip code: 04535
Timings :09:00-18:00 (Mon-Fri)
E-mail address: koreasales.support@airvistara.com
Tel: +82-2-3788-0250
Kuwait
Registered Office Address
Company Name: National Aviation Center Company
Office Address: “G” Floor, Emad Center, Ahmed Al Jabber street, Sharq
Timings: 08:30 AM – 04:00 PM
E-mail address: vistara.kwi@bukhamseenaviation.com
Tel: +965 22447709 / WhatsApp facilities +965 94079742
Maldives
Registered Office Address
Company Name: Total Transport Solutions Maldives Private Limited
Office Address: 4th - 5th Floor, Ma. Bodudhaharage, Chandhanee Magu, Male’ 20192, Maldives
Timings: Sun-Thu 0830am-17:00pm/ Sat-09:30am–13:30pm (Half Day)
E-mail address: malesales.support@airvistara.com
Tel: +960 3011888 F. +960 3011999
Mauritius
Registered Office Address
Company Name: Rogers Aviation (Mauritius) Ltd
Office Address: 5, President John Kennedy Street, Port Louis, Mauritius, 11302
Timings: 08h30-17h00, Sat :08h30-12h00
Working Days: Mon – Fri, Sat (Half Day), Sun & Public Holidays Closed
E-mail address: mrusales.support@airvistara.com
Tel: +230 2026688
New Zealand
Registered Office Address
Company Name: Walshes World Limited
Office Address: Level 12, 19 Victoria Street, 1010, Postal Address 92136, Auckland. 1010, New Zealand
Office timings: Monday to Friday, 09:00 - 12:30, 13:30 - 17:00
E-mail address: airvistara@walshegroup.com
Tel: 0800 326 135
Oman
Registered Office Address
Company Name:Khimji’s House Of Travel
Office Address: Ground Floor, MIC Tower, Al Khuwair Slip Road, Al Khuwair, Muscat.
Timings: 08:30 - 17:30 (Sunday to Thursday)
E-mail address: omansales.support@airvistara.com
Tel: +968 24298002 and +968 24297803
Qatar
Registered Office Address
Company Name: Regency Travel.
Office Address: Suhaim Bin Hamad Street,P.O.9012,Doha, Qatar
Timings: Sat to Thu 07:30-12:00 & 16:30-20:30
E-mail address: reservation.qatar@airvistara.com
Tel: +974 44506240/ 44421413 / 44353774
Saudi Arabia
Registered Office Address
Dammam
Company Name: ACE Travel
Office Address: ARAB COMMERCIAL ENTERPRISES BLDG, GROUND FLOOR, 28TH ST, AL KHOBAR -31952. Dammam
Office timings: Saturday to Thursday, 09:00AM to 18:00PM
E-mail address: ksa.sales@airvistara.com
Tel: +966 13 8873209 / +966 13 8873229
Jeddah
Company Name: ACE Travel Ltd.
Office Address: Al Madinah Al Munawarah Road – SKAB Complex - Jeddah 21451
Office timings: Saturday to Thursday, 09:00AM to 02:00PM and 04:30PM to 08:00PM
E-mail address: ksa.sales@airvistara.com
Tel: +966 12 2611007 / +96612 2611997
Singapore
Registered Office Address
Company Name: Discover the World Marketing Pte Ltd.
Office Address: 180B Bencoolen Street #05-01 The Bencoolen Office Tower, Singapore189648
Timings: Mon- Fri : 0900 to 17:30. (Sat, Sun and Public Holidays: Closed)
E-mail address: vistara@discovertheworld.com.sg
Tel: +6884 7992
Taiwan
Registered Office Address
Company Name: Federal Transportation Co.,Ltd.
Office Address: 10F-6, No.168, Sec.3, Nanjing E. Rd., Zhong Shan Dist., Taipei City 104, Taiwan
Office timings: Monday to Friday, 09:00 - 12:30, 13:30 - 18:00
E-mail address: UKTWN@gofederal.com.tw
Tel: 886-2-2771-5900
UAE
Registered Office Address
Dubai:
Company Name: New World Travels
Office Address: Sharaf Building, Ground floor,
Next to Sharaf Exchange, Mankhool,
Bur Dubai, United Arab Emirates
Timings: Monday-Saturday, 09:00AM – 07:00PM
Tel: +971 4 359 5000
E-mail address: vistarauae@airvistara.com
Abu Dhabi:
Company Name: New World Travels LLC
Office Address: Burj Al Saadiyat building, M floor, Electra Street, Abu Dhabi, UAE
Timings: 09:00AM – 07:00PM
Working Days: Monday to Saturday
Tel: +971 2 677 0678
E-mail address: auhsales.support@airvistara.com
United Kingdom
Registered Office Address
Company Name: Aviareps UK Ltd.
Office Address: The Foundry, 77 Fulham Palace Road, London, W6 8JA, United Kingdom
Office timings: Monday-Friday 09:00-17:30 (closed on bank holidays)
E-mail address: LONRES.Vistara@aviareps.com
Tel: +44 (0)20 7644 6122
United States Of America
Registered Office Address
Company Name: Discover the World
Office Address: 7014 East Camelback Road, Suite 1452, Scottsdale AZ 85251
Timings: 09:00 EST– 17:00 PST, Monday - Friday
E-mail address: vistara@us-sales.com
Tel: +1 4804435249
Vietnam
Registered Office Address
Company Name: T & T GLOBAL TRAVEL SERVICES CO., LTD
Office Address: Room 504, 5th Floor, SCSC Building, 30 Phan Thuc Duyen Street, Ward 04, Tan Binh District, Ho Chi Minh City, Vietnam
Timings: 08:00-17:30 Monday to Saturday, Sunday - Off
E-mail address: contact@tntglobalservices.com
Tel: +8428 3848 9994
Grievance Redressal Procedure
For comments concerning Civil Aviation Requirement,
Section 3, Air Transport, Series M, Part IV,
Feedback/Complaints/Other Queries
Please Click here
Nodal Officer
Appellate Authority
Ms. Bhavna Tiwari
Air Sewa:
Sales related query
please email us on the below email ID depending on your location:
East India: east.salessupport@airvistara.com
West India: west.salessupport@airvistara.com
North India: north.salessupport@airvistara.com
South India: south.salessupport@airvistara.com
Media Enquiries
Job Enquiries
please Click here
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