DanmachiMemoriaFreese
Contact us
Prior to Contacting Us
- Please check the in-app News or our official X page for information regarding recent updates and issues.
- Please try the below first when the app crashes / freezes.
- Restart app
- Restart your device
- Clear cache
- Try again in a stable network environment
- For the timely resolution of your inquiry, you may wish to check the FAQ for relevant information prior to contacting us.
Reply Policy
- Our support hours are between 10:00~18:00(JST)
- Please accept to receive emails from "@help.wfs.games" and "@wfs.games" in your email settings.
- Please set your spam filter OFF when contacting us.
- Please fill out the inquiry form with as much detail as possible. If we have difficulty understanding your inquiry, our response time may be delayed.
- The email address provided will not be used for any purposes other than to respond to your inquiry.
Please check our privacy policy for details.
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