Customer questions & answers
- Hi, Thanks for your contact and interest in the Elegoo product. Mercury XS Bundle included a handheld UV lamp to cure the interior or nooks and crannies of 3D printed parts for smoother surface and incredible print quality. It is the main difference between them, hope this can help you. If you have any other issue, pls contact us at this email: info@elegoo.com. Kind regardsShop owner
- Hi, Thank you for taking time to let us know about the problem. The specification of this power supply is 12V 4A. Pls contact us at this email: 3dp@elegoo.com. Our technical support will help you check issue and give you a quotation. Kind regardsShop owner
- Hi, thanks for your contact and interest in the Elegoo product. It is fine for a couple years with normal use. If you have issue when using, pls contact us at this email: info@elegoo.com. Then we will help you solve ASAP. Best regardsShop owner
- Hi, Thanks for your contact and interest in the Elegoo product. Washing machines are more suitable for cleaning non washable resin. If you want to use the water washable resin to work with Washing machine, it is best to add alcohol or IPA during soaking and washing to achieve better results. Hope this can help you.Shop owner
- Hi, thanks for your contact and interest in the Elegoo product. Yes, it is compatible with Mars 4 Max. Best regardsShop owner