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kutsu.com Official Online Shop Terms of Use

Chiyoda Co., Ltd. (hereinafter referred to as "the Company") hereby sets forth the terms of use (hereinafter referred to as the "Terms") of the online shop operated by the Company (hereinafter referred to as the "Shop") as follows. determine.

Scope of application and changes to this agreement

  1. These terms shall apply to the Company and users defined in Article 2 regarding the operation and use of this shop.
  2. In the event that it becomes necessary to change these Terms, the Company shall be able to change these Terms without obtaining the prior consent of the User. In this case, the Company will notify users of the fact that the Terms will be changed, the content of the Terms after the change, and the effective date of the change by means of posting on the website, etc.

user

"User" means a person who uses this shop, such as browsing this shop or purchasing products from this shop, after completing user registration based on Article 4.

Use of our shop

After agreeing to these Terms, the User shall use the Shop in accordance with these Terms and the "Usage Guide" separately established by the Company.
If the user is a minor, he/she shall use this shop after obtaining the consent of a legal representative. In addition, only those who have an address in Japan can use this shop.

User registration

  1. A person who wishes to register as a user shall follow the registration procedure specified by the Company from the user registration page. If you wish to register as a user, you must do so yourself. User registration procedures by proxy are not permitted at all.
  2. When the user purchases products with a credit card, the credit card under the name of the user shall be used.
  3. If the registration applicant has been subject to cancellation of user registration due to violation of these Terms in the past, if false information is included in the application for user registration, the Company will not If there is a delay in payment, or if the Company determines that it is inappropriate to approve the registration application, the Company may not approve the registration application.
  4. The Company will assign a member number (hereinafter referred to as "membership number") at a time designated by the Company to those who have completed user registration in accordance with the preceding three paragraphs.
  5. The user shall use and manage the membership number with the care of a good manager.
  6. The membership number can only be used by the user himself/herself and cannot be lent or transferred to another person.

Notification of change

In the event that all or part of the registered content changes after registration, the user shall immediately follow the procedure for changing the registered content according to the method specified in the User Guide. In addition, we will promptly respond to any notification of change from the user and strive to keep the information accurate.

Suspension of use of this shop, cancellation of user registration

If a user falls under any of the following items, the Company may, without prior notice, suspend use of the Shop, cancel user registration, or take other measures deemed appropriate by the Company. and the Company shall not be obliged to disclose the reason for taking such measures. In addition, even if measures are taken to suspend use or cancel user registration, the user will not be exempted from the responsibility under this agreement, such as payment obligations that have already occurred due to the use of this shop.

(1) When it is found that the user has been suspended from using the service or the user registration has been canceled due to a violation of the terms of service provided by the Company in the past (2) The registered content contains false matters (3) When there is a delay in fulfillment of payment obligations such as charges, failure to receive products for a long period of time, or other defaults without justifiable reasons (4) Article 8 ( (5) In case of other violations of these Terms

Deregistration by User

If the user wishes to cancel the user registration, the user shall apply for cancellation according to the method specified by the Company.
Even after canceling the user registration, we may retain the information of the user for a certain period of time in accordance with applicable laws and regulations.

Prohibited matter

Users shall not perform any of the following acts.

(1) Acts of applying false information during user registration (2) Acts that may interfere with the operation of this shop (3) Acts of illegally using credit cards to use this shop (4) Your own Acts of letting others use your ID (email address) and password, or acts of using someone else's ID (email address) and password (5) Acts of reselling, reselling, or purchasing products from this shop for other profit purposes (6) ) Transferring coupons, etc. distributed by the Company to a third party, whether for payment or free of charge. (7) Acts that cause inconvenience, disadvantage, or damage to other users, third parties, or the Company, or the possibility thereof. (8) Acts contrary to public order and morals or other acts that violate laws and regulations, or acts that may violate these laws (9) Acts of applying for or holding multiple user registrations (10) Any other acts that the Company deems inappropriate act of judging

Intellectual property right

  1. Copyrights, trademark rights, and all other intellectual property rights related to texts, images, designs, etc. used in this shop belong to legitimate rights holders such as our company or other copyright holders. shall not perform any act that infringes on these rights.
  2. If a problem arises between a right holder or a third party due to a violation of these Terms, the user shall resolve the problem at his/her own responsibility and expense, and the Company shall We will compensate for the damage suffered.

ID (email address) and password management

  1. The user shall manage the ID (email address) and password set by the user at their own responsibility.
  2. Except for cases where the Company is responsible, the Company shall be able to deem that the user has performed any act performed by a third party using the user's ID (email address) and password.
  3. The user shall immediately contact the Company if it is found that the ID (email address) and password are being used illegally by a third party.
  4. The user shall be aware of the risk of leakage, etc., associated with the transmission of the credit card number when using this shop, pay sufficient attention, and shall do so under his/her own responsibility.

Handling of user information

In order to operate this shop, we acquire the following information about users (including personal information, hereinafter referred to as "user information"), and strictly manage and store it in our company based on our privacy policy. To do. User information will not be used for purposes other than those stipulated in the following article, and will not be provided to third parties other than our company and our subcontractors.

(1) Information you enter when you register as a user (name, address, phone number, e-mail address, credit card number) and other information you enter when you use our shop
(2) User connection information and information automatically collected by cookies, including identification information
(3) Information such as order history, payment history, usage history, browsing history, search history, etc.

Purpose of use of user information

User information will be used for the purposes set forth in the following items.

(1) For fulfillment of contracts regarding products, post-contract management, and after-sales service
(2) For user registration procedures and registration cancellation procedures
(3) To respond to inquiries and consultations
(4) To contact you regarding product recalls and defect information
(5) For notifications regarding products, services and campaigns
(6) For product planning and development, implementation of accompanying questionnaire surveys or monitor surveys, and other marketing activities

Information management

  1. The Company may, at its discretion, delete comments and other information posted by users on the Shop without notifying the user if any of the following items apply. shall be

    (1) If the information in question infringes the copyrights or other rights of the Company or a third party, or is deemed to damage the honor or credibility of the Company or a third party. If the Company receives a warning from a third party that it infringes a copyright or other right, or damages the reputation or credibility of a third party. (3) In violation of laws and regulations (4) Laws If you receive an order to delete from a government office or other public institution based on the above grounds. (5) If it is deemed inappropriate for the operation of this shop.

  2. If the user falls under any of the preceding items, the Company may refuse the user to access all or part of this shop without any notice.

purchase of goods

  1. If you wish to purchase a product, you shall apply for the purchase of the product according to the method specified by the Company.
  2. At the time when the Company sends a notice of acceptance of the application in the preceding paragraph to the user to the email address registered by the user, a sales contract concerning the product shall be established between the user and the Company. increase.
  3. The delivery of products by this shop shall be limited to within Japan. You cannot specify an overseas forwarding company as the delivery destination.
  4. If the product contains an object that does not conform to the content of the contract regarding the type or quality of the product, we will accept the return or exchange of the product within 8 business days after the product arrives.

Cancellation of sales contract, etc.

  1. In the event of any of the following events, the Company may cancel the sales contract with the user.

    (1) When the user violates this agreement (2) When the credit card company designated by the user informs the user that the credit card has failed (4) When the product is out of stock and cannot be delivered easily (5) When delivery is impossible due to unknown delivery address or long absence (6) A minor purchased without the approval of a legal representative case

  2. In the event that it becomes necessary to ensure the security of the user, the Company, or a third party, the Company may block access to the Shop, suspend or discontinue provision of all or part of the Shop, cancel user registration, or We will take other appropriate measures, and in this case, we will be able to cancel the sales contract in the middle of performance.

Stop service

In order to maintain good operating conditions of this shop, we will suspend the provision of all or part of this shop without prior notice to the user if any of the following items apply. We shall be able to

(1) When necessary for regular and emergency maintenance of the system (2) When the operation of the system becomes difficult due to fire, power failure, sabotage by a third party, etc. (3) Other unavoidable system If the Company determines that it is necessary to stop

Disclaimer

  1. The Company shall not be liable for any damages caused by non-conformance of the contract of the product, except for those stipulated in Article 14, Paragraph 4.
  2. The Company shall be responsible for compensating only for direct and normal damages (excluding lost profits and special damages) that actually occur to the user for damages due to reasons other than non-conformity of the product contract. However, this shall not apply in cases of intentional or gross negligence on the part of the Company.
  3. If a user causes damage to another user or a third party by using this shop, the user shall be responsible and at his/her own expense, except in cases where the Company is responsible. We will resolve the matter and compensate for the damage suffered by our company.

Elimination of anti-social forces

  1. The user promises to the Company the following items.

    (1) You are not an organized crime group, a company affiliated with an organized crime group, a corporate racketeer, or an equivalent person or member (hereinafter referred to as "anti-social forces").
    (2) Do not allow anti-social forces to use your name or use this shop for the benefit of anti-social forces.
    (3) Do not use threatening language or violence against the Company, or use fraudulent means or force to interfere with the business of the Company or damage the credibility of the Company, either by yourself or by using a third party.

  2. If the user violates the preceding paragraph, the Company may cancel the user registration, cancel the contract, or take other measures specified in the Terms without any notice or demand to the user. The Company shall not be liable for damages, compensation, or any other liability for any damage caused by the measures in the preceding paragraph. In addition, the user shall indemnify us for any damages caused by the violation of paragraph 1.

Governing Law and Agreement Jurisdiction

The terms and guidelines applied to this shop shall be governed by and interpreted in accordance with the laws of Japan. In addition, the Tokyo District Court shall be the exclusive jurisdiction court of the first instance for disputes (including court arbitration proceedings) arising in connection with the use of this shop.

guest user

Of these Terms, provisions that do not presuppose user registration based on Article 4 apply mutatis mutandis to those who use this shop, such as purchasing products from this shop, without such registration.

Contact point

For inquiries and consultations regarding this shop, including disclosure, correction, suspension of use, etc. of member information, please contact the following contact information.
kutsu.com official online shop contact information
0120-119-214 (toll-free)
Weekdays 10:00-12:00 13:00-17:00
※Saturdays, Sundays, and holidays are closed.
Email address shop@chiyodagrp.co.jp

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kutsu.com official online shop point agreement

Purpose

The kutsu.com official online shop point agreement (hereinafter referred to as "this point agreement") is a point program (hereinafter referred to as "this program ”).
The kutsu.com Official Online Shop Terms of Use (hereinafter referred to as the "Terms") will apply to matters not stipulated in these Point Terms. The terms and conditions set by the Company for each plan shall apply. The terms defined in this Agreement shall have the same meaning in this Point Agreement.

Scope of application

This point agreement applies to all users. If the user registers as a user based on Article 4 of these Terms, it means that the user has agreed to all of the following terms. Please read these Terms of Use carefully before registering as a user.

Grant of points

  1. When a user purchases a product at our shop, points are awarded. The point award rate shall be 1 point per 100 yen (excluding consumption tax) of the sales price of the product. However, if you choose to pick up at the store, the payment will be made at the store and no points will be awarded at this shop.
    In addition, the Company may review and change the grant rate from time to time, and in that case, we will notify you on the website of this shop (hereinafter referred to as "this site").
  2. In addition to the cases stipulated in the preceding paragraph, the Company may grant points when the user meets the conditions prescribed by the Company. At that time, the transaction for which points are awarded, the rate of awarding points, and other conditions for awarding points will be decided by the Company and announced on this site.
  3. Points will not be awarded for discount amounts, discount amounts, shipping charges, cash-on-delivery charges, and other fees at discount sales and discount sales.
  4. Points will be granted after a certain period of time determined by the Company has passed since the target transaction was conducted.
  5. The expiration date of points is two years from the last day when points are awarded to the user or used by the user. In granting points according to paragraph 2, the Company may separately determine the expiration date of the points.

Use of points

  1. The points that have been granted can be used as a means of payment when using this shop, and can be used as 1 yen per point for part or all of the product price. It cannot be used at our stores.
  2. Points cannot be redeemed for cash.
  3. If the user cancels the payment under paragraph 1, in principle, the points used for settlement in the payment will be returned as points, and will not be returned in cash. However, if points cannot be returned due to administrative reasons, etc., the amount of cash equivalent to the points used may be returned.

Cancellation/disappearance of points

  1. After the Company has granted points to the user, if there is a return, cancellation, etc. of the transaction subject to the grant of points, the Company will cancel the points already granted to the user.
  2. If the Company determines that the User falls under any of the following items, the Company may cancel part or all of the points held by the User without prior notice.
    (1) If there is illegal or fraudulent activity (2) If there is a violation of these Terms, these Point Terms, or other rules and regulations established by the Company (3) In addition, the Company cancels the points granted to the user by the Company if it is deemed appropriate
  3. When the expiration date of the points set forth in Article 3, Paragraph 5 expires, the expired points will be extinguished.
  4. If the user registration is canceled, the remaining points shall be extinguished.
  5. The Company does not provide any compensation or assume any responsibility for canceled or lost points.

Cancellation of points after using points

  1. If the points are canceled based on this point agreement after the user uses the points for payment, the transaction subject to the payment may be canceled or suspended. If the member has already executed or intends to execute a transaction using points, the member shall immediately pay to the Company the amount due to the cancellation of the points in cash or by the payment method designated by the Company.
  2. If the points are canceled based on this point agreement after the member uses the points to redeem the award, the application for the award will be cancelled. If a member has already received a benefit, the member shall immediately return the benefit or pay the amount equivalent to the benefit in a manner designated by the Company.

Use by third parties

Points must be used by the user himself/herself and cannot be used by a third party other than the user.

taxes and fees

Users shall be responsible for any taxes or incidental expenses that may occur as a result of the acquisition and use of points.

disclaimer

We will do our best to operate this program based on the technical level at that time, but we do not guarantee that there will be no failures. The Company does not guarantee that there will be no system interruption, delay, cancellation, data loss, point usage failure, unauthorized access to data, or any other failure or hindrance due to failure of communication lines, computers, etc. increase.

Modification, Suspension or Termination of the Points Terms and Program

  1. The Company reserves the right, at any time for operational reasons, to change the Point Terms, the content of the Program, or the conditions for providing the Program (including, but not limited to, changes in transactions subject to point granting or changes in point grant rate or usage rate). ), terminate this program, abolish points, or suspend the granting of points, and the user shall consent to this in advance.
  2. When making changes, etc. in the preceding paragraph, the procedures prescribed in Article 1, Paragraph 2 of these Terms shall be followed.

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