Update - We have rerouted Sao Paulo traffic to Rio de Janeiro while we investigate further, which only adds ~6ms of RTT to devices routing to Sao Paulo. There should not be any packet loss at this time.
We may have to temporarily re-enable Sao Paulo with the packet loss occurring to continue troubleshooting, but this will be performed during off-hours and in small windows.
Sep 15, 2023 - 19:32 UTC
We may have to temporarily re-enable Sao Paulo with the packet loss occurring to continue troubleshooting, but this will be performed during off-hours and in small windows.
Sep 15, 2023 - 19:32 UTC
Investigating - Our Sao Paulo location is currently experiencing heavy packet loss.
We are investigating and will provide updates as they come.
Sep 15, 2023 - 18:32 UTC
We are investigating and will provide updates as they come.
Sep 15, 2023 - 18:32 UTC
Recursive DNS Services
?
Degraded Performance
Current Status
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Degraded Performance
Past incidents (last week)
Operational
Scheduled Maintenance
Operational
Threat Intelligence API
?
Operational
Website
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.