Explanation of charges other than the product price

• consumption tax
• Shipping: Nationwide uniform, 770 yen (tax included) per delivery [Free shipping on purchases of 10,000 yen (tax included) or more per delivery]
• Transfer fee If you use a bank transfer, you will be required to pay the prescribed transfer fee.

Application expiration date

• In case of bank transfer If payment is not received within 5 days including the date of order, the order will be cancelled.
• For convenience store payment If payment is not received within 5 days including the date of order, the order will be cancelled.

Sales quantity

You can order from one.

Delivery time

<About delivery>
Since the delivery date differs for each product, please check each product details page for details.

• Bank transfer, convenience store payment: After confirming payment, we will ship by the delivery date stated on each product detail page.
• Credit card payment: After confirming your order, we will ship by the delivery date stated on each product detail page.

* Some in-stock items are sold together with the actual store, and may be out of stock or sold out depending on the timing of your order.
In that case, please note that we will contact you to cancel your order.
* Jewelry and watch products will be delivered in their own special cases.
We do not accept individual gift wrapping. Even if we receive your request, we will not respond and we may omit the reply.
* We cannot accept [Cancel], [Change], or [Return] due to customer's convenience after application / payment procedure. Please note.

Payment method

pay by a credit card	Various cards can be used. * Your credit card information will be stored strictly by your credit card company. Please be assured that our online shop has a security system that does not allow you to know your card information. In addition, the screen on which customers enter personal information such as card information uses SSL encrypted communication from VeriSign, which is globally trusted, and can prevent information from being read by a third party.
Convenience payment	You can pay at convenience stores nationwide. Available convenience stores In the confirmation email after completing your order, we will list the number required for payment at the convenience store. Please pay at the selected convenience store within the payment deadline (5 days including the order date). * Please note that the order will be canceled if the payment deadline has passed. * Customers are responsible for the convenience store payment fee (flat rate of 440 yen). * The maximum amount that can be used for convenience store payment is 299,999 yen including tax.
Bank transfer	About bank transfer It will be a bank transfer to GMO Aozora Net Bank. Please transfer to the transfer account issued individually when your order is completed. Please transfer within the transfer deadline (5 days including the order date). * Please note that the order will be canceled if the transfer deadline has passed. * The transfer fee will be borne by the customer.
Amazon Pay	This is a service that allows you to make purchases smoothly using the "credit card information" and "delivery address" registered in your Amazon account. * Purchase points for U-TREASURE CLUB member benefits are not applicable for purchases made with an Amazon account. Also, please note that you cannot use the U-TREASURE CLUB points you already have. * Click here for details on how to use Amazon Pay

Payment deadline

About returns

We do not accept returns, exchanges or cancellations due to customer's convenience.

We accept replacement and repair of products only in the following cases. Products must be unused.

• The delivered product was different from the order details
• The delivered product was damaged or damaged

If you wish to have the item replaced or repaired, please contact the U-TREASURE online shop [onlineshop@u-treasure.jp] within 7 days after the item arrives and return the item by cash on delivery.
Please note that we will not be able to accept returned products without contact.
In addition, we will bear all shipping charges incurred for replacement and repair.

Please note that we cannot replace or repair the product within 7 days after the product arrives in the following cases.

• Items that do not have bags, boxes, or other items that accompany the item
• Products with external scratches and usability
• Items that are out of stock in our store for the size you want to replace
• When purchased from other than this site

When you cannot receive the product due to long absence, unknown address, etc.

The period during which you can receive your ordered products is as follows.

* For reserved products, [Reservation] is written at the beginning of the product name in the order confirmation email.

If you are absent, the shipping company will leave an absentee vote.
Please be sure to receive the item after adjusting the customer's desired delivery date within the redelivery period.

About products that have passed the receivable period

Products that have passed the receivable period will be processed at our discretion.
We cannot accept reshipments after processing.

If you are absent for a long period of time or have not received the item due to customer's convenience, we may refuse your order or use in the future, so please be sure to receive the item.