This article explains why Memory Integrity cannot be enabled for Core Isolation in Windows Security (Windows 10 Version 2004 and later).*END
- If there is no software installed, proceed to step 3.
- If there is software installed, please uninstall all WD software.
For instructions, please refer to Answer ID 4158: How to Uninstall and Remove WD Discovery on Windows and macOS, Uninstall or remove apps and programs in Windows 10 & Windows 11. - Click in the Windows search box.
- Type cmd
- When the option "Command Prompt App” comes up right-click and select "Run as administrator".
- The Administrator: Command Prompt will pop up to the following c:\Windows\System32 folder
- Change the directory. Type cd C:\Windows\System32\DriverStore\FileRepository
- Press the <enter> key on the keyboard.
- Type pnputil /delete-driver wdcsam
- There may be more than 1 wdcsam foldername.
- Press the <tab> key on the keyboard. This will fill out the rest of the wdcsam foldername. Please note the names vary from system to system.
- After the <tab> key has filled out the wdcsam foldername, type /uninstall /force
- Press the <enter> key on the keyboard.
The following message should be displayed:
- Repeat steps 8-12 until there are no more wdcsam foldernames in your current folder.
- Reboot the computer.
- Enable memory integrity.
- If you are using software, please download and install the latest release of WD Software, please refer to Answer ID 10346: Software, Firmware and Drivers for WD Products.
- If you still have problems with the drive, please Contact Us.
