Please enter search query.
Search <product_name> all support & community content...
Article: 100045773
Last Published: 2022-11-22
Ratings: 60 27
Product(s): Appliances
Description
Listing of important Product Life Cycle dates for Appliances hardware.
Access Appliance Hardware
| Model | Start of Sale | End of Sale | End of Support Life (EOSL) |
| 3340 | 2018-03-04 | 2022-08-01 | 2027-08-01 |
| 3350 | 2022-05-02 | TBD | TBD |
Flex Appliance Hardware
| Model | Start of Sale | End of Sale | End of Support Life (EOSL) | |
| 5340 | 2017-11-06 | 2021-09-30 | 2026-10-31 | |
| 5150 | 2019-12-02 | TBD |
|
|
| 5350 | 2021-06-11 | TBD | TBD | |
| 5250 | 2021-06-11 | TBD | TBD |
NetBackup Appliance Hardware
| Model | Start of Sale | End of Sale | End of Support Life (EOSL) |
| 5000 | 2010-10-04 | 2012-03-01 | 2017-01-20 |
| 5020 | 2011-02-07 | 2013-05-06 | 2018-05-21 |
| 5030 | 2013-05-06 | 2015-12-01 | 2020-12-31 |
| 5200 | 2010-12-01 | 2012-04-01 | 2017-01-20 |
| 5220 | 2011-07-01 | 2013-08-05 | 2018-08-14 |
| 5230 | 2013-05-06 | 2016-12-31 | 2022-01-31 |
| 5240 | 2016-07-04 | 2020-09-30 | 2025-10-31 |
| 5330 | 2015-03-02 | 2018-06-30 | 2023-08-30 |
| 5340 | 2017-11-06 | 2021-09-30 | 2026-10-31 |
| 5250 | 2020-05-20 | TBD | TBD |
| 5350 | 2021-05-17 | TBD | TBD |
- NetBackup Appliance 3.3.0.x is the final release supported on 5230
- NetBackup Appliance 5.0.0.1 is the final release supported on 5330
- Expansion shelves are not interchangeable between product models.
- NetBackup 5240 storage expansion shelves end of sale (EOS) date is June 1st, 2022. This is the last date which Veritas can accept a purchase order for the 5240 storage expansion shelf.
Velocity Appliance Hardware
| Model | Start of Sale | End of Sale | End of Support Life (EOSL) | |
| 7330 | 2017-08-05 |
|
*Appliance Models must have both an active support contract for the appliance as well as an active support contract for a SUPPORTED software version in order to receive technical support. Please see the Veritas Appliance Support Policy for additional information. Appliances with active support contracts with EOSL software may receive limited hardware support (best effort diagnosis, field service hardware replacement/repair) only. Appliances that have reached 5 years past ship-date require Extended Appliance Support in order to be eligible for technical support.
| Veritas Product Life Cycle (End of Life) Policy can be found here |
Was this content helpful?
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.