We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. Learn more about who we are, how you can contact us and how we process personal data in our Cookie Policy.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
test_cookieUsed to check if the user's browser supports cookies.
Expiry: 1 dayType: HTTP
_GRECAPTCHAThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
Expiry: 179 daysType: HTTP
rc::aThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
Expiry: PersistentType: HTML
rc::bThis cookie is used to distinguish between humans and bots.
Expiry: SessionType: HTML
rc::cThis cookie is used to distinguish between humans and bots.
embed/v3/counters.gif [x2]Used to implement forms on the website.
Expiry: SessionType: Pixel
__cf_bmThis cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
__cfruidThis cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators.
Expiry: SessionType: HTTP
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
_gaRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.
Expiry: 2 yearsType: HTTP
_ga_#Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.
Expiry: 2 yearsType: HTTP
_gatUsed by Google Analytics to throttle request rate
Expiry: 1 dayType: HTTP
_gidRegisters a unique ID that is used to generate statistical data on how the visitor uses the website.
_hjAbsoluteSessionInProgressThis cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice.
Expiry: 1 dayType: HTTP
_hjFirstSeenThis cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website.
Expiry: 1 dayType: HTTP
_hjIncludedInPageviewSampleUsed to detect whether the user navigation and interactions are included in the website’s data analytics.
Expiry: 1 dayType: HTTP
_hjIncludedInSessionSampleRegisters data on visitors' website-behaviour. This is used for internal analysis and website optimization.
Expiry: 1 dayType: HTTP
_hjRecordingLastActivitySets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
Expiry: SessionType: HTML
_hjSession_#Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.
Expiry: 1 dayType: HTTP
_hjSessionRejectedCollects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.
Expiry: SessionType: HTTP
_hjSessionUser_#Collects statistics on the visitor's visits to the website, such as the number of visits, average time spent on the website and what pages have been read.
Expiry: 1 yearType: HTTP
_hjTLDTestRegisters statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
Expiry: SessionType: HTTP
hjViewportIdSets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
hs_ab_testThis cookie is used by the website’s operator in context with multi-variate testing. This is a tool used to combine or change content on the website. This allows the website to find the best variation/edition of the site.
Expiry: SessionType: HTTP
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
IDEUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
Expiry: 1 yearType: HTTP
pagead/landing [x2]Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.
Expiry: SessionType: Pixel
ads/ga-audiencesUsed by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.
Expiry: SessionType: Pixel
pagead/1p-user-list/#Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites.
Expiry: SessionType: Pixel
_gcl_auUsed by Google AdSense for experimenting with advertisement efficiency across websites using their services.
_hjRecordingEnabledThis cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange.
__ptq.gifSends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels.
MUIDUsed widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains.
Expiry: 1 yearType: HTTP
_uetsidCollects data on visitor behaviour from multiple websites, in order to present more relevant advertisement - This also allows the website to limit the number of times that they are shown the same advertisement.
Expiry: 1 dayType: HTML
_uetsid_expContains the expiry-date for the cookie with corresponding name.
Expiry: PersistentType: HTML
_uetvidUsed to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences.
Expiry: 1 yearType: HTML
_uetvid_expContains the expiry-date for the cookie with corresponding name.
i/adsct [x2]The cookie is used by Twitter.com in order to determine the number of visitors accessing the website through Twitter advertisement content.
Expiry: SessionType: Pixel
muc_adsCollects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant.
_session_idStores visitors' navigation by registering landing pages - This allows the website to present relevant products and/or measure their advertisement efficiency on other websites.
Expiry: 2 daysType: HTTP
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
List of domains your consent applies to: [#BULK_CONSENT_DOMAINS#]
Cookie declaration last updated on 2022/05/11 by Cookiebot
[#IABV2_TITLE#]
[#IABV2_BODY_INTRO#]
[#IABV2_BODY_LEGITIMATE_INTEREST_INTRO#]
[#IABV2_BODY_PREFERENCE_INTRO#]
[#IABV2_BODY_PURPOSES_INTRO#]
[#IABV2_BODY_PURPOSES#]
[#IABV2_BODY_FEATURES_INTRO#]
[#IABV2_BODY_FEATURES#]
[#IABV2_BODY_PARTNERS_INTRO#]
[#IABV2_BODY_PARTNERS#]
Cookies are small text files that can be used by websites to make a user's experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Learn more about who we are, how you can contact us and how we process personal data in our Cookie Policy.
Please state your consent ID and date when you contact us regarding your consent.
One platform to manage your Force's digital conversations
Let's cut to the chase...
The public has always known and trusted 999 as the channel to reach the Police in an emergency. In a digital first world, Police Forces are now expected to ensure the public can reach them through the channel they choose - and Orlo can help! Our platform provides a universal communication tool for Police Forces, enabling them to execute on all of their social objectives and have 'one voice' across the Force. By streamlining their social media presence, the Force can ensure that they are efficiently and effectively delivering high levels of public engagement at scale, right across the social journey. What's more, they can provide the right information to the public, at the right time, and ensure the 'Voice of the Citizen' is clearly heard, no matter what channel they're using.
WHO'S PART OF OUR COMMUNITY
What makes us unique?
The one and only
One platform for all your digital conversations, providing a centralised Inbox for all your call centre agents to work from.
In their world
Citizens can easily report crimes through the channels they use everyday with Social, WhatsApp, SMS and Live Chat.
Nothing but the truth
Full audit trail for complete data governance, plus Tamper Check, ensuring conversations are admissible in court.
Don't just take our word for it...
Orlo is key to our strategy – not only does it help staff allocate messages to the right teams or Police officers, but it also offers an audit trail, so we can monitor what content is going out and when, as well as, control which staff members have access to which accounts.
David Bailey - Social Media Project Lead for the National Police Chiefs Council - Digital Policing Portfolio
Staying mobile
In our connected world, smartphones are used by the majority of the population, which is why Orlo supports the channels citizens use everyday. Ensure crimes can be reported everywhere by everyone, reducing the number of inbound phone calls. What’s more, your officers can keep track of those incoming reports, respond quickly and schedule their own updates, all on the go through their mobile phones.
Content is king
From informing the public of the latest guidance to raising awareness of a missing person, ensure you’re reaching and engaging your audience consistently by using the Content Calendar to schedule digital campaigns. Orlo’s Analytics enable you to easily understand which campaigns are working and which aren’t, with the reports easily shared internally and externally too.
A one-stop shop
Whether messages are coming in through Social, WhatsApp, SMS or Live Chat, your team can work collaboratively to manage interactions using a centralised Orlo Inbox. Have peace of mind that posts going out are in line with the Force’s tone of voice by using ‘post validation’, so no message goes live without being checked. And whether your agents are multiskilled or focus on just one channel, you can filter messages to suit you, saving agents time and reducing response times too.
Keep your ear to the ground
With Orlo’s social listening capabilities you can set up real-time monitoring streams that enable you to keep track of social conversations, so you have situational awareness and can react to crises and incidents as they emerge. Get involved in the interactions that matter most directly from the inbox, stopping the situation from escalating and preventing the spread of misinformation. Conversations will be admissible in court too, thanks to Orlo’s unique Tamper Check tool.
Talkin' about an integration
We're able to interact with a range of CRM systems, which enables Forces to elevate social media insights by combining them with the rich data held within their existing CRM. We're also a Microsoft Premium Partner, enabling us to provide a deep integration with Dynamics 365.