ROG Hyper M.2 pcie card

[PhenixFel]

Hey guys, so I have been looking around and reading any post that has any similar problem to what I have when it comes to a Hyper card. I’ve tried any fix that gets recommended but they don’t work for me. I got a ROG Z690-E motherboard and it came with a PCIE Hyper M.2 card that comes with two m.2 slots. I have tried all of the PCIE slots on the motherboard and the system only recognizes 1 out of two M.2. One Aorus 4th gen 1tb m.2 and the other one is a 256Gb ADATA swordfish m.2. The Hyper card only recognizes the 4th gen m.2 but not the other one. Also in Device manager for some reason the Hyper card is not recognized. 
 

one of the supposedly recommended fixes is to run them in Raid but that is not a possibility since it isn’t recognized on the Bios or by windows. 

[AbydosOne]

  On 1/13/2022 at 10:15 PM, PhenixFel said:

I got a ROG Z690-E motherboard and it came with a PCIE Hyper M.2 card that comes with two m.2 slots. I have tried all of the PCIE slots on the motherboard and the system only recognizes 1 out of two M.2.

Have you turned on PCIe bifurcation in BIOS (might be under NVMe RAID options)?

 

  On 1/13/2022 at 10:15 PM, PhenixFel said:

Also in Device manager for some reason the Hyper card is not recognized. 

Hyper card isn't an active device, it just breaks out x8 into x4/x4.

 

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Install your motherboard chipset drivers, I implore you.

[PhenixFel]

  On 1/13/2022 at 10:49 PM, AbydosOne said:

Have you turned on PCIe bifurcation in BIOS (might be under NVMe RAID options)?

 

Hyper card isn't an active device, it just breaks out x8 into x4/x4.

 

Install your motherboard chipset drivers, I implore you.

1- negative no option to do that.

2- I had already installed my motherboard drivers and updated bios. No change

[NewMaxx]

  On 1/13/2022 at 11:45 PM, PhenixFel said:

1- negative no option to do that.

2- I had already installed my motherboard drivers and updated bios. No change

Requires bifurcation as noted above which you cannot do with CPU lanes on Z690. You have to use the PCEX16 G4 slot over the chipset and bifurcate that x4/x4 for two drives (first two sockets on the Hyper). See pg. 1-8 (22/90) in your motherboard's manual.