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0Q: Does it work with 5g or only with 2.4g?A:2.4GHzonly, but very stable connection. I have 4 connected over the house and no problem at all.kralizeck · answered on June 27,20202.4G only
![https://imgaz.staticbg.com/customers_avatars/2021/08/06/766/20210806001758_746.jpg](data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" width="1200" height="1200"><rect fill-opacity="0"/></svg>)
kostas21051969 · answered on October 17,2021It works on 2.4G band![https://imgaz.staticbg.com/customers_avatars/2017/334/20170827134834_571.jpg](data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" width="200" height="178"><rect fill-opacity="0"/></svg>)
JoGeo · answered on September 12,2021It only works over 2.4g.![https://imgaz.staticbg.com/customers_avatars/2020/07/05/244/20200705145658_182.jpg](data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" width="200" height="200"><rect fill-opacity="0"/></svg>)
dPelayo · answered on July 05,2020in the description it says only 2.4 , but i have not received it yet to say for sure .BG183716411 · answered on February 12,20200Q: Prise BlitzWolf® BW-SHP2 - How many switch can i manage with the smartphone application ? - ThanksA:I think more than two dozen.Maligor · answered on December 23,2021I don't think that there's a limit. More than 30 definitely.Y_G · answered on December 06,2021I have 22 devices so far. I don't think there's a limit.
kostas21051969 · answered on October 29,2021i don't use app, i use tasmota to integrate in home assistant. sorry. more than 10.
kkbagood · answered on August 29,2020Notsure, but many.
samadhi · answered on September 22,20190Q: Hello! i have disconnected my device due to is didn't follow the schedule off and on. Then I try to reconnect it again but I can't connect it. Do you have any tip to reconnect the device?A:Click on the offline device, then on the right top, choose the pen, and finally remove the device. Then you need to add it again manually like you did first time. It seems that this operation is necessary also when you loose internet in the house..dumitrudany · answered on March 10,2019Yourmobile phone has to be connected to a 2.4gHz wifi. If still not able to connect, consider to factory reset the socket.zenaopt · answered on December 14,2021I have the same issue as Bo73 desribed above! Tried everything, nothing works!! 3 sockets that are now useless!nijverdal89 · answered on November 29,2020I have the same problem now after just replacing my WLAN router.
I'm not able to reconnect the smart plugs to any of my apps, neither Tuba, nor Smart Life works, neither on an Apple or an Android device.
During installation the blue blinking light turns off red nearly immediately when connection mode (either easy or AP mode) starts to count.
Also in auto mode while searching the plug it turns off red from blue blinking.
I really tried everything, factory reset of my router, reset of mobile phones, different smart home apps, nothing seems to help yet.
What I really wonder it just happened after WLAN router replacement while I had no problem to reinstal my other Koogeek smart plugs to the system (WLAN router).
May be someone else has a solution for me.
ThxBo73 · answered on March 17,2020Dear friend, I am sorry for the inconvenience. Can you send an action video or detailed information (APP screenshot, product status in software) to cservice@banggood.com? This way we can solve your problem as soon as possible. Sorry again.Moynana · answered on February 28,20190Q: Will it support HomeKit in future updates?A:Ido not know
milos_2020 · answered on August 15,2021I don't now =PUNC=
hernanigouveiagomes · answered on May 18,2021Nopetrosdos · answered on May 03,2021HomeKit completely different with Google Assistant or Alexa as smart vioce systems.There are a lot of restrictions. So HomeKit is not included in this plans now.
Mcoluc · answered on June 06,2018Sorry for not giving an accurate reply. BW-SHP2 supports Google Assistant and Amazon Alexa systems which could meet most of the daily needs. And this series of products are not supported Apple HomeKit system currently.Kayly · answered on June 06,20180Q: The socket works correctly with Wifi, Alexa and so. But I have a problem, that the socket turns off for half a second after a few minutes, than it turns on again. This is repeating every few minutes. I don't have and time schedule or so. Can anyone help me? ThanksA:Send to warrant.
hernanigouveiagomes · answered on December 15,2021Perhaps this issue is due to your router
JoGeo · answered on September 12,2021problempetrosdos · answered on June 15,2021Hello, please shoot an operation video and send it to customer service, it can help customer service solve the problem for you.Jazzy cherr · answered on May 07,20200Q: Hello, Is the BlitzWolf® BW-SHP2 16A Smart WIFI Socket compatible with Xiaomi Mi Home with the new gateway v3? If not yet, is it planned to be compatible soon? ThanksA:No
kostas21051969 · answered on November 06,2021no, it's not. By default settings it use Tuya or SmartLife app.BG115344234 · answered on September 05,2021Nopetrosdos · answered on July 09,2021Note compatible. You can use Raspberry Pi 4. required information home-assistant.ioErdalcan · answered on January 31,20200Q: Does it work with BlitzWolf® BW-IS1 ZigBee 3.0 Multifunction Smart Gateway and BlitzWolf® BW-IS4 ZigBee LCD Screen Smart Home Temperature Humidity Sensor Thermometer Hygrometer? I want to control a heating device (on/Off)A:I don't know
HARDC0R3 · answered on September 17,2021Yesit does.BG443101012 · answered on August 18,2020It works only through wifi.
samadhi · answered on January 13,2020I dont know, i work only with google assistentinfo · answered on January 13,20200Q: does it work without alexa? Just by plugging it into the wall and by using the app? i don't have alexa, i don't have google smart home.A:Yes, of course.
kostas21051969 · answered on November 13,2021Yes, it works perfectly.
Hemeson · answered on September 29,2020Yesit does work just by using the app.BG443101012 · answered on August 18,2020yesMoynana · answered on December 04,20190Q: Hello, is it possible to save database to an external (xls, cvs) format?A:No.
kostas21051969 · answered on December 02,2021no, it's impossible.Y_G · answered on October 24,2021Export is not allowed from the Smart life application.
dPelayo · answered on July 05,2020NoMoynana · answered on July 31,20190Q: when i plug the socket and connect it to my wifi i have issues with my wifi network.. every five minutes or ten the network lost and appears again after one minute.. when i un plug the socket everything is ok.. i reset the socket and connect it to my wifi network but the same issue appears.. can you help me with it?A:You should check your WiFi router also. Just try the plug with another router. If it works ok, the problem is with your router.pvojni · answered on January 24,2021Run some tests. Put it on another router or try another plug.
kostas21051969 · answered on December 07,2021justbuy another one, its cheap and you will find if the first one is problematictsikoman · answered on December 27,2020Wireless range may be insufficient.yilmazmurat · answered on January 15,2020
