3D Bi-turbo Watch

Design: Sapphire crystal and precious metal case.

Display: The hours and minutes are displayed on a vertical sapphire crystal dial with anti-reflective treatment.

Power reserve: Manual winding with single mainspring barrel, 45 hours.

Water resistance: 30 m / 90 ft / 3 ATM.

Five sapphire crystals treated with anti-reflective coating: three crystals for the main components of the case, one crystal covering the dial, and one crystal for the dial itself.

Strap & buckle: hand-stitched brown or black alligator strap with red or white gold folding buckle matching the case.

Engine

• Manual-winding in-house movement
• Two fully independent balance wheels with planetary differential
• 2.5Hz (18,000bph) frequency
• 301 components, 52 jewels
• Dual spherical propellers under the movement
• Shock-absorbing helicoidal springs linking the movement to the case

Case

• Sapphire crystal case with frame in 18K white or red gold (5N+)
• Unique assembly process of the sapphire crystal case parts with a combination of patented three-dimensional gasket and high-tech bonding compound

When will my order ship?

Orders are usually processed and shipped within 3 working days of purchase.

How Long Does Shipping Take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 7 to 20 working days. Your tracking number will be updated 3-7 days after your order has been shipped.

How Do I Cancel An Order?

We are only able to cancel orders within the first 12 hours after the order is placed. After that the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

What Is Your Return Policy?

If there’s something wrong with your order, please contact us within 7 days from receiving your order and we’ll be happy to assist you reviewing the case and if it is approved we will be sending a replacement. Please do not return anything before we review the case, our customer service team will review the request and will send further instructions. Shige reserves the right to deny any return request.

What Methods of Payment Do You Accept?

We accept Paypal, Credit Card (Visa, MasterCard, Discover, and American Express), Debit Card, or E Check (i.e. using your regular Bank Account)

Need additional help? 

Email:collectiafter@whitegoose.store

Cancellation

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. 

Returns (if applicable)

We accept return of products. Customers have the right to apply for a return within 14 days after delivery the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address. 

Notes

Custom-order or personalised items do not have a right to 14 days refund.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.

No restocking fee to be charged to the consumers for the return of a product.;

Refunds (if applicable)

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at service@hengalgal.com.

Please contact our Customer service at collectiafter@whitegoose.store to get the return address.

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

1. The time frame of an order delivery is divided into two parts:

• Processing time: 3-7 Days
• Shipping time: 5- 15 Days

2. Shipping methods:

3. Shipping fee:

We Offer Free Shipping Worldwide.We also provide expedited logistics services, which cost US$4.99