Program Manager - Sales Productivity & Process Improvements

説明

AWS is seeking a motivated and data-driven Program Manager with strong technical skills, analytical and communication capabilities and a hands-on passion to dive-deep into processes used in our sales activities. We are seeking a candidate with proven skills in managing company-wide improvement projects.

What we do: Our team dedicates to improve processes to meet best-in-class internal operations, and deliver process/system solutions for sales efficiency. We focus on diving deep into processes that impact sales productivity and contributions to growth.

This is a high visibility opportunity to improve and define the best way to solve problems throughout the company using the power of your analysis, technical skills and business acumen. You will be responsible for developing and owning a problem-solving methodology to be proliferated throughout the sales organization, considering the basis of accurate and relevant metric-driven analysis to foster continuous improvement and step-function innovation that will enhance our internal and external customer experience.

Key Job Responsibilities
This role will be responsible to execute end-to-end operational analysis programs that result in standardization of business processes and implementation of best practices. You will lead large initiatives, coordinating the work of internal and partner teams. Responsibilities include program scoping, design, data collection, data analysis, proposal of new standards, communication of results to senior management, business action follow-up, and subject matter expert (SME) support for implementations of recommended improvements. Also having a keen eye for data mining skills to identify where we make innovations is required.

As the Program Manager - Sales Productivity & Process Improvements, you must be an excellent communicator (written and verbal), who can articulate study results and liaise with all levels of management including senior leadership. Your strong technical expertise, the ability to learn new technology concepts quickly, and passion for innovation will also ensure we deliver high quality programs processes that heavily rely on optimized tools, configurations and algorithms against agreed commitments.

A successful candidate will demonstrate:
· Proven experience driving large-scale process improvements resulting in measurable value
· High attention to detail including proven ability to manage multiple, competing priorities simultaneously
· Ability to think strategically and execute methodically
· Demonstrated ability to influence teams to adopt change utilizing smart technologies
· Ability to work in a fast-paced environment where ambiguity exists and continuous innovation is desired
· Committed to learning and expanding professional and technical knowledge
· Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
· Ability to read code and clearly communicate technical data insights to others
· Willingness to roll up your sleeves and do whatever is necessary; general manager / owner mentality
· Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape
· Ability to see ahead comprehensively and devise a strong plan of action, and ensure execution happens on time, every time
· Ability to get things done and produce conclusive, measurable results within time commitments
· Strong influencing skills