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Evaluation of Documents’ Approval Support
System for Public Office
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Yoshihiro UEDA, Katsuaki HAYASHI, Naotaka KATO, Tetsushi UODANA
and Haruhiko KIMURA
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In this research, a workflow system by which paper documents can be approved
with computers (paper approval) in the similar way to electronic documents
(electronic approval) was developed. The system especially aims at applying
to the documents’ approval at public offices. By the function of paper
approval, flexible and complex human operations for documents’ approval
can be applied as conventional manner without implementing the operations
in the workflow system. The results of evaluation showed the followings.
(1)By the electronic approval, approval speed became higher and information
sharing became more efficient than these by the paper approval. (2)When
rules for usage of two kinds of approval were not shown to users, the
paper approval was used more conveniently. (3)The results of (1) and (2)
suggested that it was important to draw up guidelines for efficient usage
of the system. (4)By the usage of the system according to the guidelines,
approval speed and information sharing became efficient. Thus total efficiency
of document's approval can be achieved.
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Keywords ■■■ |
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public office, documents’ approval,
workflow, paper document |
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