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  • #47

Closed
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Opened 1 week ago by Olivia Madrid@omadrid
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Design for failed on-chain transactions

Sometimes an on-chain transaction fails. Should we show these on the wallet token transactions table? If yes, what should they look like?

Right now I just have a line going through the template text as a temporary fix.

Edited 1 week ago by Olivia Madrid

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  • Olivia Madrid @omadrid assigned to @omadrid 1 week ago

    assigned to @omadrid

  • Olivia Madrid @omadrid assigned to @michaelfbradley 1 week ago

    assigned to @michaelfbradley

  • Olivia Madrid @omadrid added Product::Wallet scoped label 1 week ago

    added scoped label

  • Olivia Madrid @omadrid changed milestone to %Wallet Upgrade 1 week ago

    changed milestone to %Wallet Upgrade

  • Olivia Madrid @omadrid changed title from Failed onchain transaction design to Design for failed on-chain transactions 1 week ago

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  • Olivia Madrid @omadrid changed the description 1 week ago

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  • Olivia Madrid @omadrid added Feedback::Question scoped label 1 week ago

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  • Olivia Madrid
    Olivia Madrid @omadrid · 2 days ago
    Developer

    @michaelfbradley poke

  • Michael Bradley
    Michael Bradley @michaelfbradley · 9 hours ago
    Developer

    Hey @omadrid - In my mind if a transaction failed to happen, it should be omitted from the transactions table.

    Unless you think there is a use-case for displaying such information?

    I would imagine a simple toast notification, as the transaction fails, informing the user the on-chain transfer failed should be enough.

    Anyone got thoughts on this? cc @ottman @jotto141 @markeharding

  • Bill Ottman
    Bill Ottman :dragon_face: @ottman · 1 hour ago
    Owner

    If a transaction fails, the user should be informed, otherwise they may think it went through. Completed, Pending, Failed or something like that.

  • Olivia Madrid
    Olivia Madrid @omadrid · 47 minutes ago
    Developer

    According to @markeharding, failures should only happen on very rare occasions, if ever...

    Re: notifications - since the on-chain transfer takes up to 24 hours to be processed, the notification should live in the regular notifications pane, as opposed to ephemeral toast (unless failure cases are caught immediately? I'm not familiar with the tx processing flow - do you know, Mark?). It doesn't look like we currently have anything in the notifications template that is informing users that a transaction has failed.

    Since on-chain tx notifications are out of scope I'm just going to omit the failed ones from the transactions table unless I hear otherwise.

    @michaelfbradley @ottman @jotto141

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Reference: minds/ux-design/ux#47