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  • #2134

Closed
Open
Opened 3 months ago by Mark Edworthy@medworthy
Report abuse New issue

Investigate: Post remind and voting data not being reflected within notifications and contribution score

Summary

Over a day ago (Sunday 20th @ 15:25 GMT) I published the following post and noticed that according to the post's data, there has been 9 votes for this post and 6 reminds (as of current time). However according to my notifications, this post has only received 2 votes and I have not received any notifications about said reminds.

I also suspect that the reminds and votes are not being reflected within my contribution score as well (this raises a greater issue that needs to be further reviewed).

Steps to reproduce

Further investigation is needed

Platform information

End-user platform independent

What is the current bug behavior?

See above

What is the expected correct behavior?

All corresponding votes and reminds needs to be reflected within notifications and contribution score

Relevant logs and/or screenshots

Reference:

  • Offending Post
    https://www.minds.com/newsfeed/1032675957121241088

  • Associated H&S Enquiry
    https://www.minds.com/newsfeed/1033086283666526208

Edited 3 months ago by Ben Hayward

Linked issues
0

  • Discussion 8
  • Designs 0
  • Mark Edworthy @medworthy changed the description 3 months ago

    changed the description

  • Mark Edworthy @medworthy changed the description 3 months ago

    changed the description

  • Nicholas Lewis @javanick assigned to @benhayward.ben 3 months ago

    assigned to @benhayward.ben

  • Nicholas Lewis @javanick added Priority::1 - High Product::Newsfeed Type::Bug scoped labels 3 months ago

    added scoped labels

  • Ben Hayward @benhayward.ben changed title from Post remind and voting data not being reflected within notifications and contribution score to Investigate: Post remind and voting data not being reflected within notifications and contribution score 3 months ago

    changed title from Post remind and voting data not being reflected within notifications and contribution score to Post remind and voting data not being reflected within notifications and contribution score

  • Ben Hayward @benhayward.ben added 1 deleted label 3 months ago

    added 1 deleted label

  • Ben Hayward @benhayward.ben changed time estimate to 3h 3 months ago

    changed time estimate to 3h

  • Mark Edworthy
    Mark Edworthy @medworthy · 3 months ago

    @benhayward.ben & @javanick,
    I have just checked the MCOSI account / channel (wanted to check the latest notifications) and noticed that even some subscriber counts are not being reflected (see attached screenshot). This is strange due to the fact that in the last couple of days I gained a couple of new subscribers within my own (medworthy) account and two out of three were reflected within the contribution score (checking my own account, I had new subscribers on the 21st and 24th, which were reflected within my daily score and had another on the 22nd, which wasn't included within the daily score).

    Screenshot_20191027_031644

    Edited by Mark Edworthy 3 months ago
  • Ben Hayward @benhayward.ben added Status::InProgress scoped label 3 months ago

    added scoped label

  • Ben Hayward
    Ben Hayward @benhayward.ben · 3 months ago
    Developer

    I'll have to build up a test plan for this, so first I'll start with testing the notifications, then I'll have to devise a test on production across activity types to ensure that we can see if any payouts are missing from various sources.

  • Ben Hayward
    Ben Hayward @benhayward.ben · 3 months ago
    Developer

    So, I have, for now, reminded 3x of my account @nemofins posts on channel, and 2x from a group.

    All notifications for that came through as intended. Any idea if theres a specific situation where notifications aren't showing up @medworthy?

    Also going to check back tomorrow to see what the difference in contribution scores is. I suspect if there is an issue, its something weird like reminds from groups not being credited.

  • Ben Hayward @benhayward.ben removed Status::InProgress label 3 months ago

    removed label

  • Ben Hayward @benhayward.ben added 15m of time spent at 2019-10-28 3 months ago

    added 15m of time spent at 2019-10-28

  • Mark Edworthy
    Mark Edworthy @medworthy · 3 months ago

    @benhayward.ben,
    I can't be sure about what is causing this without further information / investigation. However, looking at both my own account and the MCOSI account notifications / scores, the issue of scores not being calculated seems to be happening around 15:00 - 16:00 GMT (16:00 - 17:00 BST) but this needs to be further investigated and confirmed.

    I really need to be able to review further data to make any sort of concrete claims. So considering the information that I have seen, I am speculating that there could be some sort of scheduled task (cron job?) that might be affecting these issues.

    Edited by Mark Edworthy 3 months ago
  • Ben Hayward @benhayward.ben unassigned @benhayward.ben 3 months ago

    unassigned @benhayward.ben

  • Ben Hayward @benhayward.ben removed 1 deleted label 3 months ago

    removed 1 deleted label

  • Ben Hayward @benhayward.ben added Type::Bug (Triage) scoped label and automatically removed Type::Bug label 3 months ago

    added scoped label and automatically removed label

  • Ben Hayward
    Ben Hayward @benhayward.ben · 3 months ago
    Developer

    This is going to need to go back to triage. My investigations turned up no issues. I think perhaps the discrepancy is going to be difficult to find but we will get there.

  • Ben Hayward @benhayward.ben added 1 deleted label 2 months ago

    added 1 deleted label

  • Ben Hayward @benhayward.ben added 1 deleted label and removed 1 deleted label 2 months ago

    added 1 deleted label and removed 1 deleted label

  • Ben Hayward @benhayward.ben added 1 deleted label and removed 1 deleted label 2 months ago

    added 1 deleted label and removed 1 deleted label

  • Ben Hayward @benhayward.ben removed 1 deleted label 2 months ago

    removed 1 deleted label

  • Ben Hayward @benhayward.ben added Triage::Unable to Replicate scoped label 2 months ago

    added scoped label

  • Linty
    Linty @lintyjuggler90 · 38 minutes ago

    I've reported this in the past and would like to add further contribution to this topic again. (Previously reported and discussed repeatedly via Help & Support)

    For reference, I'm running Brave on Windows 10.

    Opened Brave and immediately participated in Jury Duty. No points were credited for jury duty for the day of February 6. This is not the first time this has occurred.

    Additionally appears that credit for other activities is not occurring as a number of Up Votes came in on January 14 and only credited for 4 subscriptions out of the 14 that occurred, credited for 1 vote out of the 10 received, and not credited for the one remind on that day!

    I have set Brave to not block scripts or cross-site trackers on minds.com (both of which appeared to cause issues when turned on)

    At the end of the day, I'm just after fair point calculations.

    Reproduction steps: Participate in Jury Duty and watch contribution points not be awarded. Be active on Minds and not receive points. Honestly no definitive reproduction steps. Points are simply not rewarded for activities as they are stated they should be.

    Attached are some screen shots showing what details I can at this time.

    01142020Reminds

    01142020Contributions

    01142020Subscriptions

    01142020Votes

    02062020Contributions.

  • Ben Hayward
    Ben Hayward @benhayward.ben · 9 minutes ago
    Developer

    Hey, thanks for commenting @lintyjuggler90

    Opened Brave and immediately participated in Jury Duty. No points were credited for jury duty for the day of February 6. This is not the first time this has occurred.

    We've got an epic where we're working on Jury Duty fixes here, I'll add a note about that. &117

    Additionally appears that credit for other activities is not occurring as a number of Up Votes came in on January 14 and only credited for 4 subscriptions out of the 14 that occurred, credited for 1 vote out of the 10 received, and not credited for the one remind on that day!

    Can you tell if they were credited on the next day? Depending on your locale there can be some issues with which payouts are displayed for which day.

    I have set Brave to not block scripts or cross-site trackers on minds.com (both of which appeared to cause issues when turned on)

    I don't think this is to do with Brave, don't worry. I've gotten some reports of issues with Brave though so please, if you come across any do let me know. We definitely aim to have Brave working fully.

  • Ben Hayward
    Ben Hayward @benhayward.ben · 7 minutes ago
    Developer

    For you @medworthy your payouts should be on time as you're under the UTC like myself. Card for reference #2438

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Reference: minds/front#2134